Job summary
We are looking for a highly organised and enthusiastic individual to join our team to work full time hours Monday-Friday.
The post holder will work as a Senior team member for the Clinical Admin team and be responsible for providing excellent customer service and contributing proactive information to support the waiting list team.
Main duties of the job
Candidates should be capable of undertaking a demanding workload and must be able to demonstrate a significant level of initiative. Candidates should possess advanced keyboard skills and must be able to demonstrate excellent communication and interpersonal skills.
About us
Frimley Health NHS Foundation Trust provides NHS hospital servicesforaround 900,000 people across Berkshire, Hampshire, Surrey and south Buckinghamshire.
As well as delivering excellent general hospital services to local people, we provide specialist heart attack, vascular, stroke, spinal, cystic fibrosis and plastic surgery services across a much wider area.
We have three main hospitals - Frimley Park in Frimley near Camberley, Heatherwood in Ascot and Wexham Park near Slough.
Our threecore values, and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other,Committed to Excellence,WorkingTogether and Facing the Future.
We are also proud to host the Defence Medical Group South East at Frimley Park with military surgical, medical and nursing personnelworkingalongside the hospital's NHS staff providing care to patients in all specialties
Job description
Job responsibilities
Your main responsibilities will be to provide comprehensive and high-quality Clinical Admin Team Leader and administrative support, working closely with the Ophthalmology clinical teams at Frimley Site.
For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.
Job description
Job responsibilities
Your main responsibilities will be to provide comprehensive and high-quality Clinical Admin Team Leader and administrative support, working closely with the Ophthalmology clinical teams at Frimley Site.
For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.
Person Specification
Qualifications
Essential
- GCSE English and Maths pass or equivalent
- ECDL or equivalent
- MS Word for Windows
- Experience of working in an office environment
- NVQ Level 3 Administration or equivalent practical knowledge
Experience
Essential
- Competent with current software programmes (i.e. MS Word, Excel, PowerPoint)
- Experience of taking and recording meeting minutes
- Be able to work in a busy environment and remain calm under pressure
- Experience of working within a team environment
Desirable
- Working in the NHS either in a hospital/private practice/GP setting
- Provide general non-clinical advice
Skills
Essential
- Logical reasoning i.e. providing/receiving routine/sensitive information requiring tact
- Keyboard skills
- Ability to communicate clearly
- Basic numeracy and literacy
- Ability to follow clear instructions and feedback to senior staff
- Ability to work with minimal supervision
- Office management
- Ability to prioritise workload
Desirable
- Judge/analyse situations to resolve patient problems
- Understanding of medical terminology
- Knowledge of NHS targets
Person Specification
Qualifications
Essential
- GCSE English and Maths pass or equivalent
- ECDL or equivalent
- MS Word for Windows
- Experience of working in an office environment
- NVQ Level 3 Administration or equivalent practical knowledge
Experience
Essential
- Competent with current software programmes (i.e. MS Word, Excel, PowerPoint)
- Experience of taking and recording meeting minutes
- Be able to work in a busy environment and remain calm under pressure
- Experience of working within a team environment
Desirable
- Working in the NHS either in a hospital/private practice/GP setting
- Provide general non-clinical advice
Skills
Essential
- Logical reasoning i.e. providing/receiving routine/sensitive information requiring tact
- Keyboard skills
- Ability to communicate clearly
- Basic numeracy and literacy
- Ability to follow clear instructions and feedback to senior staff
- Ability to work with minimal supervision
- Office management
- Ability to prioritise workload
Desirable
- Judge/analyse situations to resolve patient problems
- Understanding of medical terminology
- Knowledge of NHS targets
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
