Job summary
Job overview
A Weekend Catering Supervisor is being recruited to support and assist the Asst Hotel service manager/Caf Glade Manager in the provision of a highly professional and customer focused retail outlet - the Caf Glade coffee shop. This is situated within Frimley Park Hospital,
If you are looking for a challenging role which offers variety, continuous support, encouragement and genuine job satisfaction then look no further. Apply now to join our dynamic and pro-active team.
This role will not attract a visa please ensure you have the right to work in the UK before applying
Main duties of the job
Main duties of the job
The job holder will assist the Asst Hotel service manager/ Caf Glade Manager to expand and/or make recommendations for improving standards and enhancing the service to all customers. This would be through quality initiatives and by looking at ways of maximising good customer care and income generation. You'll be expected to serve patients, their visitors and staff in a welcoming, friendly and efficient manner, whilst maintaining the highest standards of cleanliness and hygiene. You'll be working as part of a motivated team.
Candidates must have experience in managing people - motivating them to do their best, to become engaged with the role and to commit to the operation to diffuse conflicting scenario within the team .
You will be expected to be able to communicate and support through the department and beyond - whether with NHS colleagues in the hospital or external contacts such as contractors are on site.
We have a constant cycle of training and refresher training and you will maintain this with the Catering Assistant Team members along with management of holidays, sickness and an electronic rota system [Health Roster] are also part of the role.
About us
Frimley Health NHS Foundation Trust provides NHS hospital services for around 900,000 people across Berkshire, Hampshire, Surrey and south Buckinghamshire.
As well as delivering excellent general hospital services to local people, we provide specialist heart attack, vascular, stroke, spinal, cystic fibrosis and plastic surgery services across a much wider area.
We have three main hospitals - Frimley Park in Frimley near Camberley, Heatherwood in Ascot and Wexham Park near Slough.
Our threecore values, and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other, Committed to Excellence, Working Together and Facing the Future.
We are also proud to host the Defence Medical Group South East at Frimley Park with military surgical, medical, and nursing personnel working alongside the hospital's NHS staff providing care to patients in all specialties.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view on Trac Jobs.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view on Trac Jobs.
Person Specification
Qualifications
Essential
- A working knowledge of Food safety/Kitchen hygiene and HACPP
Desirable
- Customer care experience
- Working towards grade 3 certificate in food hygiene
Experience
Essential
- Experience of working in a food service led and customer focused environment
Desirable
- Experience within both the commercial food service sector and/or an NHS catering operation
Skills
Essential
- Good standards of literacy & numeracy
- Knowledge of working in a customer led environment
- Ability to work efficiently with minimal supervision and to time
- Good command of the spoken and written English
- Good time keeping
- Organised and methodical
- Ability to give clear instructions and feedback to senior staff
- Hard working, energetic and enthusiastic
- Adaptable and show initiative
- Courteous, polite and helpful
- Good interpersonal skills
- Ability to work as part of a team
- Promotes respect and dignity acknowledging the rights of others
Desirable
- Fresh approach to service provision to enable a modern NHS catering service
- Willingness to learn new skills
- Good time management skills
Special Requirements
Essential
- Flexible to working patterns - weekends
- Ability to work under pressure
Person Specification
Qualifications
Essential
- A working knowledge of Food safety/Kitchen hygiene and HACPP
Desirable
- Customer care experience
- Working towards grade 3 certificate in food hygiene
Experience
Essential
- Experience of working in a food service led and customer focused environment
Desirable
- Experience within both the commercial food service sector and/or an NHS catering operation
Skills
Essential
- Good standards of literacy & numeracy
- Knowledge of working in a customer led environment
- Ability to work efficiently with minimal supervision and to time
- Good command of the spoken and written English
- Good time keeping
- Organised and methodical
- Ability to give clear instructions and feedback to senior staff
- Hard working, energetic and enthusiastic
- Adaptable and show initiative
- Courteous, polite and helpful
- Good interpersonal skills
- Ability to work as part of a team
- Promotes respect and dignity acknowledging the rights of others
Desirable
- Fresh approach to service provision to enable a modern NHS catering service
- Willingness to learn new skills
- Good time management skills
Special Requirements
Essential
- Flexible to working patterns - weekends
- Ability to work under pressure
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
