Job summary
An exciting has arisen to join the Motor Neurone Specialist Practitioner service as a support worker to contribute to the provision of a comprehensive clinical service to clients referred with Motor Neurone Disease in the community.
The post holder will be required to implement supervised clinical tasks as directed by the Specialist Practitioner in a range of community settings as well as carry out administrative tasks to support patient care, clinical governance and clinical processes. You will be required to work closely with clients and their families so communication and compassion are important requirements for this role.
The post holder will be required to comply with the standards and priorities set by the Specialist Practitioner for Motor Neurone Disease.
Please note: Due to recent changes in UK immigration and visa rules, this role may not be eligible for Skilled Worker visa sponsorship. Applicants who do not currently have the right to work in the UK may not be considered. Candidates requiring sponsorship should review the eligibility criteria on the gov.uk website before applying to assess their eligibility for a Certificate of Sponsorship for this role.
Skilled Worker visa: going rates for eligible occupation codes - GOV.UK
Health and Care Worker visa: If you'll need to meet different salary requirements - GOV.UK
Main duties of the job
To be responsible for own clinical administration as well as clerical administration related to the caseload according to Departmental and Trust policies relating to the format and security of patient records and as agreed with the Specialist Practitioner for Motor Neurone Disease.
To be responsible for the care of equipment and resources; to monitor equipment and resource needs and to suggest requests for new items when necessary through line managers.
To follow relevant departmental guidelines in communicating concerns to qualified staff and in incident reporting.
About us
We are the main provider of NHS community services across East and West Sussex, with 6,000 staff serving 1.3 million people. We deliver essential care to adults and children, helping them manage their health, avoid hospital admissions, and reduce hospital stays.
Our Trust vision is to provide excellent care at the heart of the community. We offer opportunities across medical, clinical, support, and corporate services.
Why work for us?o Positive 2024 NHS Staff Survey results, highlighting compassionate leadership and wellbeingo Varied environments: community hospitals, patients' homes, and bases across Sussexo Flexible working options: part-time, flexi-time, annualised hours, and flexi-retiremento Excellent training, development, and research opportunitieso Accredited Living Wage Employer, we ensure fair pay for all our staffo Cost-effective workplace nurseries in Crawley, Hove, and Brightono Active EMBRACE, Disability & Wellbeing, LGBTQIA+, and Religion & Belief networkso Level 3 Disability Confident Leader and Veteran Aware Trust
Our values--Compassionate Care, Working Together, Achieving Ambitions, Delivering Excellence--guide everything we do.
We embrace diversity and encourage applications from all backgrounds, particularly from ethnically diverse, disabled, and LGBTQIA+ individuals. We aim to create an inclusive environment and support reasonable adjustments during recruitment.
This post may close early if sufficient applications are received.
Job description
Job responsibilities
Clerical administration related to the caseload according to Departmental and Trust policies relating to the format and security of patient records and as agreed with the supervising Specialist Practitioner for Motor Neurone Disease.
To monitor equipment and resources needed within clinical area, and to suggest requests for new items when necessary through line managers.
As directed by the Specialist Practitioner for Motor Neurone Disease, contribute to the implementation and delivery of telephone triage, telephone reviews and advanced booking of patients thereby releasing clinical time.
To Motor Neurone Disease Multidisciplinary meeting management through planning, documenting of minutes and circulation as directed by the Specialist Practitioner.
To assist in the preparation and delivery of training and to participate in evaluation of the effectiveness of the training given.
To assist the Specialist Practitioner for Motor Neurone Disease in informing and supporting patients, relatives, carers and significant others presenting information clearly in order to reduce the impact of symptoms of Motor Neurone Disease in everyday life.
To participate in monitoring of clinical outcomes and effectiveness and to implement audit activity in line with service and professional clinical governance requirements in liaison with the Specialist Practitioner and MDTs.
To provide appropriate and timely client related correspondence according to Trust, professional and service requirements including the requirements of other relevant and involved agencies.
To carry out assigned tasks to support the Specialist Practitioner as required such as providing accurate and timely information regarding caseload pressures, collating outcome measures, operating databases and other clinical administrative tasks.
Job description
Job responsibilities
Clerical administration related to the caseload according to Departmental and Trust policies relating to the format and security of patient records and as agreed with the supervising Specialist Practitioner for Motor Neurone Disease.
To monitor equipment and resources needed within clinical area, and to suggest requests for new items when necessary through line managers.
As directed by the Specialist Practitioner for Motor Neurone Disease, contribute to the implementation and delivery of telephone triage, telephone reviews and advanced booking of patients thereby releasing clinical time.
To Motor Neurone Disease Multidisciplinary meeting management through planning, documenting of minutes and circulation as directed by the Specialist Practitioner.
To assist in the preparation and delivery of training and to participate in evaluation of the effectiveness of the training given.
To assist the Specialist Practitioner for Motor Neurone Disease in informing and supporting patients, relatives, carers and significant others presenting information clearly in order to reduce the impact of symptoms of Motor Neurone Disease in everyday life.
To participate in monitoring of clinical outcomes and effectiveness and to implement audit activity in line with service and professional clinical governance requirements in liaison with the Specialist Practitioner and MDTs.
To provide appropriate and timely client related correspondence according to Trust, professional and service requirements including the requirements of other relevant and involved agencies.
To carry out assigned tasks to support the Specialist Practitioner as required such as providing accurate and timely information regarding caseload pressures, collating outcome measures, operating databases and other clinical administrative tasks.
Person Specification
Qualifications
Essential
- NVQ Level 3 (or equivalent) in relevant subject
- Good standard of secondary education
- IT Qualification (e.g. ECDL)
Desirable
- OCR/RSA Secretarial Qualification (or equivalent)
Other
Essential
- Ability to travel to alternative locations
Experience
Essential
- Experience of secretarial or administrative work/activity
- Previous work/voluntary/clinical placement work in a health care environment
- Ability to work effectively in a team
- Ability to communicate clearly and concisely both verbally and in writing, including observation, empathy, listening skills and the ability to follow instructions from senior staff
- Ability to work independently with developing organisational, problem solving, negotiation and planning skills
- Developing ability to reflect on own practice, knowledge and skills
- Excellent interpersonal skills including ability to empathise
- Ability to use Microsoft Office products- Excel, Outlook, Access, Teams
- To communicate at all levels by telephone and face to face
- To respond to telephone enquiries and to take accurate messages
- To follow instructions and procedures and work to tight deadlines under pressure with conflicting demands
- Ability to plan and prioritise own workload
- To understand work related boundaries and the ability to refer matters of importance to senior colleague
- Multi-disciplinary working or experience in health and social care setting
Desirable
- Experience working with people with communication difficulties
- Basic knowledge and understand of acquire neurological disorders
Person Specification
Qualifications
Essential
- NVQ Level 3 (or equivalent) in relevant subject
- Good standard of secondary education
- IT Qualification (e.g. ECDL)
Desirable
- OCR/RSA Secretarial Qualification (or equivalent)
Other
Essential
- Ability to travel to alternative locations
Experience
Essential
- Experience of secretarial or administrative work/activity
- Previous work/voluntary/clinical placement work in a health care environment
- Ability to work effectively in a team
- Ability to communicate clearly and concisely both verbally and in writing, including observation, empathy, listening skills and the ability to follow instructions from senior staff
- Ability to work independently with developing organisational, problem solving, negotiation and planning skills
- Developing ability to reflect on own practice, knowledge and skills
- Excellent interpersonal skills including ability to empathise
- Ability to use Microsoft Office products- Excel, Outlook, Access, Teams
- To communicate at all levels by telephone and face to face
- To respond to telephone enquiries and to take accurate messages
- To follow instructions and procedures and work to tight deadlines under pressure with conflicting demands
- Ability to plan and prioritise own workload
- To understand work related boundaries and the ability to refer matters of importance to senior colleague
- Multi-disciplinary working or experience in health and social care setting
Desirable
- Experience working with people with communication difficulties
- Basic knowledge and understand of acquire neurological disorders
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
