Job summary
An opportunity has arisen at the Parapet Breast Unit in Windsor, which is operated by Frimley Health NHS Foundation Trust, for a receptionist to include some administrative duties in support of the Breast Screening Service.
The Parapet Breast Unit is located at the King Edward VII Hospital site in Windsor and offers Breast Screening and Breast symptomatic services to the local population.
The successful applicant will be a methodical worker with a keen eye for detail and good communication skills, who enjoys working as part of a supportive team. Proven administrative skills and previous experience of dealing with the public in a caring environment would be an advantage.
Main duties of the job
KEY TASKS & Responsibilities:
To reception the screening clinic, checking clients' details and booking them in.
Making appointments by letter or by telephone.
Communicate with other health care workers e.g. Doctors, Radiographers andothers daily.
Accurately record patient information on NBSS.
To ensure that reports are sent to GP's within an agreed timescale.
Provide a caring service to the patients at all times by being friendly and approachable.
Receive and deal with telephone enquiries and liaise with any other staff/departments as required.
Ensure patient confidentiality is observed and maintained in respect of all patient information.
Carry out duties at other sites within the Trust as required on an occasional basis.
Carry out any other duties relevant to the post as requested by the Programme Manager of Breast Screening.
General RESPONSIBILITIES:
Any other duties, which may be requested by the manager, to facilitate the smooth running of the department.
This job description and associated KSF outline are not exhaustive and can be altered as the post develops, or with changes in service requirements. Such changes will take place in consultation between the post holder and the manager.
About us
Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.
Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.
We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.
Frimley Health Trust benefits on Vimeo
Job description
Job responsibilities
The post holder will be part of the breast screening administration team and duties will include reception of clinics, making appointments and liaising closely on a day-to-day basis with other staff in the department, patients, and members of the public. There will be a range of administrative duties required and the post holder will be required to maintain the high quality of service offered by The Parapet.
KEY TASKS & Responsibilities:
To reception the screening clinic, checking clients details and booking them in.
Making appointments by letter or by telephone.
Communicate with other health care workers e.g. Doctors, Radiographers and
others daily.
Accurately record patient information on NBSS.
To ensure that reports are sent to GPs within an agreed timescale.
Provide a caring service to the patients at all times by being friendly and approachable.
Receive and deal with telephone enquiries and liaise with any other staff/departments as required.
Ensure patient confidentiality is observed and maintained in respect of all patient information.
Carry out duties at other sites within the Trust as required on an occasional basis.
Carry out any other duties relevant to the post as requested by the Programme Manager of Breast Screening.
General RESPONSIBILITIES:
Any other duties, which may be requested by the manager, to facilitate the smooth running of the department.
This job description and associated KSF outline are not exhaustive and can be altered as the post develops, or with changes in service requirements. Such changes will take place in consultation between the post holder and the manager.
Job description
Job responsibilities
The post holder will be part of the breast screening administration team and duties will include reception of clinics, making appointments and liaising closely on a day-to-day basis with other staff in the department, patients, and members of the public. There will be a range of administrative duties required and the post holder will be required to maintain the high quality of service offered by The Parapet.
KEY TASKS & Responsibilities:
To reception the screening clinic, checking clients details and booking them in.
Making appointments by letter or by telephone.
Communicate with other health care workers e.g. Doctors, Radiographers and
others daily.
Accurately record patient information on NBSS.
To ensure that reports are sent to GPs within an agreed timescale.
Provide a caring service to the patients at all times by being friendly and approachable.
Receive and deal with telephone enquiries and liaise with any other staff/departments as required.
Ensure patient confidentiality is observed and maintained in respect of all patient information.
Carry out duties at other sites within the Trust as required on an occasional basis.
Carry out any other duties relevant to the post as requested by the Programme Manager of Breast Screening.
General RESPONSIBILITIES:
Any other duties, which may be requested by the manager, to facilitate the smooth running of the department.
This job description and associated KSF outline are not exhaustive and can be altered as the post develops, or with changes in service requirements. Such changes will take place in consultation between the post holder and the manager.
Person Specification
education qualification
Essential
Desirable
- NHS Experience
- Flexible approach to work
Skills/Ability
Essential
- Computer skills
- communicate effectively
- attention to detail
- work well under pressure
- Use own initiative and prioritise workload
Desirable
- NHS experience
- Knowledge of appointment systems
- Outlook office skills
Experience
Essential
- Used to a busy environment
- Working with the public
- Clerical/office experience
Person Specification
education qualification
Essential
Desirable
- NHS Experience
- Flexible approach to work
Skills/Ability
Essential
- Computer skills
- communicate effectively
- attention to detail
- work well under pressure
- Use own initiative and prioritise workload
Desirable
- NHS experience
- Knowledge of appointment systems
- Outlook office skills
Experience
Essential
- Used to a busy environment
- Working with the public
- Clerical/office experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
