Frimley Health NHS Foundation Trust

PGEC Receptionist

Information:

This job is now closed

Job summary

To provide the first point of contact reception service for Post Graduate Education Centre providing full conference and dining room facility.

To welcome visitors to the Centre, dealing with all enquiriesTo be responsible for updating and maintaining the facilities booking system (Bookwise)To undertake administrative duties fundamental to the smooth running of the Centre

Main duties of the job

Manage the PGEC mailbox to respond to bookings and queries and forward on all relevant emails

To liaise with clients regarding room bookings and be responsible for entering the relevant data (contacts, programmes, equipment, and catering requirements) accurately onto the electronic booking system. Produce detailed analyses from the Bookwise System when required

To monitor faults in AV & IT equipment and report to the AV/IT Technician in a timely manner

To liaise with Course Organisers to confirm speaker's requirements prior to meetings, ensure that relevant information is entered into the notes section of Bookwise and any catering is added to Bookwise with a cost centre or payment to be made via the catering till

Maintaining the Education and Clinical Supervisor database, together with Photo database for Doctors

About us

Frimley Health NHS Foundation Trust provides NHS hospital services for around 900,000 people across Berkshire, Hampshire, Surrey and south Buckinghamshire.

As well as delivering excellent general hospital services to local people, we provide specialist heart attack, vascular, stroke, spinal, cystic fibrosis and plastic surgery services across a much wider area.

We have three main hospitals - Frimley Park in Frimley near Camberley, Heatherwood in Ascot and Wexham Park near Slough.

Our threecore values, and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other,Committed to Excellence, Working Together and Facing the Future.

We are also proud to host the Defence Medical Group South East at Frimley Park with military surgical, medical and nursing personnel working alongside the hospital's NHS staff providing care to patients in all specialties

Details

Date posted

24 November 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,008 to £25,553 a year Per Annum Inc HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

151-NH056

Job locations

Frimley Park Hospital

Portsmouth Road

Frimley

GU167UJ


Job description

Job responsibilities

For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.

Job description

Job responsibilities

For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.

Person Specification

Essential & Desirable

Essential

  • Evidence of professional development
  • Customer service experience
  • Multi- tasking in busy environment
  • Working as part of a team

Desirable

  • Experience of working with AVs
Person Specification

Essential & Desirable

Essential

  • Evidence of professional development
  • Customer service experience
  • Multi- tasking in busy environment
  • Working as part of a team

Desirable

  • Experience of working with AVs

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Frimley Health NHS Foundation Trust

Address

Frimley Park Hospital

Portsmouth Road

Frimley

GU167UJ


Employer's website

https://www.fhft.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Frimley Health NHS Foundation Trust

Address

Frimley Park Hospital

Portsmouth Road

Frimley

GU167UJ


Employer's website

https://www.fhft.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Medical Education Manager

Luke Williams

luke.williams6@nhs.net

03006155558

Details

Date posted

24 November 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,008 to £25,553 a year Per Annum Inc HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

151-NH056

Job locations

Frimley Park Hospital

Portsmouth Road

Frimley

GU167UJ


Supporting documents

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