Team Administrator - Podiatry Service

Job summary

Would you like to join our supportive, hardworking and caring, Brighton and Hove Podiatry team.

We will provide you with 1:1 training to ensure that you are both confident and competent with all required of you.

You will have peer support and 1:1s with admin team meetings where your thoughts and input will be heard and valued.

The Brighton and Hove Podiatry team is looking for an experienced and motivated administrator to provide admin support at Brighton General Hospital. It is a permanent, 22.5 hour a week role and your working days would be weekdays only. Free onsite car parking is available.

Podiatry use SystmOne for booking appointments, checking waiting lists, entering referrals, and caseload management. Previous experience would be ideal, but not imperative as full training will be given on-site.

The role is very much patient facing with daily interaction both face to face and on the telephone, experience of dealing with the public on a professional level is ideal.

Podiatry prides itself on providing the best care it can to patients, providing enhanced care to those who are at moderate or high risk for developing complications as well as those with active ulceration.

Admin are a hugely important part of our service and along with our diligent, professional and hardworking clinicians are a very much valued part of our team.

Main duties of the job

Main duties of the job

1.) Receive callers and visitors to the service. Responds to queries and requests for information within set procedural guidelines.

2.) Regularly checks on the tidiness and cleanliness of the office environment and takes action to ensure any problems are resolved.

3.) Reports any building or equipment maintenance problems to the Trust's Estates Helpline.

4.) Formats letters, reports and presentations to a high standard of accuracy and visual attractiveness.

5.) Carries out or organises photocopying.

6.) Ensures incoming or outgoing post is processed promptly.

7.) Places orders for stationary and other office supplies. Ensures requisitions and invoices are checked and approved by an appropriate manager.

8.) Manages referrals into the service and books patient appointments

9.) Monitors waiting lists and ensures patients are booked follow up appointments

10.) Attends team meetings and takes minutes.

About us

We are the main provider of NHS community services across East and West Sussex, with 6,000 staff serving 1.3 million people. We deliver essential care to adults and children, helping them manage their health, avoid hospital admissions, and reduce hospital stays.

Our Trust vision is to provide excellent care at the heart of the community. We offer opportunities across medical, clinical, support, and corporate services.

Why work for us?o Positive 2023 NHS Staff Survey results, highlighting compassionate leadership and wellbeingo Varied environments: community hospitals, patients' homes, and bases across Sussexo Flexible working options: part-time, flexi-time, annualised hours, and flexi-retiremento Excellent training, development, and research opportunitieso Cost-effective workplace nurseries in Crawley, Hove, and Brightono Active EMBRACE, Disability & Wellbeing, LGBTQIA+, and Religion & Belief networkso Level 3 Disability Confident Leader and Veteran Aware Trusto Beautiful Sussex location near the South Downs and coast

Our values--Compassionate Care, Working Together, Achieving Ambitions, Delivering Excellence--guide everything we do.

We embrace diversity and encourage applications from all backgrounds, particularly from ethnically diverse, disabled, and LGBTQIA+ individuals. We aim to create an inclusive environment and support reasonable adjustments during recruitment.

This post may close early if sufficient applications are received.