Job summary
We are seeking a compassionate and reliable Health Care Support Worker to join our team on Ward 11. You will be responsible for providing both clinical and non-clinical support to ensure high-quality patient care and assist the nursing team in delivering day-to-day care.
This post is for shift work, including weekdays, nights and weekends.
Main duties of the job
- Support the team with the delivery of high-quality care to all patients during their stay.
- Liaise promptly and with the nurse in charge any concerns with regards to patients' wellbeing.
- Assist patients with their nutritional requirements.
- Maintain clear and accurate documentation under supervision of a registered nurse, raising issues of concern with a qualified nurse where appropriate.
About us
Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.
Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.
We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.
Frimley Health Trust benefits on Vimeo
This vacancy is linked with the opportunity for Apprenticeship (for those eligible for Apprenticeships). This will support you to gain relevant knowledge, skills and experience that will help you achieve your potential in this role. This is a fantastic opportunity to gain a national recognised qualification while you are working and earning, which will support you in both this role and in your future career at Frimley Health. You will not be required to undertake an apprenticeship if you have previously completed a relevant apprenticeship, NVQ or similar Healthcare qualification or you are.
Job description
Job responsibilities
Please do refer to the job description, main responsibilities and person specification attached for more information.
Job description
Job responsibilities
Please do refer to the job description, main responsibilities and person specification attached for more information.
Person Specification
Specific Competencies for the role
Essential
Desirable
- Demonstrate organisational skills
Special Requirements
Essential
- Flexibility to work different shifts - days/nights/weekends/Bank Holiday when needed
Desirable
Qualifications
Essential
- Evidence of general education e.g. which includes English and Maths GCSE's or functional skills Level 2 or equivalent.
- Willingness to work towards and complete the Healthcare Support Worker Level 2 apprenticeship
Desirable
- Knowledge of personal care and related procedures
- Vocational qualification at level 2 or equivalent relevant experience
Experience
Essential
- Previous work experience which includes team working, communicating with staff and colleagues, and understanding of work practices.
Desirable
- Experience of working in a health care environment.
- Experience of dealing with the public.
Skills and Knowledge
Essential
- Ability to communicate clearly and effectively.
- Ability to learn new skills.
- Knowledge of how to respect individuality and diversity of patients, their carers, and your colleagues.
- Good Customer care skills
- Ability for caring for people with compassion.
- Basic numeracy skills
- Clear and accurate written/verbal English communication
- Good basic hygiene skills (e.g., food handling, hand washing etc.)
- Able to listen effectively and demonstrate an empathetic /sensitive approach and be able to communicate effectively and compassionately to colleagues, staff, and patients and their family/carers/visitors.
- Ability to follow a clear instruction and accept constructive professional feedback.
- Ability to work within a team.
- Understanding of the requirements of patient confidentiality
- Punctual and reliable
Values and Behaviours
Essential
- We will expect your values and behaviours to mirror those of the Trust, available at: https://www.fhft.nhs.uk/about-us/our-values/
Person Specification
Specific Competencies for the role
Essential
Desirable
- Demonstrate organisational skills
Special Requirements
Essential
- Flexibility to work different shifts - days/nights/weekends/Bank Holiday when needed
Desirable
Qualifications
Essential
- Evidence of general education e.g. which includes English and Maths GCSE's or functional skills Level 2 or equivalent.
- Willingness to work towards and complete the Healthcare Support Worker Level 2 apprenticeship
Desirable
- Knowledge of personal care and related procedures
- Vocational qualification at level 2 or equivalent relevant experience
Experience
Essential
- Previous work experience which includes team working, communicating with staff and colleagues, and understanding of work practices.
Desirable
- Experience of working in a health care environment.
- Experience of dealing with the public.
Skills and Knowledge
Essential
- Ability to communicate clearly and effectively.
- Ability to learn new skills.
- Knowledge of how to respect individuality and diversity of patients, their carers, and your colleagues.
- Good Customer care skills
- Ability for caring for people with compassion.
- Basic numeracy skills
- Clear and accurate written/verbal English communication
- Good basic hygiene skills (e.g., food handling, hand washing etc.)
- Able to listen effectively and demonstrate an empathetic /sensitive approach and be able to communicate effectively and compassionately to colleagues, staff, and patients and their family/carers/visitors.
- Ability to follow a clear instruction and accept constructive professional feedback.
- Ability to work within a team.
- Understanding of the requirements of patient confidentiality
- Punctual and reliable
Values and Behaviours
Essential
- We will expect your values and behaviours to mirror those of the Trust, available at: https://www.fhft.nhs.uk/about-us/our-values/
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
