Frimley Health NHS Foundation Trust

Receptionist

The closing date is 05 November 2025

Job summary

An exciting opportunity has arisen to join the Paediatrics team at Frimley Health NHS Foundation Trust.

In this key front-facing role, you will be responsible for welcoming patients and families as they arrive in the department, helping to create a friendly and supportive environment. You will also play an essential part in the smooth running of our busy daily clinics, ensuring services are delivered efficiently and to the high standards expected across the Trust.

The key responsibility will be to develop and maintain effective working relationships with all Trust staff including clinicians, nursing staff and Directorate administration staff to provide an accurate, efficient, professional, and seamless service to patients and visitors.

Main duties of the job

Welcoming and checking in patients upon arrival, accurately verifying and updating their demographic information on the Trust's patient management system.

Providing timely and courteous assistance with general enquiries from patients and healthcare professionals, ensuring effective communication and support.

About us

Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.

Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.

We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.

Frimley Health Trust benefits on Vimeo

Date posted

29 October 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£16,492 a year per annum incl HCAS

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

151-ES54

Job locations

Frimley Park Hospital

Portsmouth Rd

Camberley

GU16 7UJ

Job description

Job responsibilities

For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.

Job description

Job responsibilities

For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.

Person Specification

Qualifications

Essential

Good standard of written and spoken English
Good all-round Secondary Education including GSCE English or equivalent.
Good IT skills. Microsoft packages including Outlook, Word, and Excel.

Experience

Essential

Used to a busy environment
Working with the public

Skills & Knowledge

Essential

Good administrative skills, organised and methodical, with good attention to detail including spelling, grammar, and accuracy
Good verbal and written communication skills
Able to remain calm under pressure when working in a busy environment
Ability to work on own initiative, and as part of a team, self-motivated, flexible approach
Adaptable, receptive to change, respond well to new challenges.
Organised, Friendly and helpful

Desirable

Ability to multi-task, manage own time, and prioritise workload effectively

Person Specification

Qualifications

Essential

Good standard of written and spoken English
Good all-round Secondary Education including GSCE English or equivalent.
Good IT skills. Microsoft packages including Outlook, Word, and Excel.

Experience

Essential

Used to a busy environment
Working with the public

Skills & Knowledge

Essential

Good administrative skills, organised and methodical, with good attention to detail including spelling, grammar, and accuracy
Good verbal and written communication skills
Able to remain calm under pressure when working in a busy environment
Ability to work on own initiative, and as part of a team, self-motivated, flexible approach
Adaptable, receptive to change, respond well to new challenges.
Organised, Friendly and helpful

Desirable

Ability to multi-task, manage own time, and prioritise workload effectively

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Frimley Health NHS Foundation Trust

Address

Frimley Park Hospital

Portsmouth Rd

Camberley

GU16 7UJ

Employer's website

https://www.fhft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Frimley Health NHS Foundation Trust

Address

Frimley Park Hospital

Portsmouth Rd

Camberley

GU16 7UJ

Employer's website

https://www.fhft.nhs.uk/ (Opens in a new tab)