Frimley Health NHS Foundation Trust

Apprentice Administrator

The closing date is 22 September 2025

Job summary

Join us as an Apprentice Administrator and gain valuable experience while completing your apprenticeship with the Trust. Based in the Outpatient Booking Department, you will work closely with our Clinical Administration staff to provide support to Consultants and their teams. You will also work alongside the Waiting List Officers to help book patients for surgery and ensure that appointments are managed efficiently. In addition, you will assist with a variety of administrative tasks across the department, developing your skills in a supportive and professional environment while contributing to the smooth running of patient services.

Main duties of the job

o To provide administrative support to the department.

oTo plan and organise own work schedule with the use of appropriate planning aids, demonstrating good time management.

oTo obtain and organise information in support of own work activities, maintain confidentiality in accordance with organisation procedures.

o Answer queries from colleagues, in a timely and professional manner.

oTo ensure that secure systems are in place for the storage of all resources including computerised information.

oTo monitor inbox, promptly open incoming mail and distribute post to relevant personnel.

oScanning and uploading relevant information into the Trust's electronic systems.

oSet up and maintain effective filing and retrieval systems.

oTo develop and maintain effective working relationships with other staff in the department and the Trust, ensuring a professional and seamless service is provided.

oTo adhere to Trust Values in promoting all aspects of care and standards.

oTo ensure all phone calls are dealt with in a professional and timely manner.

oTo operate various IT systems used to fulfil the role/department requirements.

oTo undertake photocopying/scanning duties as required

About us

Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.

Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.

We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.

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Details

Date posted

15 September 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,768 a year per annum incl HCAS

Contract

Apprenticeship

Duration

2 years

Working pattern

Full-time

Reference number

151-ES-33

Job locations

Frimley Park Hospital

Portsmouth Road

Frimley

GU16 7UJ


Job description

Job responsibilities

For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.

Job description

Job responsibilities

For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.

Person Specification

Qualifications

Essential

  • Educated to GCSE Level (GCSE Maths and English)
  • Willing to work towards and successfully complete apprenticeship programme

Desirable

  • IT qualification to NVQ Level 2

Skills & Knowledge

Essential

  • IT skills
  • Demonstrate organisation skills

Desirable

  • Ability to multi task within a busy working environment

Experience

Essential

  • Experience of administrative type work

Desirable

  • Data input
Person Specification

Qualifications

Essential

  • Educated to GCSE Level (GCSE Maths and English)
  • Willing to work towards and successfully complete apprenticeship programme

Desirable

  • IT qualification to NVQ Level 2

Skills & Knowledge

Essential

  • IT skills
  • Demonstrate organisation skills

Desirable

  • Ability to multi task within a busy working environment

Experience

Essential

  • Experience of administrative type work

Desirable

  • Data input

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Frimley Health NHS Foundation Trust

Address

Frimley Park Hospital

Portsmouth Road

Frimley

GU16 7UJ


Employer's website

https://www.fhft.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Frimley Health NHS Foundation Trust

Address

Frimley Park Hospital

Portsmouth Road

Frimley

GU16 7UJ


Employer's website

https://www.fhft.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Service Manager

Gayle Roots

gayle.roots@nhs.net

03006139749

Details

Date posted

15 September 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,768 a year per annum incl HCAS

Contract

Apprenticeship

Duration

2 years

Working pattern

Full-time

Reference number

151-ES-33

Job locations

Frimley Park Hospital

Portsmouth Road

Frimley

GU16 7UJ


Supporting documents

Privacy notice

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