Job summary
You will be willing to work hard as part of team, as well as confident to carry out individual duties. You will be interacting with a high number of patients each day, playing a vital part in making their stay as comfortable as possible and raising spirits with a friendly and compassionate service.
As a full-time member of staff you will be expected to work 5 out of 7 days on a rota basis, 37.5 hours per week. Due to the nature of this role you will be required to be flexible with different shift times.
As part of the recruitment process you will complete a Maths and English assessment, in order to progress to interview you will need to pass this.
You must have Level 2 Food Hygiene and safety
This role will not attract a visa please ensure you have the right to work in the UK before applying
Main duties of the job
To assist in the provision of a highly professional and customer focussed catering service to all patients, staff and visitors on the hospital sites
To assist with all associated catering duties
To follow duties laid out by the supervisor in the day to day operational management of the catering service in a friendly and efficient manner, whilst maintaining high standards of cleanliness and hygiene
To work within all areas of the catering department, main kitchen, staff and visitor outlets, offering a flexible approach to workloads as staffing levels dictate
About us
Frimley Health NHS Foundation Trust provides NHS hospital services for around 900,000 people across Berkshire, Hampshire, Surrey and south Buckinghamshire.
As well as delivering excellent general hospital services to local people, we provide specialist heart attack, vascular, stroke, spinal, cystic fibrosis and plastic surgery services across a much wider area.
We have three main hospitals - Frimley Park in Frimley near Camberley, Heatherwood in Ascot and Wexham Park near Slough.
Our three core values, and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other, Committed to Excellence, Working Together and Facing the Future.
We are also proud to host the Defence Medical Group South East at Frimley Park with military surgical, medical and nursing personnel working alongside the hospital's NHS staff providing care to patients in all specialties
Job description
Job responsibilities
On a typical day as a Ward Host you can expect to take part in the preparation and service of meals, , carry out cleaning responsibilities and communicate with numerous patients, members of the public and other staff of all levels. This role will also cover the catering outlets at Heatherwood Hospital, including our staff restaurant and Caf Glade, undertaking cashier duties, assist with deliveries and quality assurance and stock control
The ideal candidate will be enthusiastic and willing to work hard as part of team, as well as confident to carry out individual duties. You will be interacting with a high number of patients each day, playing a vital part in making their stay as comfortable as possible and raising spirits with a friendly and compassionate service.
Due to the nature of the role, you will be required to adhere to departmental standards and food hygiene regulations. You will also act at all times in a manner that upholds the Trusts values, working as part of a team to ensure efficiency and excellent customer care. Catering experience is desirable along with a certificate in food safety though this is not essential, as full training will be given.
Please see job description and person specification for further queries
Job description
Job responsibilities
On a typical day as a Ward Host you can expect to take part in the preparation and service of meals, , carry out cleaning responsibilities and communicate with numerous patients, members of the public and other staff of all levels. This role will also cover the catering outlets at Heatherwood Hospital, including our staff restaurant and Caf Glade, undertaking cashier duties, assist with deliveries and quality assurance and stock control
The ideal candidate will be enthusiastic and willing to work hard as part of team, as well as confident to carry out individual duties. You will be interacting with a high number of patients each day, playing a vital part in making their stay as comfortable as possible and raising spirits with a friendly and compassionate service.
Due to the nature of the role, you will be required to adhere to departmental standards and food hygiene regulations. You will also act at all times in a manner that upholds the Trusts values, working as part of a team to ensure efficiency and excellent customer care. Catering experience is desirable along with a certificate in food safety though this is not essential, as full training will be given.
Please see job description and person specification for further queries
Person Specification
QUALIFICATIONS
Essential
- Good level of basic education - able to demonstrate literacy, numeracy and comprehension skills
Desirable
- Food Safety and Health and Safety Level 2 (gained on the job)
Experience
Essential
- Basic catering experience
- Hygiene COSSH procedures
Desirable
- Experience in healthcare
- Infection prevention and control
Skills
Essential
- Good communication skills - able to read and understand written and verbal communication and instruction
- Able to deal confidently and professionally with members of the public and staff
- Customer focussed
- Able to use own initiative to cope in a variety of situations
- Demonstrate adaptability
- Self-motivated and disciplined
- Good time management skills - able to plan and prioritise time and workload
- Ability to work as part of a team and independently
- Ability to take instruction from both managers and clients
- Ability to respond quickly to problems
- Takes a pride in own work
- Understanding of confidentiality
- Ability to act in ways that support equality and diversity
- Basic IT Skills
Desirable
- Understanding of relevant Health and Safety, Employment and other legislative requirements
Person Specification
QUALIFICATIONS
Essential
- Good level of basic education - able to demonstrate literacy, numeracy and comprehension skills
Desirable
- Food Safety and Health and Safety Level 2 (gained on the job)
Experience
Essential
- Basic catering experience
- Hygiene COSSH procedures
Desirable
- Experience in healthcare
- Infection prevention and control
Skills
Essential
- Good communication skills - able to read and understand written and verbal communication and instruction
- Able to deal confidently and professionally with members of the public and staff
- Customer focussed
- Able to use own initiative to cope in a variety of situations
- Demonstrate adaptability
- Self-motivated and disciplined
- Good time management skills - able to plan and prioritise time and workload
- Ability to work as part of a team and independently
- Ability to take instruction from both managers and clients
- Ability to respond quickly to problems
- Takes a pride in own work
- Understanding of confidentiality
- Ability to act in ways that support equality and diversity
- Basic IT Skills
Desirable
- Understanding of relevant Health and Safety, Employment and other legislative requirements
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
