Frimley Health NHS Foundation Trust

Clinical Admin Support Officer

Information:

This job is now closed

Job summary

An exciting opportunity has arisen for a Clinical Admin Support Officer to join the Orthopaedic Clinical Admin team at Frimley Park Hospital.

Accuracy and attention to detail are a must. Applicants should enjoy working in a busy environment and you will need to be organised, enthusiastic and dedicated with excellent interpersonal and time management skills.

The position will offer the chance to work with Orthopaedic Consultants and their clinical team. The role is ideally suited to candidates with administrative experience with a positive approach to change.

If you enjoy a complex and varied workload this could be the post for you.

Main duties of the job

o To provide an administrative service to the Department.o To plan and organise own work schedule with the use of appropriate planning aids, demonstrating good time management and ensure anticipated difficulties in meeting deadlines are promptly reported.o Deal with Consultants requests for actioning urgent correspondence, medico-legal reports and any other appropriate adhoc correspondence requested in line with the Trusts policies and procedures.o To obtain and organise information in support of own work activities, maintain confidentiality in accordance with organisation procedures.o Answer queries from colleagues, GP's and patients in a timely and professional manner.o To ensure that secure systems are in place for the storage of all resources including computerised information.o Scanning and uploading relevant patient medical documents into the Trust's Electronic Patient Record system.o Scanning and uploading relevant patient medical documents into the Trust's Electronic Patient Record system.o To assist clinicians with sending letters using Epic where incomplete patient information e.g. address or where attachments need to be included.o To ensure all phone calls are dealt with in a professional and timely mannero To operate the various EPIC and other IT systems to fulfil the role/department requiremento To assist with administrative tasks related to our virtual fracture clinic

About us

Frimley Health NHS Foundation Trust provides NHS hospital servicesforaround 900,000 people across Berkshire, Hampshire, Surrey and south Buckinghamshire.

As well as delivering excellent general hospital services to local people, we provide specialist heart attack, vascular, stroke, spinal, cystic fibrosis and plastic surgery services across a much wider area.

We have three main hospitals - Frimley Park in Frimley near Camberley, Heatherwood in Ascot and Wexham Park near Slough.

Our threecore values, and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other,Committed to Excellence,WorkingTogether and Facing the Future.

We are also proud to host the Defence Medical Group South East at Frimley Park with military surgical, medical and nursing personnel working alongside the hospital's NHS staff providing care to patients in all specialties

Details

Date posted

15 October 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,329 to £26,958 a year pa pro rata incl HCAS

Contract

Permanent

Working pattern

Part-time

Reference number

151-NH139

Job locations

Frimley Park Hospital

Portsmouth Road

Camberley

GU16 7UJ


Job description

Job responsibilities

For a comprehensive list of all duties and tasks associated with this role, please refer to the job description/person specification attached.

Job description

Job responsibilities

For a comprehensive list of all duties and tasks associated with this role, please refer to the job description/person specification attached.

Person Specification

Qualifications

Essential

  • oGood education to GCSE standard or equivalent experience
  • oNVQ Level 3 Administration or equivalent practical knowledge

Experience

Essential

  • oExperience of working in an office environment
  • oCompetent with current software programmes
  • oExperience of working within a team environment

Desirable

  • oWorking in the NHS either in a hospital/private practice/GP setting

Skills

Essential

  • oLogical reasoning i.e. providing/receiving routine/sensitive information requiring tact
  • oAbility to communicate clearly
  • oAbility to follow clear instructions and feedback to senior staff
  • oAbility to work with minimal supervision
  • oAbility to prioritise workload

Desirable

  • oAnalyse situations to resolve patient problems
  • oKnowledge of NHS targets
  • oUnderstanding of medical terminology
Person Specification

Qualifications

Essential

  • oGood education to GCSE standard or equivalent experience
  • oNVQ Level 3 Administration or equivalent practical knowledge

Experience

Essential

  • oExperience of working in an office environment
  • oCompetent with current software programmes
  • oExperience of working within a team environment

Desirable

  • oWorking in the NHS either in a hospital/private practice/GP setting

Skills

Essential

  • oLogical reasoning i.e. providing/receiving routine/sensitive information requiring tact
  • oAbility to communicate clearly
  • oAbility to follow clear instructions and feedback to senior staff
  • oAbility to work with minimal supervision
  • oAbility to prioritise workload

Desirable

  • oAnalyse situations to resolve patient problems
  • oKnowledge of NHS targets
  • oUnderstanding of medical terminology

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Frimley Health NHS Foundation Trust

Address

Frimley Park Hospital

Portsmouth Road

Camberley

GU16 7UJ


Employer's website

https://www.fhft.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Frimley Health NHS Foundation Trust

Address

Frimley Park Hospital

Portsmouth Road

Camberley

GU16 7UJ


Employer's website

https://www.fhft.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Service Manager

Amanda Morgan

a.morgan@nhs.net

07887452595

Details

Date posted

15 October 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,329 to £26,958 a year pa pro rata incl HCAS

Contract

Permanent

Working pattern

Part-time

Reference number

151-NH139

Job locations

Frimley Park Hospital

Portsmouth Road

Camberley

GU16 7UJ


Supporting documents

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