Frimley Health NHS Foundation Trust

Emergency Department Administrative Coordinator

The closing date is 05 October 2025

Job summary

Position: Emergency Department Administrative CoordinatorLocation: Wexham Park HospitalContract: Full Time (including occasional evenings, weekends, and night shifts as required)

We are seeking a motivated and dynamic individual to take on the role of Administrative Coordinator within our Urgent and Emergency Care Department at Frimley Park Hospital.

This is a newly established position, offering a unique and exciting opportunity to shape and develop the role in collaboration with the Directorate Service Manager. As the lead for the administrative team in a fast-paced and high-pressure environment, you will play a key role in supporting the smooth running of the department and ensuring high standards of service delivery.

It's a particularly exciting time to join the Emergency Department. With a strong focus on patient-centred care and access to modernised, purpose-built facilities, this role offers both challenge and reward in equal measure. You will be joining a dedicated team committed to excellence and continuous improvement.

Main duties of the job

Lead and manage a team of Band 2 and Band 3 administrative staff, overseeing daily operations to ensure efficient and effective service delivery.

Support and motivate your team to consistently provide excellent customer care throughout a 24/7, 365-day service.

Contribute to the planning and coordination of critical incidents, helping to develop and restructure administrative services as needed to meet evolving departmental demands.

Take responsibility for workforce planning and recruitment, ensuring that staffing levels are appropriate and that new hires are effectively onboarded.

Ensure that all team members complete mandatory training and appraisals on time, maintaining compliance with hospital policies and regulatory requirements.

Monitor and maintain staff performance, providing guidance, support, and development opportunities to promote a skilled and engaged workforce.

We are seeking a proactive individual with strong administrative and leadership experience, preferably within a healthcare environment.

About us

Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.

Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.

We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.

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Details

Date posted

26 September 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£32,602 to £39,686 a year per annum incl HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

151-KMU316

Job locations

Wexham Park Hospital

Wexham Street

Wexham

SL2 4HL


Job description

Job responsibilities

For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.

Job description

Job responsibilities

For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.

Person Specification

Qualifications

Essential

  • Microsoft office skills at ECDL level or equivalent experience
  • Degree or equivalent experience

Desirable

  • Management Qualification

Experience

Essential

  • Demonstrable experience of managing/supervising an office function, preferable in an NHS or service environment
  • Experience of working in the NHS either in a hospital, private practice or for a GP
  • Experience of leading and managing staff

Desirable

  • Conversant with hospital information systems

Skills and Knowledge

Essential

  • Good interpersonal, oral and written skills including chairing meetings and writing reports
  • Knowledge of data protection and issues around patient confidentiality
  • Knowledge of NHS patient administration systems
  • Good interpersonal, oral and written skills including chairing meetings and writing reports

Desirable

  • Knowledge of basic anatomy and physiology
  • Highly developed analytical skills and competency in interpreting complex data

Special Requirements

Essential

  • Flexibility to work varying hours
  • Ability to attend meetings at different locations including Frimley Park, Heatherwood and Wexham Park Hospitals
Person Specification

Qualifications

Essential

  • Microsoft office skills at ECDL level or equivalent experience
  • Degree or equivalent experience

Desirable

  • Management Qualification

Experience

Essential

  • Demonstrable experience of managing/supervising an office function, preferable in an NHS or service environment
  • Experience of working in the NHS either in a hospital, private practice or for a GP
  • Experience of leading and managing staff

Desirable

  • Conversant with hospital information systems

Skills and Knowledge

Essential

  • Good interpersonal, oral and written skills including chairing meetings and writing reports
  • Knowledge of data protection and issues around patient confidentiality
  • Knowledge of NHS patient administration systems
  • Good interpersonal, oral and written skills including chairing meetings and writing reports

Desirable

  • Knowledge of basic anatomy and physiology
  • Highly developed analytical skills and competency in interpreting complex data

Special Requirements

Essential

  • Flexibility to work varying hours
  • Ability to attend meetings at different locations including Frimley Park, Heatherwood and Wexham Park Hospitals

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Frimley Health NHS Foundation Trust

Address

Wexham Park Hospital

Wexham Street

Wexham

SL2 4HL


Employer's website

https://www.fhft.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Frimley Health NHS Foundation Trust

Address

Wexham Park Hospital

Wexham Street

Wexham

SL2 4HL


Employer's website

https://www.fhft.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Service Manager

Joana Carmo

joana.carmo@nhs.net

07775065597

Details

Date posted

26 September 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£32,602 to £39,686 a year per annum incl HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

151-KMU316

Job locations

Wexham Park Hospital

Wexham Street

Wexham

SL2 4HL


Supporting documents

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