Frimley Health NHS Foundation Trust

POCT Quality Support Officer

The closing date is 02 October 2025

Job summary

The POCT team can announce the fantastic opportunity to be part of the POCT Quality team across the Berkshire Surrey Pathology Services (BSPS) networked hospital sites.

Our department strives to provide the highest standard of service in line with relevant ISO quality standards to deliver a package designed to bring service users peace of mind and enabling them to produce results they can trust. The team ensures POCT is effectively integrated into acute and community settings, driving the delivery of high-quality, patient-centred care.

The ability to travel independently between sites and work flexibly is essential. There will be a need to be able to move site to site within the working day if required.

The successful candidate will be based at St Peters Hospital, but is required to work at all BSPS locations as directed by the service.

Main duties of the job

  • The Quality Support Officer will have key skills and abilities to promote and oversee quality and quality improvement within POCT by keeping up to date with quality management issues and software systems that will enable continuous improvement.
  • Will maintain all necessary record keeping and ensure training and competencies are completed and kept up to date.
  • Will have the ability to collate and analyse data relating to the performance of the Quality Management System.
  • Will be able to write and implement departmental procedures, supporting the Quality Managers on document control and co-ordinate updates and revisions
  • Will be able to independently conduct departmental audit, and report findings
  • Will be able to analyse non-conformities within departments and manage corrective, preventative and root cause analysis where appropriate
  • Ability to work accurately, neatly, and efficiently with good attention to detail
  • Will carry out any necessary procedure to comply with the individual Trusts' POCT Policy.

About us

Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.

Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.

We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.

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Details

Date posted

25 September 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£32,602 to £39,686 a year per annum incl HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

151-NM181

Job locations

All BSPS Hospital locations

St Peters Hospital - Guildford Road

Chertsey

KT16 0PZ


Job description

Job responsibilities

For further detailed information related to this role, please refer to attached JD and Person Specification.

Job description

Job responsibilities

For further detailed information related to this role, please refer to attached JD and Person Specification.

Person Specification

Skills

Essential

  • Good computer/IT skills
  • Good organisational skills.
  • Good communication skills
  • Good presentation skills for conveying complex concepts
  • Team working and team building skills

Experience

Essential

  • Experience of working in a Pathology Laboratory
  • In depth knowledge of ISO standards
  • Knowledge of Quality controls
  • Good communication skills
  • Audit knowledge
  • SOP creation and document control

Desirable

  • POCT expereince
  • Change management experience

Qualifications

Essential

  • Diploma level or equivalent

Desirable

  • HCPC registration
Person Specification

Skills

Essential

  • Good computer/IT skills
  • Good organisational skills.
  • Good communication skills
  • Good presentation skills for conveying complex concepts
  • Team working and team building skills

Experience

Essential

  • Experience of working in a Pathology Laboratory
  • In depth knowledge of ISO standards
  • Knowledge of Quality controls
  • Good communication skills
  • Audit knowledge
  • SOP creation and document control

Desirable

  • POCT expereince
  • Change management experience

Qualifications

Essential

  • Diploma level or equivalent

Desirable

  • HCPC registration

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Frimley Health NHS Foundation Trust

Address

All BSPS Hospital locations

St Peters Hospital - Guildford Road

Chertsey

KT16 0PZ


Employer's website

https://www.fhft.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Frimley Health NHS Foundation Trust

Address

All BSPS Hospital locations

St Peters Hospital - Guildford Road

Chertsey

KT16 0PZ


Employer's website

https://www.fhft.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Point of Care Testing Manager

David Seeruthun

david.seeruthun1@nhs.net

07880405857

Details

Date posted

25 September 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£32,602 to £39,686 a year per annum incl HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

151-NM181

Job locations

All BSPS Hospital locations

St Peters Hospital - Guildford Road

Chertsey

KT16 0PZ


Supporting documents

Privacy notice

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