Clinical Admin Support Officer
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Job summary
An exciting opportunity has arisen for a Clinical Admin Support Officer to join the Orthopaedic Clinical Admin team at Frimley Park Hospital.
Accuracy and attention to detail are a must. Applicants should enjoy working in a busy environment and you will need to be organised, enthusiastic and dedicated with excellent interpersonal and time management skills.
The position will offer the chance to work with Orthopaedic Consultants and their clinical team. The role is ideally suited to candidates with administrative experience with a positive approach to change.
If you enjoy a complex and varied workload this could be the post for you.
Main duties of the job
We are dedicated to providing high-quality healthcare. We are looking for a Administrative Support Officer to join our team. This role will support the department in managing administrative tasks, ensuring that operations run smoothly and assisting in delivering excellent patient care.
Key Responsibilities:
- Plan and organise your work schedule effectively, utilizing appropriate planning tools and reporting any challenges in meeting deadlines promptly.
- Process requests from consultants for urgent correspondence, medico-legal reports, and any other ad-hoc documentation in line with Trust policies.
- Collect and organise necessary information to support your work activities, maintaining confidentiality in line with organisational procedures.
- Respond to queries from colleagues, GPs, and patients in a timely, courteous, and professional manner.
- Implement secure systems for storing resources, including computerised patient information, in line with best practices and Trust procedures.
- Scan and upload relevant medical documents into the Trust's Electronic Patient Record (EPR) system.
- Assist clinicians with sending letters through Epic, including managing incomplete patient information and adding necessary attachments.
- Ensure all phone calls are handled professionally and in a timely manner.
- Operate Epic and other IT systems efficiently to fulfil departmental requirements.
- Provide administrative support for the virtual fracture clinic and other departmental needs as required.
About us
Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.
Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.
We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.
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Details
Date posted
28 January 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,329 to £26,958 a year per annum pro rata incl HCAS
Contract
Permanent
Working pattern
Part-time
Reference number
151-NH148
Job locations
Frimley Park Hospital
Portsmouth Road
Camberley
GU16 7UJ
Employer details
Employer name
Frimley Health NHS Foundation Trust
Address
Frimley Park Hospital
Portsmouth Road
Camberley
GU16 7UJ
Employer's website
https://www.fhft.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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