Therapy Appointments Officer
This job is now closed
Job summary
We are excited to offer an opportunity to join our supportive and dynamic Therapy Appointments Booking team at Wexham Park Hospital, providing a vital service managing referrals and bookings for Therapy outpatients.
Main duties of the job
- To provide a service for the booking patient Therapy appointments.
- You will be mainly based at Wexham Park Hospital in the General Therapy and Hand Therapy Receptions.
- To be responsible for managing clinicians' diary templates
- To make sure that all new patients are registered
- To update patient information on systems, as and when required to ensure timely accurate data.
- To book new and follow up appointments in line with the Trust Access policy, ensuring patient choice and optimal use of staff diaries/clinics.
- To provide administrative support to any of the therapy outpatients services such as Physio, OT, Hand, Speech and Language and Podiatry.
- To provide administrative support to the Therapy outpatients service.
- To act as first point of contact (via reception and telephone) for all patients, staff and visitors to the therapy department.
- To liaise with other departments to ensure seamless patient care.
- To maintain an exemplary standard of customer care and patient confidentiality.
About us
Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.
Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.
We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.
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Details
Date posted
19 March 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£22,965 to £24,442 a year per annum incl HCAS
Contract
Permanent
Working pattern
Part-time
Reference number
151-NM31
Job locations
Wexham Park Hospital
Wexham Street
Slough
SL2 4HL
Employer details
Employer name
Frimley Health NHS Foundation Trust
Address
Wexham Park Hospital
Wexham Street
Slough
SL2 4HL
Employer's website
https://www.fhft.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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