Frimley Health NHS Foundation Trust

Receptionist - Clinical Investigations Unit

This job is now closed

Job summary

We are seeking a dedicated individual to work on the front line of the Clinical Investigation Unit at Wexham Park Hospital for Frimley Health.

In this role, you will play a key part in delivering a seamless service to both patients and staff within the cardiology department. You will provide high-quality support, ensuring outpatient reception areas operate efficiently. Your responsibilities will include greeting patients and visitors in a friendly and professional manner while delivering excellent customer service to both internal and external stakeholders.

Main duties of the job

Clinic Preparation Function:

To develop and maintain effective working relationships with all Trust staff including clinicians, nursing staff and Directorate administration staff to provide an accurate, efficient, professional and seamless service to patients and visitors.
To ensure patient case notes and clinic lists are available before the commencement of the clinic.
To check patient details are correct and amend or update details on EPIC when necessary in accordance to standards set by Information Governance.

About us

Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.

Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.

We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.

Frimley Health Trust benefits on Vimeo

Date posted

19 March 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,575 a year per annum incl HCAS

Contract

Fixed term

Duration

11 months

Working pattern

Full-time

Reference number

151-KMU190

Job locations

Wexham Park Hospital

Wexham Street

Slough

SL2 4HL

Job description

Job responsibilities

For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.

Job description

Job responsibilities

For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.

Person Specification

Qualifications

Essential

GSCE English or equivalent
Good IT skills. Microsoft packages including Outlook, Word, and Excel

Skills

Essential

Good administrative skills, organised and methodical, with good attention to detail including spelling, grammar and accuracy
Good verbal and written communication skills
Able to remain calm under pressure when working in a busy environment
Ability to work on own initiative, and also as part of a team, self motivated, flexible approach

Desirable

Knowledge/use of EPIC

Experience

Essential

Dealing with the public/customer service
Previous clerical experience
Ability to adapt using different systems as appropriate

Person Specification

Qualifications

Essential

GSCE English or equivalent
Good IT skills. Microsoft packages including Outlook, Word, and Excel

Skills

Essential

Good administrative skills, organised and methodical, with good attention to detail including spelling, grammar and accuracy
Good verbal and written communication skills
Able to remain calm under pressure when working in a busy environment
Ability to work on own initiative, and also as part of a team, self motivated, flexible approach

Desirable

Knowledge/use of EPIC

Experience

Essential

Dealing with the public/customer service
Previous clerical experience
Ability to adapt using different systems as appropriate

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Frimley Health NHS Foundation Trust

Address

Wexham Park Hospital

Wexham Street

Slough

SL2 4HL

Employer's website

https://www.fhft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Frimley Health NHS Foundation Trust

Address

Wexham Park Hospital

Wexham Street

Slough

SL2 4HL

Employer's website

https://www.fhft.nhs.uk/ (Opens in a new tab)