Job summary
An exciting opportunity has become available, due to an internal promotion, to join Frimley health safeguarding team to provide comprehensive, confidential and quality administrative support for the Wexham Park site Safeguarding Children and Adult Teams.
We are looking for someone who has an exceptional eye to detail, able manage queries that are often complex or sensitive while being abele to prioritise fluctuating daily workloads and respond to urgent requests.
Small supportive office based team offering excellent learning opportunities and development. You will work closely to the head of Nursing, Named nurses and specialist safeguarding nurses while liaising with multiagency partners.
Please speak with Named Nurse Katie Dagnell if you want further information about the role.
Main duties of the job
To provide comprehensive, confidential and quality administrative support for the Wexham Park site Safeguarding Children and Adult Teams
To act as the point of contact for calls relating to safeguarding enquiries and liaise with appropriate teams to ensure information is communicated effectively and in a timely manner.
To maintain the databases and information systems as deemed relevant by the safeguarding leads.
About us
Frimley Health NHS Foundation Trust provides NHS hospital servicesforaround 900,000 people across Berkshire, Hampshire, Surrey and south Buckinghamshire.
As well as delivering excellent general hospital services to local people, we provide specialist heart attack, vascular, stroke, spinal, cystic fibrosis and plastic surgery services across a much wider area.
We have three main hospitals - Frimley Park in Frimley near Camberley, Heatherwood in Ascot and Wexham Park near Slough.
Our threecore values, and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other,Committed to Excellence,WorkingTogether and Facing the Future.
We are also proud to host the Defence Medical Group South East at Frimley Park with military surgical, medical and nursing personnelworkingalongside the hospital's NHS staff providing care to patients in all specialties
Job description
Job responsibilities
- To ensure effective communication with a variety of health and social care professionals whilst working in a busy and stressful environment with demanding conflicts of priorities and expectations.
- To receive and deal with a variety of telephone calls on behalf of the entire team, using initiative to deal with matters where possible, taking messages and re-directing calls as appropriate, some of which will be sensitive and confidential in nature
- To work on own initiative and within the Trust s policies and procedures at all times with minimal supervision, escalating any concerns to senior nurse.
- To coordinate, input and maintain databases and information systems as deemed appropriate by the relevant safeguarding leads
- To analyse, identify and present to the safeguarding named nurse the differences in data collected.
- To present completed data to the safeguarding named nurse and create slide presentation as part of the team presenting findings to a wider audience
- To ensure reports from medical assessments for case conferences or court cases are prepared in a timely manner from tapes recorded by medical staff and the finished reports checked and signed by medical staff.
- To prepare agendas, arrange meetings and to take minutes as requested by the relevant safeguarding leads, for example child protection medicals and child protection forum.
- To assist with the booking of safeguarding training rooms, speakers and candidates with the relevant leads.
- To assist the Head of Nursing for Safeguarding in the writing of reports and summaries for the annual reports.
- To book safeguarding staff on internal training using the OLM system and to run monthly reports for the safeguarding teams mandatory training compliance.
- To run monthly reports of Trusts safeguarding training compliance for the Head of Safeguarding
- To maintain the safeguarding teams roster and prepare the return to work interview paperwork for relevant leads.
- To raise requisitions, obtain authorisation as required, in line with the electronic ordering system
- To jointly with other members of the team, maintain a pleasant working environment and present a professional and helpful manner when dealing with colleagues and visitors. Work with colleagues to continually strive to improve the efficiency and effectiveness of the team.
- To have supervision from the Named Nurse for Safeguarding in order to process the sensitive information being dealt with in the role.
- To be available and assist with clerical duties during any major incident
Job description
Job responsibilities
- To ensure effective communication with a variety of health and social care professionals whilst working in a busy and stressful environment with demanding conflicts of priorities and expectations.
- To receive and deal with a variety of telephone calls on behalf of the entire team, using initiative to deal with matters where possible, taking messages and re-directing calls as appropriate, some of which will be sensitive and confidential in nature
- To work on own initiative and within the Trust s policies and procedures at all times with minimal supervision, escalating any concerns to senior nurse.
- To coordinate, input and maintain databases and information systems as deemed appropriate by the relevant safeguarding leads
- To analyse, identify and present to the safeguarding named nurse the differences in data collected.
- To present completed data to the safeguarding named nurse and create slide presentation as part of the team presenting findings to a wider audience
- To ensure reports from medical assessments for case conferences or court cases are prepared in a timely manner from tapes recorded by medical staff and the finished reports checked and signed by medical staff.
- To prepare agendas, arrange meetings and to take minutes as requested by the relevant safeguarding leads, for example child protection medicals and child protection forum.
- To assist with the booking of safeguarding training rooms, speakers and candidates with the relevant leads.
- To assist the Head of Nursing for Safeguarding in the writing of reports and summaries for the annual reports.
- To book safeguarding staff on internal training using the OLM system and to run monthly reports for the safeguarding teams mandatory training compliance.
- To run monthly reports of Trusts safeguarding training compliance for the Head of Safeguarding
- To maintain the safeguarding teams roster and prepare the return to work interview paperwork for relevant leads.
- To raise requisitions, obtain authorisation as required, in line with the electronic ordering system
- To jointly with other members of the team, maintain a pleasant working environment and present a professional and helpful manner when dealing with colleagues and visitors. Work with colleagues to continually strive to improve the efficiency and effectiveness of the team.
- To have supervision from the Named Nurse for Safeguarding in order to process the sensitive information being dealt with in the role.
- To be available and assist with clerical duties during any major incident
Person Specification
Qualifications
Essential
- NVQ 4 in Administration or equivalent experience
Desirable
- ECDL (European Computer driving license )
Skills
Essential
- Excellent key board and IT skills eg - word, advanced excel including charts and graphs
- Able to create and maintain databases and generate regular reports making changes when required with minimal supervision from seniors
- Evidence Office administration duties
Desirable
- Familiarity with digital patient information systems
Experience
Essential
- Extensive experience of administrative systems
- Previous Office working environment
- Ability to understand the need for confidentiality and information security and have clear report writing skills
Desirable
Person Specification
Qualifications
Essential
- NVQ 4 in Administration or equivalent experience
Desirable
- ECDL (European Computer driving license )
Skills
Essential
- Excellent key board and IT skills eg - word, advanced excel including charts and graphs
- Able to create and maintain databases and generate regular reports making changes when required with minimal supervision from seniors
- Evidence Office administration duties
Desirable
- Familiarity with digital patient information systems
Experience
Essential
- Extensive experience of administrative systems
- Previous Office working environment
- Ability to understand the need for confidentiality and information security and have clear report writing skills
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
