Frimley Health NHS Foundation Trust

Outpatient Appointments Team Leader

This job is now closed

Job summary

This post is supporting the Parapet Breast Unit based at King Edward VII Hospital, Windsor. To provide a comprehensive administrative service.

The post holder will work as the Team Leader for the Outpatient Booking Team and Clinical Admin Team.

Monday 08:30 - 16:30, Tuesday 08:00 - 16:00, Wednesday - Friday 08:30 - 16:30.

Main duties of the job

PURPOSE OF JOB:

The post holder will work as the Team Leader for the Outpatient Appointment and Clinical Admin team and be responsible for providing excellent customer service and contributing proactive information to support the outpatient team.
The post holder will be responsible for attending the weekly Breast MDT meeting on a Tuesday morning, documenting all appointments that need to be actioned.
The post holder will assist with the day to day running of the Unit, supporting the Service Manager.
The post holder will work closely with all clinical areas to support the Trust's targets, i.e. referral to treatment and cancer targets.
The post holder will be involved in transforming current work practices to meet all Trust requirements.
The post holder will be responsible for the day to day management of staff which includes; induction, appraising and initial performance management.
To provide clinical administrative support to the Consultants and their junior medical staff, ensuring that Trust standards are adhered to in relation to all documentation and data input concerning patients and treatment.

About us

Working for our organisation

Frimley Health NHS Foundation Trust provides NHS hospital servicesforaround 900,000 people across Berkshire, Hampshire, Surrey and south Buckinghamshire.

As well as delivering excellent general hospital services to local people, we provide specialist heart attack, vascular, stroke, spinal, cystic fibrosis and plastic surgery services across a much wider area.

We have three main hospitals - Frimley Park in Frimley near Camberley, Heatherwood in Ascot and Wexham Park near Slough. This vacancy is at our tertiary site, the Parapet Breast Unit, in Windsor.

Our threecore values, and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other,Committed to Excellence,WorkingTogether and Facing the Future.

Date posted

19 January 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year per annum INCL HCAS

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

151-JLM240

Job locations

Parapet Breast Unit, King Edward VII Hospital (Windsor)

St Leonard's Road

Windsor

SL4 3DP

Job description

Job responsibilities

Detailed job description and main responsibilities

To provide an administrative service to the Department.
Attending the Breast MDT meeting weekly.
To operate the various IT systems used to fulfil the role/department requirements, ensuring Epic is managed for all Clinics and Lists.
To plan and organise own work schedule.
Provide cover for other staff within the team who are on leave or out of the office.
The post holder will assist with the day to day running of the outpatient team, supporting the Service Manager of the unit.
The post holder will work closely with all clinical areas to support the Trusts targets.

Job description

Job responsibilities

Detailed job description and main responsibilities

To provide an administrative service to the Department.
Attending the Breast MDT meeting weekly.
To operate the various IT systems used to fulfil the role/department requirements, ensuring Epic is managed for all Clinics and Lists.
To plan and organise own work schedule.
Provide cover for other staff within the team who are on leave or out of the office.
The post holder will assist with the day to day running of the outpatient team, supporting the Service Manager of the unit.
The post holder will work closely with all clinical areas to support the Trusts targets.

Person Specification

Qualifications

Essential

Educated to GCSE level or equivalent
BTEC or equivalent level of knowledge of a range of trust policies and management procedures, requiring on-going onthe-job training and experience

Desirable

Demonstrable evidence of previous office / information management

Competencies for the role

Essential

Able to work under pressure, prioritise, and organise
Able to work as part of a team

Desirable

A track record of successful staff management/supervision

Specialist experience

Essential

Experience of working as an Administrator/secretary at a senior level
Experience of dealing with the general public

Desirable

Experience of working in the NHS either in a hospital or GP practice or a private practice

Person Specification

Qualifications

Essential

Educated to GCSE level or equivalent
BTEC or equivalent level of knowledge of a range of trust policies and management procedures, requiring on-going onthe-job training and experience

Desirable

Demonstrable evidence of previous office / information management

Competencies for the role

Essential

Able to work under pressure, prioritise, and organise
Able to work as part of a team

Desirable

A track record of successful staff management/supervision

Specialist experience

Essential

Experience of working as an Administrator/secretary at a senior level
Experience of dealing with the general public

Desirable

Experience of working in the NHS either in a hospital or GP practice or a private practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Frimley Health NHS Foundation Trust

Address

Parapet Breast Unit, King Edward VII Hospital (Windsor)

St Leonard's Road

Windsor

SL4 3DP

Employer's website

https://www.fhft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Frimley Health NHS Foundation Trust

Address

Parapet Breast Unit, King Edward VII Hospital (Windsor)

St Leonard's Road

Windsor

SL4 3DP

Employer's website

https://www.fhft.nhs.uk/ (Opens in a new tab)