Job summary
Parkside Frimley is a dedicated private unit situated within the highly achieving Frimley Health NHS Foundation Trust. It comprises of 37 Inpatient rooms, an Outpatients Department, and a Pre-op Assessment Department. Diagnostic X-Ray and Physiotherapy services are available on site.
Hours of Vacancy
4 hours per week
The shift will be working as follows:
Sunday 08.00 - 12.00 every week
You will be required to sit a short English and Maths Test as part of the interview process.
Main duties of the job
We are looking for an enthusiastic and reliable individual to join our Porter team with excellent customer service:
- Deliver a high standard of service to all patients within the unit ensuring that all patients and visitors are treated in a polite and considerate manner and receive prompt assistance when required.
- Be an ambassador for the Parkside Suite.
A positive attitude to private healthcare and a commitment to exceeding visitor's expectations is essential.
About us
Frimley Health NHS Foundation Trust provides NHS hospital services for around 900,000 people across Berkshire, Hampshire, Surrey and south Buckinghamshire.
As well as delivering excellent general hospital services to local people, we provide specialist heart attack, vascular, stroke, spinal, cystic fibrosis and plastic surgery services across a much wider area.
We have three main hospitals - Frimley Park in Frimley near Camberley, Heatherwood in Ascot and Wexham Park near Slough.
Our three core values, and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other, Committed to Excellence, Working Together and Facing the Future.
We are also proud to host the Defence Medical Group South East at Frimley Park with military surgical, medical, and nursing personnel working alongside the hospital's NHS staff providing care to patients in all specialties.
Job description
Job responsibilities
KEY TASKS & RESPONSIBILITIESCarry out all the necessary porter and messenger services in thedepartment.Deliver a high standard of service to all patients within the unit ensuringthat all patients and visitors are treated in a polite and considerate mannerand receive prompt assistance when required.Be an ambassador for the Parkside Suite.Work flexibly to meet the needs of a changing workload and service.Maintain high standards of professionalism, maintaining confidentiality,treating patients, visitors and staff in a polite and considerate manner.Ensure Trust and CQC standards are adhered to.Ensure telephones are answered efficiently and courteously and that written and or verbal messages are conveyed quickly, clearly and accurately.Transport patients by means of bed, wheelchair or trolley, ensuring thatthe transportation is carried out in a safe and courteous manner.Escort/transport patients to/from the hospital car park if required.Check that all modes of patient / equipment transport are safe and in goodworking order, place defect order for any maintenance that is required toyour supervisor or departmental Manager.Transport equipment and furniture throughout the hospital and outlyingbuildings.Collect and deliver Pathology specimens and reports, these are to becarried out following the strict guidelines laid down within the department.Collect blood from blood bank and deliver to ward departments followingthe strict guidelines laid down by the Trust.Collect and deliver X-rays.Carry out furniture and office moves as directed following Health & Safetyregulations on manual handling.Maintain a supply of medical gases and properly check and exchangecylinders on site in accordance with the trust and departmentalprocedures.Assist with the provision of clean linen to the ward.Collect any items for disposal / condemned and transfer to correctdisposal area, including items for recycling.Deliver and collect meal trucks to and from wards and departments, as perthe departmental policy.Attend all Crash, Trauma and MET calls, ensuring that Crash Trolley,medical gases and any other emergency equipment required is at location.Attend all Fire calls including Pre alarms, completing reports as required.Assist with cleaning of public ward areas when necessary.Undertake cleaning of hospital equipment as required.Assist with receiving, delivering and sorting of mail as required.Assist with security for the unit ensuring that windows are closed at theend of the day.
Job description
Job responsibilities
KEY TASKS & RESPONSIBILITIESCarry out all the necessary porter and messenger services in thedepartment.Deliver a high standard of service to all patients within the unit ensuringthat all patients and visitors are treated in a polite and considerate mannerand receive prompt assistance when required.Be an ambassador for the Parkside Suite.Work flexibly to meet the needs of a changing workload and service.Maintain high standards of professionalism, maintaining confidentiality,treating patients, visitors and staff in a polite and considerate manner.Ensure Trust and CQC standards are adhered to.Ensure telephones are answered efficiently and courteously and that written and or verbal messages are conveyed quickly, clearly and accurately.Transport patients by means of bed, wheelchair or trolley, ensuring thatthe transportation is carried out in a safe and courteous manner.Escort/transport patients to/from the hospital car park if required.Check that all modes of patient / equipment transport are safe and in goodworking order, place defect order for any maintenance that is required toyour supervisor or departmental Manager.Transport equipment and furniture throughout the hospital and outlyingbuildings.Collect and deliver Pathology specimens and reports, these are to becarried out following the strict guidelines laid down within the department.Collect blood from blood bank and deliver to ward departments followingthe strict guidelines laid down by the Trust.Collect and deliver X-rays.Carry out furniture and office moves as directed following Health & Safetyregulations on manual handling.Maintain a supply of medical gases and properly check and exchangecylinders on site in accordance with the trust and departmentalprocedures.Assist with the provision of clean linen to the ward.Collect any items for disposal / condemned and transfer to correctdisposal area, including items for recycling.Deliver and collect meal trucks to and from wards and departments, as perthe departmental policy.Attend all Crash, Trauma and MET calls, ensuring that Crash Trolley,medical gases and any other emergency equipment required is at location.Attend all Fire calls including Pre alarms, completing reports as required.Assist with cleaning of public ward areas when necessary.Undertake cleaning of hospital equipment as required.Assist with receiving, delivering and sorting of mail as required.Assist with security for the unit ensuring that windows are closed at theend of the day.
Person Specification
QUALIFICATIONS
Essential
Desirable
- Conflict resolution course
SPECIFIC
Essential
- Ability to work autonomously as well as in a team
- Excellent communication skills with the ability to communicate with both internal and external customers
PROFESSIONAL/
Essential
- Customer/patient focused roles
- Porter experience
Desirable
- Healthcare experience
- Hospitality experience
- Private Patient experience
Person Specification
QUALIFICATIONS
Essential
Desirable
- Conflict resolution course
SPECIFIC
Essential
- Ability to work autonomously as well as in a team
- Excellent communication skills with the ability to communicate with both internal and external customers
PROFESSIONAL/
Essential
- Customer/patient focused roles
- Porter experience
Desirable
- Healthcare experience
- Hospitality experience
- Private Patient experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
