Sussex Community NHS Foundation Trust

Health Records Clerk / Receptionist

The closing date is 27 April 2026

Job summary

Do you want to make a difference?

If you are well organised, able to prioritise and work on your own initiative without direct supervision, but also enjoys working as part of a team to provide excellent patient care, then we look forward to hearing from you.

This position offers a wide variety of administration duties and the opportunity to extend your knowledge of the administration side of the Chailey Clinical Services. You will need to be competent in using information technology. full training will be provided.

This position is 22.5 hours, 5 days a week - ideally we would like someone 09:30-14:00

Previous reception/administration experience would be an advantage.

The successful applicant will also be required to cover lunch and annual leave or, absence of the reception team at Chailey alongside managing the Subject Access Requests.

Interviews will be held at Chailey Clinical Services.

Please note: Due to recent changes in UK immigration and visa rules, this role may not be eligible for Skilled Worker visa sponsorship. Applicants who do not currently have the right to work in the UK may not be considered. Candidates requiring sponsorship should review the eligibility criteria on the gov.uk website before applying to assess their eligibility for a Certificate of Sponsorship for this role.

Skilled Worker visa: going rates for eligible occupation codes - GOV.UK

Health and Care Worker visa: If you'll need to meet different salary requirements - GOV.UK

Main duties of the job

Organise, plan and prioritise workload. Manage the process for Subject Access Requests and Archiving. Ordering Stationary products to ensure supplies are kept fully stocked for all the teams at Chailey. Patient records to be maintained accurately and stored in accordance with the data protection act.Process the invoice and purchase orders for the stationary. Cover Reception as and when required

About us

We are the main provider of NHS community services across East and West Sussex, with 6,000 staff serving 1.3 million people. We deliver essential care to adults and children, helping them manage their health, avoid hospital admissions, and reduce hospital stays.

Our Trust vision is to provide excellent care at the heart of the community. We offer opportunities across medical, clinical, support, and corporate services.

Why work for us?o Positive 2024 NHS Staff Survey results, highlighting compassionate leadership and wellbeingo Varied environments: community hospitals, patients' homes, and bases across Sussexo Flexible working options: part-time, flexi-time, annualised hours, and flexi-retiremento Excellent training, development, and research opportunitieso Accredited Living Wage Employer, we ensure fair pay for all our staffo Cost-effective workplace nurseries in Crawley, Hove, and Brightono Active EMBRACE, Disability & Wellbeing, LGBTQIA+, and Religion & Belief networkso Level 3 Disability Confident Leader and Veteran Aware Trust

Our values--Compassionate Care, Working Together, Achieving Ambitions, Delivering Excellence--guide everything we do.

We embrace diversity and encourage applications from all backgrounds, particularly from ethnically diverse, disabled, and LGBTQIA+ individuals. We aim to create an inclusive environment and support reasonable adjustments during recruitment.

This post may close early if sufficient applications are received.

Details

Date posted

17 April 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year per annum / pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

150-DJ2534-PC-A

Job locations

Chailey Clinical Services

beggers wood road

Chailey

BN8 4JN


Job description

Job responsibilities

To be the first point of contact for Subject Access requests and reception when covering.

See attached Job Description and Person Specification

Job description

Job responsibilities

To be the first point of contact for Subject Access requests and reception when covering.

See attached Job Description and Person Specification

Person Specification

Skills & Knowledge

Essential

  • Ability to prioritise workload
  • Good numeracy and literacy skills
  • To be able to coordinate tasks and assess for priority To meet deadlines

Desirable

  • Ability to handle conflict
  • Previous Record keeping experience

Qualifications

Essential

  • Evidence of a range of administration competencies

Desirable

  • Able to Use SystmOne or used other patient information service

Experience

Essential

  • Experience of a front of house position dealing with the general public
  • Ability to prioritise workload and experience of working to deadlines
  • Handling personally or commercially sensitive information

Desirable

  • Dealing with sensitive & confidential situations
  • NHS experience
  • Stock control, ordering supplies and processing receipts

Other Requirement

Essential

  • Awareness of Data Protection and confidentiality
  • Willingness to be adaptable, willing and flexible with working hours should delivery of service require this on occasions
Person Specification

Skills & Knowledge

Essential

  • Ability to prioritise workload
  • Good numeracy and literacy skills
  • To be able to coordinate tasks and assess for priority To meet deadlines

Desirable

  • Ability to handle conflict
  • Previous Record keeping experience

Qualifications

Essential

  • Evidence of a range of administration competencies

Desirable

  • Able to Use SystmOne or used other patient information service

Experience

Essential

  • Experience of a front of house position dealing with the general public
  • Ability to prioritise workload and experience of working to deadlines
  • Handling personally or commercially sensitive information

Desirable

  • Dealing with sensitive & confidential situations
  • NHS experience
  • Stock control, ordering supplies and processing receipts

Other Requirement

Essential

  • Awareness of Data Protection and confidentiality
  • Willingness to be adaptable, willing and flexible with working hours should delivery of service require this on occasions

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Sussex Community NHS Foundation Trust

Address

Chailey Clinical Services

beggers wood road

Chailey

BN8 4JN


Employer's website

https://www.sussexcommunity.nhs.uk/work-with-us/ (Opens in a new tab)

Employer details

Employer name

Sussex Community NHS Foundation Trust

Address

Chailey Clinical Services

beggers wood road

Chailey

BN8 4JN


Employer's website

https://www.sussexcommunity.nhs.uk/work-with-us/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Operational Team Lead

Lauren Bowles

lauren.bowles@nhs.net

01825722112

Details

Date posted

17 April 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year per annum / pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

150-DJ2534-PC-A

Job locations

Chailey Clinical Services

beggers wood road

Chailey

BN8 4JN


Supporting documents

Privacy notice

Sussex Community NHS Foundation Trust's privacy notice (opens in a new tab)