Sussex Community NHS Foundation Trust

RES Team Administrator

The closing date is 14 September 2025

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Job summary

Exciting Opportunity: Dynamic Administrator for Rehabilitation Engineering Service (RES)

Are you an enthusiastic and adaptable administrator looking for a role that's anything but routine? Join our vibrant team at Chailey Clinical Services and play a pivotal part in supporting the innovative Rehabilitation Engineering Service (RES), ensuring everything runs smoothly and efficiently every day.

The exact structure of the role(s) will depend on the skills, preferences, and availability of the successful applicant(s). Please clearly state in your application the working hours and employment arrangement you are interested in.

Possible Working Options:

  • Full-TimePrimarily office-based at the start, with the potential for some remote working as you become established in the role and team. Start times can be flexible, and working days can vary in length (e.g. three longer days and two shorter days).
  • Job ShareTwo candidates sharing the full responsibilities of the role. This would require a high level of collaboration, communication, and organisation. Ideal for highly motivated individuals who work well as part of a close partnership.
  • Job SplitTwo part-time candidates with divided responsibilities. For example, one may focus on administrative, office-based, or secretarial tasks, while the other may handle financial duties

Potential interview date: 25th September 2025

Main duties of the job

This is more than just an admin job. You'll be the friendly first point of contact for the RES, juggling diverse tasks, working independently and as part of a collaborative team. If you thrive on variety, enjoy problem-solving, and have a knack for keeping things organised, this role offers a fulfilling challenge with plenty of opportunities to grow.

**"Please note: This role is unlikely to be eligible for Skilled Worker visa sponsorship. Applicants who do not currently have the right to work in the UK may not be considered.

Candidates requiring sponsorship should review the eligibility criteria on the gov.uk website to assess their likelihood of obtaining a Certificate of Sponsorship for this role."**

About us

We are the main provider of NHS community services across East and West Sussex, with 6,000 staff serving 1.3 million people. We deliver essential care to adults and children, helping them manage their health, avoid hospital admissions, and reduce hospital stays.

Our Trust vision is to provide excellent care at the heart of the community. We offer opportunities across medical, clinical, support, and corporate services.

Why work for us?o Positive 2023 NHS Staff Survey results, highlighting compassionate leadership and wellbeingo Varied environments: community hospitals, patients' homes, and bases across Sussexo Flexible working options: part-time, flexi-time, annualised hours, and flexi-retiremento Excellent training, development, and research opportunitieso Cost-effective workplace nurseries in Crawley, Hove, and Brightono Active EMBRACE, Disability & Wellbeing, LGBTQIA+, and Religion & Belief networkso Level 3 Disability Confident Leader and Veteran Aware Trusto Beautiful Sussex location near the South Downs and coast

Our values--Compassionate Care, Working Together, Achieving Ambitions, Delivering Excellence--guide everything we do.

We embrace diversity and encourage applications from all backgrounds, particularly from ethnically diverse, disabled, and LGBTQIA+ individuals. We aim to create an inclusive environment and support reasonable adjustments during recruitment.

This post may close early if sufficient applications are received.

Details

Date posted

05 September 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum

Contract

Permanent

Working pattern

Full-time, Part-time, Job share, Flexible working

Reference number

150-MM2062-PC

Job locations

Chailey Clinical Services

Beggars Wood Road

North Chailey

BN8 4JN


Job description

Job responsibilities

What You'll Be Doing:

  • Managing all communications for the RES, acting as the go-to person for colleagues, external agencies, and service users.
  • Taking ownership of database updates, order processing, and invoice approvals.
  • Providing crucial administrative support, including accurate minute-taking and managing workloads efficiently.
  • Handling queries with empathy and professionalism, even in tricky situations.
  • Keeping the office running smoothly with tasks like phone and email management, filing, and stationery restock.
  • Supporting the senior team and occasionally covering reception duties for a short time each week.

What Were Looking For:

  • Confident with Microsoft Office and database systems, with a willingness to learn new systems.
  • Excellent verbal and written communication skills.
  • A strong sense of confidentiality and information governance.
  • Ability to prioritise and manage your time effectively in a busy environment.
  • Problem-solving mindset and a team player who knows when to ask for support.

Job description

Job responsibilities

What You'll Be Doing:

  • Managing all communications for the RES, acting as the go-to person for colleagues, external agencies, and service users.
  • Taking ownership of database updates, order processing, and invoice approvals.
  • Providing crucial administrative support, including accurate minute-taking and managing workloads efficiently.
  • Handling queries with empathy and professionalism, even in tricky situations.
  • Keeping the office running smoothly with tasks like phone and email management, filing, and stationery restock.
  • Supporting the senior team and occasionally covering reception duties for a short time each week.

What Were Looking For:

  • Confident with Microsoft Office and database systems, with a willingness to learn new systems.
  • Excellent verbal and written communication skills.
  • A strong sense of confidentiality and information governance.
  • Ability to prioritise and manage your time effectively in a busy environment.
  • Problem-solving mindset and a team player who knows when to ask for support.

Person Specification

Qualifications and/or professional registration

Essential

  • NVQ Level 3 or equivalent qualification in business administration.
  • Applicants with a lower level qualification who have equivalent experience will be considered.
  • School leaving qualification (GCSE or equivalent) in maths and English language or able to demonstrate equivalent competence.

Experience

Essential

  • Experience of using a PC and Microsoft Windows packages
  • Experience of accurate data inputting and using databases
  • Experience working as an administrator or secretary

Desirable

  • Experience working within the NHS
  • Some experience of financial processes, raising orders & approving invoices
  • Experience of working in a health care setting

Skills and Knowledge

Essential

  • Ability to work effectively in a team
  • Good written and verbal communication skills.
  • Able to write clear meeting minutes

Desirable

  • Knowledge of patient administration systems

Other

Essential

  • Time management, ability to prioritise and deal with unpredictable work pattern
  • Ability to adapt to changing service needs and to take on new tasks

Desirable

  • Of complying with patient confidentiality (or similar) and data protection requirements
Person Specification

Qualifications and/or professional registration

Essential

  • NVQ Level 3 or equivalent qualification in business administration.
  • Applicants with a lower level qualification who have equivalent experience will be considered.
  • School leaving qualification (GCSE or equivalent) in maths and English language or able to demonstrate equivalent competence.

Experience

Essential

  • Experience of using a PC and Microsoft Windows packages
  • Experience of accurate data inputting and using databases
  • Experience working as an administrator or secretary

Desirable

  • Experience working within the NHS
  • Some experience of financial processes, raising orders & approving invoices
  • Experience of working in a health care setting

Skills and Knowledge

Essential

  • Ability to work effectively in a team
  • Good written and verbal communication skills.
  • Able to write clear meeting minutes

Desirable

  • Knowledge of patient administration systems

Other

Essential

  • Time management, ability to prioritise and deal with unpredictable work pattern
  • Ability to adapt to changing service needs and to take on new tasks

Desirable

  • Of complying with patient confidentiality (or similar) and data protection requirements

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Sussex Community NHS Foundation Trust

Address

Chailey Clinical Services

Beggars Wood Road

North Chailey

BN8 4JN


Employer's website

https://www.sussexcommunity.nhs.uk/work-with-us/ (Opens in a new tab)

Employer details

Employer name

Sussex Community NHS Foundation Trust

Address

Chailey Clinical Services

Beggars Wood Road

North Chailey

BN8 4JN


Employer's website

https://www.sussexcommunity.nhs.uk/work-with-us/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

PA to Head of RES/Senior Administrator

Tracey Zysemil

tracey.zysemil1@nhs.net

01825724705

Details

Date posted

05 September 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum

Contract

Permanent

Working pattern

Full-time, Part-time, Job share, Flexible working

Reference number

150-MM2062-PC

Job locations

Chailey Clinical Services

Beggars Wood Road

North Chailey

BN8 4JN


Supporting documents

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