Frimley Health NHS Foundation Trust

Private Patient Administrator

The closing date is 28 October 2025

Job summary

Join Our Team at The Parkside Private Department!We're looking for a skilled and motivated Administrator to join our friendly team at Frimley Park Hospital.

In this role, you'll be an essential part of our Private Inpatient and Outpatient Services, providing high-quality administrative support and helping us deliver an exceptional experience for our patients.

Working Hours:

  • Monday: 9:30am - 5:00pm

  • Thursday / Friday: 9:00am - 5:00pm

You'll be joining a small, supportive, and professional team where your attention to detail, organisational skills, and proactive attitude will make a real difference every day.

Main duties of the job

  • To provide an efficient Bookings administration service for patients andconsultants.
  • To receive Private Patient Bookings via email and process via internal systems.
  • To produce admission letters and reports using IT and keyboard skills.
  • To be responsible for the booking of private outpatient appointments.
  • To be responsible for taking payments for admissions and appointments.
  • Inform patients of admission/pre-assessment, appointment dates via telephone.
  • Collating non-complex Treatment Packages for Self- funding patients.
  • Liaise with ward staff to organise maximum and efficient use of bed capacity.
  • To effectively manage the private CT & MRI appt diaries.
  • To maintain accurate records on EPIC and Compucare and all other internal NHS/private patient systems.

About us

Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.

Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.

We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.

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Details

Date posted

21 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£26,240 to £27,928 a year per annum incl HCAS

Contract

Permanent

Working pattern

Part-time

Reference number

151-JLM504-A

Job locations

Parkside Suite, Frimley Park Hospital

Portsmouth Rd

Frimley

GU16 7UJ


Job description

Job responsibilities

For further information regarding the detailed job description and main responsibilities, please refer to the attached job description and person specification documents.

Job description

Job responsibilities

For further information regarding the detailed job description and main responsibilities, please refer to the attached job description and person specification documents.

Person Specification

Qualifications

Essential

  • Good level of education - Pass in Maths & English

Desirable

  • NVQ Admin or relevant experience

Experience

Essential

  • Administration/customer service experience

Desirable

  • Administration/customer service experience within a healthcare setting

Skills & Knowledge

Essential

  • Experience with working in an admin team setting

Desirable

  • Knowledge of EPIC and Compucare 8 systems
Person Specification

Qualifications

Essential

  • Good level of education - Pass in Maths & English

Desirable

  • NVQ Admin or relevant experience

Experience

Essential

  • Administration/customer service experience

Desirable

  • Administration/customer service experience within a healthcare setting

Skills & Knowledge

Essential

  • Experience with working in an admin team setting

Desirable

  • Knowledge of EPIC and Compucare 8 systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Frimley Health NHS Foundation Trust

Address

Parkside Suite, Frimley Park Hospital

Portsmouth Rd

Frimley

GU16 7UJ


Employer's website

https://www.fhft.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Frimley Health NHS Foundation Trust

Address

Parkside Suite, Frimley Park Hospital

Portsmouth Rd

Frimley

GU16 7UJ


Employer's website

https://www.fhft.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Service Lead

Claire Egglestone

claire.egglestone@nhs.net

03006154550

Details

Date posted

21 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£26,240 to £27,928 a year per annum incl HCAS

Contract

Permanent

Working pattern

Part-time

Reference number

151-JLM504-A

Job locations

Parkside Suite, Frimley Park Hospital

Portsmouth Rd

Frimley

GU16 7UJ


Supporting documents

Privacy notice

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