Frimley Health NHS Foundation Trust

Ward Clerk

This job is now closed

Job summary

Ward F15 is a 14 bedded ward that cares for general medical /respiratory patients, and we are looking to employ ward clerks to support the nursing team. The applicant will be expected to be able to work well as part of a team and can multi-task, manage own time, and prioritise workload effectively.

The role of a ward clerk requires good communication and interpersonal skills with the ability to work on own initiative.

You are advised to read the job description and person specification before applying for this role.

Main duties of the job

To provide administrative cover for the ward, and to perform general receptionist duties.
To provide clerical assistance to the senior sister.
To process patient documentation and liaise with ward staff to resolve any problems.
Key tasks would be update EPIC and assisting with data collection.
Ensure adequate stock levels of general ward supplies, EROS requests and stationery.
To ensure that the supplies are neatly arranged in cupboards.
To provide a range of non-clinical duties.

About us

Frimley Health NHS Foundation Trust provides NHS hospital services for around 900,000 people across Berkshire, Hampshire, Surrey and south Buckinghamshire.

As well as delivering excellent general hospital services to local people, we provide specialist heart attack, vascular, stroke, spinal, cystic fibrosis and plastic surgery services across a much wider area.

We have three main hospitals - Frimley Park in Frimley near Camberley, Heatherwood in Ascot and Wexham Park near Slough.

Our three core values, and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other, Committed to Excellence, Working Together and Facing the Future.

We are also proud to host the Defence Medical Group South East at Frimley Park with military surgical, medical and nursing personnel working alongside the hospital's NHS staff providing care to patients in all specialties

Date posted

18 September 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,575 a year per annum including HCA

Contract

Permanent

Working pattern

Part-time

Reference number

151-CB0026-A

Job locations

Frimley Park Hospital

Portsmouth Road

Frimley Surrey

GU16 7UJ

Job description

Job responsibilities

Managing reception desk as the ward receptionist: Welcoming patients and relatives to the ward and undertaking administration duties.
Answering the ward telephones and relating information accurately.
To answer telephone queries of a non clinical nature.
Admit, discharge and transfer patients on EPIC.
Responsible for data entry.
Act as the EPIC superuser for the ward.
Maintain all the patient boards with the appropriate consultants names.
Assist with the completion and collation of menus when required.
Any other duties as requested.

Job description

Job responsibilities

Managing reception desk as the ward receptionist: Welcoming patients and relatives to the ward and undertaking administration duties.
Answering the ward telephones and relating information accurately.
To answer telephone queries of a non clinical nature.
Admit, discharge and transfer patients on EPIC.
Responsible for data entry.
Act as the EPIC superuser for the ward.
Maintain all the patient boards with the appropriate consultants names.
Assist with the completion and collation of menus when required.
Any other duties as requested.

Person Specification

Qualifications

Essential

Good general education
Ability to plan & Innovative
Knowledge of infection control
Previous clinical experience
Computer skills

Desirable

Good GCSEs grades
Knowledge of Excel and Word

Specific Competencies

Essential

Ability to communicate clearly on the telephone.
Ability to follow clear instructions and feedback to senior staff
Promotes respect and dignity acknowledging the rights of others.
Previous clerical experience

Desirable

Ability to use EPIC

Person Specification

Qualifications

Essential

Good general education
Ability to plan & Innovative
Knowledge of infection control
Previous clinical experience
Computer skills

Desirable

Good GCSEs grades
Knowledge of Excel and Word

Specific Competencies

Essential

Ability to communicate clearly on the telephone.
Ability to follow clear instructions and feedback to senior staff
Promotes respect and dignity acknowledging the rights of others.
Previous clerical experience

Desirable

Ability to use EPIC

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Frimley Health NHS Foundation Trust

Address

Frimley Park Hospital

Portsmouth Road

Frimley Surrey

GU16 7UJ

Employer's website

https://www.fhft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Frimley Health NHS Foundation Trust

Address

Frimley Park Hospital

Portsmouth Road

Frimley Surrey

GU16 7UJ

Employer's website

https://www.fhft.nhs.uk/ (Opens in a new tab)