Frimley Health NHS Foundation Trust

Outpatient Sister/Charge Nurse

The closing date is 12 August 2025

Job summary

An exciting opportunity has arisen for a dynamic, enthusiastic, and highly motivated registered nurse with a varied clinical experience to join the senior Outpatient team.

The Outpatient team are passionate about constantly improving our service and delivering high quality care to our patients. W

e are looking for committed individuals with excellent organisational and leadership skills. Excellent interpersonal skills are required to lead and support the team and to undertake a wide range of administrative duties in tandem with clinical duties.

The successful candidate will demonstrate criteria set out in the Job Description and Person Specification. Experience working in an outpatient clinic setting would be an advantage but not essential.

The candidate will be based in King Edward VII Hospital. Frimley North Outpatients has three main sites, King Edward VII, Parapet Breast Unit, St Mark's Hospital and Wexham Park Hospital. Sites are operational between 0800 -1830 hrs Monday to Saturday.

The Outpatient team support multiple speciality clinics such as Oncology, ENT, Rheumatology, Breast, Orthopaedics, Allergy, Gastroenterology and Colorectal clinics.

You will act as an advocate for the patients, nursing and medical colleagues and actively participate in further developments and expansion of the outpatient's service to help deliver the FHFT Future Strategy.

The post will also involve providing mentoring and supporting junior and new staff and all types of learners working in the department. You can enjoy:

A full induction programme.

A competency-based appraisal system

Opportunities to undertake formal study and inhouse training courses.

Main duties of the job

  • You will be expected to demonstrate high standards, displaying a variety of expert clinical competence, role modelling clear professional and organisational values inleading OPD areas, additionally managing service requirements and supporting the Senior team.
  • In conjunction with Practice Development, you will assess and actively support the Registered Nurses and Care Support Workers to practice competently and develop within their roles to ensure a high standard of care and patient experience are maintained in line with the Frimley Health Strategy, vision and Values.
  • Displaying clear professional and organisational values.).

About us

Frimley Health NHS Foundation Trust provides NHS hospital services for around 900,000 people across Berkshire, Hampshire, Surrey and south Buckinghamshire.

As well as delivering excellent general hospital services to local people, we provide specialist heart attack, vascular, stroke, spinal, cystic fibrosis and plastic surgery services across a much wider area.

We have three main hospitals - Frimley Park in Frimley near Camberley, Heatherwood in Ascot and Wexham Park near Slough.

Our three core values, and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other, Committed to Excellence, Working Together and Facing the Future.

We are also proud to host the Defence Medical Group South East at Frimley Park with military surgical, medical and nursing personnel working alongside the hospital's NHS staff providing care to patients in all specialties

Details

Date posted

29 July 2025

Pay scheme

Agenda for change

Band

Band 6

Salary

£40,617 to £48,778 a year per annum incl HCAS

Contract

Fixed term

Duration

2 years

Working pattern

Full-time

Reference number

151-JLM512

Job locations

King Edward Hospital Outpatients

St Leonards Road

Windsor

SL4 3DP


Job description

Job responsibilities

  • To lead and monitor the quality, performance and standards of care within the departments and nursing team.
  • To ensure the implementation of the clinical governance agenda. This includes, but is not limited to, maintaining and reviewing standards of care on a regular basis, implementing changes to improve the service and ensuring systems are in place to manage all risk and to regulate professional practice.
  • Carry out appraisals for bands 5, 4 and 2.
  • To work with practice development lead and senior OPD team in facilitating the review and updating of SOP's policies, risk assessments and guidelines.
  • Support students.
  • Where issues of clinical competence and capability are identified, work with the Practice Development Lead and department manager to develop an action plan to support and overcome these.
  • To lead, in conjunction with the senior sister, matron and practice development lead, the outpatient departmental meeting and educational half days, keeping up to date with the wider NHS and nursing agenda and initiative
  • Pro-actively respond to complaints, follow these through and cascade information and learning to the wider team.
  • To lead on projects as appropriate.
  • To work with in conjunction with the Senior and multi-disciplinary teams ensuring excellent and effective communication is maintained.
  • To liaise with Matron and Senior Sister with regard to untoward incidents, complaints and staffing concerns, reporting these via the RL system.
  • To actively lead and embed local and national initiatives, models of working and service development into practice.
  • To work with Practice Development Lead and Senior OPD team in facilitating the review and updating of SOPs, policies and guidelines.
  • To assist the Senior Sister / Charge Nurse in:

The recruitment and selection of nursing staff.

The Induction of bank/agency and new staff to the clinical area.

  • To ensure compliance with all FH and OPD policies and guidelines, e.g. (but not limited to) consent, chaperoning, WHO checklist, COSHH, Information Governance.

Job description

Job responsibilities

  • To lead and monitor the quality, performance and standards of care within the departments and nursing team.
  • To ensure the implementation of the clinical governance agenda. This includes, but is not limited to, maintaining and reviewing standards of care on a regular basis, implementing changes to improve the service and ensuring systems are in place to manage all risk and to regulate professional practice.
  • Carry out appraisals for bands 5, 4 and 2.
  • To work with practice development lead and senior OPD team in facilitating the review and updating of SOP's policies, risk assessments and guidelines.
  • Support students.
  • Where issues of clinical competence and capability are identified, work with the Practice Development Lead and department manager to develop an action plan to support and overcome these.
  • To lead, in conjunction with the senior sister, matron and practice development lead, the outpatient departmental meeting and educational half days, keeping up to date with the wider NHS and nursing agenda and initiative
  • Pro-actively respond to complaints, follow these through and cascade information and learning to the wider team.
  • To lead on projects as appropriate.
  • To work with in conjunction with the Senior and multi-disciplinary teams ensuring excellent and effective communication is maintained.
  • To liaise with Matron and Senior Sister with regard to untoward incidents, complaints and staffing concerns, reporting these via the RL system.
  • To actively lead and embed local and national initiatives, models of working and service development into practice.
  • To work with Practice Development Lead and Senior OPD team in facilitating the review and updating of SOPs, policies and guidelines.
  • To assist the Senior Sister / Charge Nurse in:

The recruitment and selection of nursing staff.

The Induction of bank/agency and new staff to the clinical area.

  • To ensure compliance with all FH and OPD policies and guidelines, e.g. (but not limited to) consent, chaperoning, WHO checklist, COSHH, Information Governance.

Person Specification

Qualifications

Essential

  • RGN with current UK NMC registration
  • Maths and English to GCSE Grade 4/C or above or equivalent
  • Practice Assessor Practice Supervisor or similar recognised qualification

Desirable

  • Educated to Nursing Degree level or on degree pathway
  • Level 6 leadership course
  • 5:5 assessor

Experience

Essential

  • Experience in an acute healthcare Trust..
  • Evidence of proven recent leadership experience within an acute healthcare setting

Desirable

  • Evidence of previous Band 6 experience
  • Experience within Outpatients

Skills

Essential

  • Excellent communication skills (written and verbal)
  • Ability to manage conflict/ difficult/ stressful situations, working calmly and effectively under pressure
  • Able to prioritise workload and effectively manage a clinical area
  • Effective time management, organisation, prioritisation and delegation
  • Effectively facilitate the supervision and assessment of learners and junior staff.
  • Proven leadership skills
  • Dynamic, pro-active, highly motivated individual
Person Specification

Qualifications

Essential

  • RGN with current UK NMC registration
  • Maths and English to GCSE Grade 4/C or above or equivalent
  • Practice Assessor Practice Supervisor or similar recognised qualification

Desirable

  • Educated to Nursing Degree level or on degree pathway
  • Level 6 leadership course
  • 5:5 assessor

Experience

Essential

  • Experience in an acute healthcare Trust..
  • Evidence of proven recent leadership experience within an acute healthcare setting

Desirable

  • Evidence of previous Band 6 experience
  • Experience within Outpatients

Skills

Essential

  • Excellent communication skills (written and verbal)
  • Ability to manage conflict/ difficult/ stressful situations, working calmly and effectively under pressure
  • Able to prioritise workload and effectively manage a clinical area
  • Effective time management, organisation, prioritisation and delegation
  • Effectively facilitate the supervision and assessment of learners and junior staff.
  • Proven leadership skills
  • Dynamic, pro-active, highly motivated individual

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Frimley Health NHS Foundation Trust

Address

King Edward Hospital Outpatients

St Leonards Road

Windsor

SL4 3DP


Employer's website

https://www.fhft.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Frimley Health NHS Foundation Trust

Address

King Edward Hospital Outpatients

St Leonards Road

Windsor

SL4 3DP


Employer's website

https://www.fhft.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Senior Sister

Lina Batirashvili

l.batirashvili@nhs.net

07554117148

Details

Date posted

29 July 2025

Pay scheme

Agenda for change

Band

Band 6

Salary

£40,617 to £48,778 a year per annum incl HCAS

Contract

Fixed term

Duration

2 years

Working pattern

Full-time

Reference number

151-JLM512

Job locations

King Edward Hospital Outpatients

St Leonards Road

Windsor

SL4 3DP


Supporting documents

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