Sussex Community NHS Foundation Trust

Co-ordinator - Community Therapy Team

The closing date is 12 October 2025

Job summary

An exciting opportunity has a risen for a Band 4 Coordinator to join our team

The post holder should be a creative and clear thinker, with administrative experience and with excellent skills with technology to help manage our Community therapy team referrals.

Your role would involve :

Processing community therapy team referrals

Phone call with patients, staff, health care professionals

Working collaboratively as part of a multidisciplinary team

Through close liaison with the Team lead, to manage the team waiting lists, allocating visits contacting patients, booking appointments

Previous applicants need not apply

Please note: Due to recent changes in UK immigration and visa rules, this role is unlikely to be eligible for Skilled Worker visa sponsorship. Applicants who do not currently have the right to work in the UK may not be considered. Candidates requiring sponsorship should review the eligibility criteria on thegov.uk website before applying to assess their eligibility for a Certificate of Sponsorship for this role.

Skilled Worker visa: going rates for eligible occupation codes - GOV.UK

Health and Care Worker visa: If you'll need to meet different salary requirements - GOV.UK

Main duties of the job

To ensure that an accurate and up-to-date patient record is maintained by updating our clinical system as necessary. Training will be provided.

Using a shared email inbox to improve communication.

About us

We are the main provider of NHS community services across East and West Sussex, with 6,000 staff serving 1.3 million people. We deliver essential care to adults and children, helping them manage their health, avoid hospital admissions, and reduce hospital stays.

Our Trust vision is to provide excellent care at the heart of the community. We offer opportunities across medical, clinical, support, and corporate services.

Why work for us?o Positive 2024 NHS Staff Survey results, highlighting compassionate leadership and wellbeingo Varied environments: community hospitals, patients' homes, and bases across Sussexo Flexible working options: part-time, flexi-time, annualised hours, and flexi-retiremento Excellent training, development, and research opportunitieso Accredited Living Wage Employer, we ensure fair pay for all our staffo Cost-effective workplace nurseries in Crawley, Hove, and Brightono Active EMBRACE, Disability & Wellbeing, LGBTQIA+, and Religion & Belief networkso Level 3 Disability Confident Leader and Veteran Aware Trust

Our values--Compassionate Care, Working Together, Achieving Ambitions, Delivering Excellence--guide everything we do.

We embrace diversity and encourage applications from all backgrounds, particularly from ethnically diverse, disabled, and LGBTQIA+ individuals. We aim to create an inclusive environment and support reasonable adjustments during recruitment.

This post may close early if sufficient applications are received.

Details

Date posted

02 October 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year per annum / pro rata

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

150-MT1989-CC-A

Job locations

Horsham, Crawley and Mid Sussex

Horsham, Crawley and Mid Sussex

RH12 2DR


Job description

Job responsibilities

To process incoming referrals to the community therapy team, makeappointments for patients , communicating with members of the multidisciplinary team

Please see job description and person specification for further details

Job description

Job responsibilities

To process incoming referrals to the community therapy team, makeappointments for patients , communicating with members of the multidisciplinary team

Please see job description and person specification for further details

Person Specification

Qualifications

Essential

  • GCSE passes at Grade C or above or equivalent experience
  • NVQ level 3 or equivalent (health and social care or business administration) or be willing to undertake
  • IT/Administration Qualification

Experience

Essential

  • Evidence of consistent pattern of learning from education, training and experience

Desirable

  • Experience of working in a health or social care setting
  • Previous experience in an administrative role
  • Experience of working within multi-disciplinary teams
  • Experience of working with vulnerable people
  • Considerable experience working with the public

Skills

Essential

  • Able to maintain confidentiality and deal with sensitive information
  • Able to use recognised IT packages e.g. Microsoft Office including Excel
  • Able to undertake statistical and data analysis
  • Able to meet conflicting deadlines, prioritise effectively and manage own workload
  • Able to use time effectively and prioritise work through good organisational skills
  • Able to undertake duties with a degree of autonomy and accountability
  • Able to work effectively as individual but also as part of larger team

Desirable

  • Some knowledge of medical terminology
  • Up to date knowledge of social care & health systems, processes and pathways
  • Able to use of IT systems and keyboard skills including accurate data recording skills

Other Requirements

Desirable

  • Flexible working
Person Specification

Qualifications

Essential

  • GCSE passes at Grade C or above or equivalent experience
  • NVQ level 3 or equivalent (health and social care or business administration) or be willing to undertake
  • IT/Administration Qualification

Experience

Essential

  • Evidence of consistent pattern of learning from education, training and experience

Desirable

  • Experience of working in a health or social care setting
  • Previous experience in an administrative role
  • Experience of working within multi-disciplinary teams
  • Experience of working with vulnerable people
  • Considerable experience working with the public

Skills

Essential

  • Able to maintain confidentiality and deal with sensitive information
  • Able to use recognised IT packages e.g. Microsoft Office including Excel
  • Able to undertake statistical and data analysis
  • Able to meet conflicting deadlines, prioritise effectively and manage own workload
  • Able to use time effectively and prioritise work through good organisational skills
  • Able to undertake duties with a degree of autonomy and accountability
  • Able to work effectively as individual but also as part of larger team

Desirable

  • Some knowledge of medical terminology
  • Up to date knowledge of social care & health systems, processes and pathways
  • Able to use of IT systems and keyboard skills including accurate data recording skills

Other Requirements

Desirable

  • Flexible working

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Sussex Community NHS Foundation Trust

Address

Horsham, Crawley and Mid Sussex

Horsham, Crawley and Mid Sussex

RH12 2DR


Employer's website

https://www.sussexcommunity.nhs.uk/work-with-us/ (Opens in a new tab)

Employer details

Employer name

Sussex Community NHS Foundation Trust

Address

Horsham, Crawley and Mid Sussex

Horsham, Crawley and Mid Sussex

RH12 2DR


Employer's website

https://www.sussexcommunity.nhs.uk/work-with-us/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Clinical Lead Physio Community Therapy Team North

Jasmine Powell

jasmine.powell@nhs.net

07483992026

Details

Date posted

02 October 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year per annum / pro rata

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

150-MT1989-CC-A

Job locations

Horsham, Crawley and Mid Sussex

Horsham, Crawley and Mid Sussex

RH12 2DR


Supporting documents

Privacy notice

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