Job summary
We are looking for experienced administrators to join our friendly multi-disciplinary team at Caravelle ward, Crawley hospital, West Sussex.
We have a position for 30 hours per week. This will be 4 days from 8am to 4pm.
Please note: Due to recent changes in UK immigration and visa rules, this role may not be eligible for Skilled Worker visa sponsorship. Applicants who do not currently have the right to work in the UK may not be considered. Candidates requiring sponsorship should review the eligibility criteria on the gov.uk website before applying to assess their eligibility for a Certificate of Sponsorship for this role.
Skilled Worker visa: going rates for eligible occupation codes - GOV.UK
Health and Care Worker visa: If you'll need to meet different salary requirements - GOV.UK
Main duties of the job
a) To provide a full range of administrative duties that supports the Ward Manager/ Matron in the care delivery within the intermediate care units
b) To possess a comprehensive understanding of service objectives and support the team in carrying out their clerical duties effectively
c) To use effective administrative and personal skills to a group of intermediate care units ensuring that administrative systems and process are in place
About us
We are the main provider of NHS community services across East and West Sussex, with 6,000 staff serving 1.3 million people. We deliver essential care to adults and children, helping them manage their health, avoid hospital admissions, and reduce hospital stays.
Our Trust vision is to provide excellent care at the heart of the community. We offer opportunities across medical, clinical, support, and corporate services.
Why work for us?o Positive 2023 NHS Staff Survey results, highlighting compassionate leadership and wellbeingo Varied environments: community hospitals, patients' homes, and bases across Sussexo Flexible working options: part-time, flexi-time, annualised hours, and flexi-retiremento Excellent training, development, and research opportunitieso Cost-effective workplace nurseries in Crawley, Hove, and Brightono Active EMBRACE, Disability & Wellbeing, LGBTQIA+, and Religion & Belief networkso Level 3 Disability Confident Leader and Veteran Aware Trusto Beautiful Sussex location near the South Downs and coast
Our values--Compassionate Care, Working Together, Achieving Ambitions, Delivering Excellence--guide everything we do.
We embrace diversity and encourage applications from all backgrounds, particularly from ethnically diverse, disabled, and LGBTQIA+ individuals. We aim to create an inclusive environment and support reasonable adjustments during recruitment.
This post may close early if sufficient applications are received.
Job description
Job responsibilities
Main tasksa) To provide administration and clerical support on the units ensuring that an efficient communications systems are adhered tob) Provides solutions for routine queries/concerns about services and deciding what to refer to senior staffc) To provide essential cover for other administrative staff as requested by the ward managerd) Able to demonstrate good interpersonal skills and communication skills working effectively as part of a team within a healthcare environment with patients,visitors, relatives as well as medical, nursing and therapy staffe) Use of initiative and ability to prioritise own workf) Arrange team meetings as requested by colleagues across a designated groupof ICUsg) To be the point of contact as SystmOne champion to disseminate new functions within the system and ensure all staff are made aware of any changesh) Support the Ward Manager in the recruitment and retention of new staff and associated processes used by the Trust e.g. NHS Jobs / TRACi) Assist the Ward Manager is reviewing office / administrative proceduresj) To liaise with senior nursing staff regarding forthcoming staffing requirements for Bank and or Agency staff and to assist with booking and recording appropriate coverk) To place orders in line with set protocols, checking deliveries and ensuring they are correctl) Under the direction of the Ward manager provide support to update Healthroster as requiredm) Places orders for clinical supplies as directed by the Ward Manager or Matronn) Ensures requisitions and invoices are checked and approved by an appropriate managero) Maintains accurate computer records and information on the relevant systemsp) To participate with in-service training as identified through PDRMain responsibilitiesa) Assists the Ward Manager / Matron with any review of office oradministrative procedures by inviting and collating feedback from clinicaland administrative colleaguesb) Contributes own ideas and suggestions for service improvementsc) To assist collate and maintain various staff databases as directed by their line managerd) To assist with new staff induction, ordering uniforms and otheradministrative functions required for new staff memberse) Support senior nursing staff in the production of management information including both personal and activity reports
Job description
Job responsibilities
Main tasksa) To provide administration and clerical support on the units ensuring that an efficient communications systems are adhered tob) Provides solutions for routine queries/concerns about services and deciding what to refer to senior staffc) To provide essential cover for other administrative staff as requested by the ward managerd) Able to demonstrate good interpersonal skills and communication skills working effectively as part of a team within a healthcare environment with patients,visitors, relatives as well as medical, nursing and therapy staffe) Use of initiative and ability to prioritise own workf) Arrange team meetings as requested by colleagues across a designated groupof ICUsg) To be the point of contact as SystmOne champion to disseminate new functions within the system and ensure all staff are made aware of any changesh) Support the Ward Manager in the recruitment and retention of new staff and associated processes used by the Trust e.g. NHS Jobs / TRACi) Assist the Ward Manager is reviewing office / administrative proceduresj) To liaise with senior nursing staff regarding forthcoming staffing requirements for Bank and or Agency staff and to assist with booking and recording appropriate coverk) To place orders in line with set protocols, checking deliveries and ensuring they are correctl) Under the direction of the Ward manager provide support to update Healthroster as requiredm) Places orders for clinical supplies as directed by the Ward Manager or Matronn) Ensures requisitions and invoices are checked and approved by an appropriate managero) Maintains accurate computer records and information on the relevant systemsp) To participate with in-service training as identified through PDRMain responsibilitiesa) Assists the Ward Manager / Matron with any review of office oradministrative procedures by inviting and collating feedback from clinicaland administrative colleaguesb) Contributes own ideas and suggestions for service improvementsc) To assist collate and maintain various staff databases as directed by their line managerd) To assist with new staff induction, ordering uniforms and otheradministrative functions required for new staff memberse) Support senior nursing staff in the production of management information including both personal and activity reports
Person Specification
Qualifications and/or Professional Registration
Essential
- Good standard of general education or ability to demonstrate report writing and numeracy
- NVQ Level 3 or equivalent qualification and or experience
Experience
Essential
- Experience of a health care or customer focused environment
Desirable
- Have experience with using SystmOne electronic patient record system
- have experience with HealthRoster or other e-rostering system
Skills and Knowledge
Essential
- IT skills such as excel, word and power point
- Ability to maintain and record data accurately
- Ability to write a report and keep accurate notes
- Ability to work independently within defined parameters
- Organises own workload to achieve deadlines.
- Can contribute and work as part of a team.
- Able to effectively communicate to a range of people including patients, relatives, medical practitioners
- Understands and demonstrates an ability to maintain confidentiality
- Able to remain calm in difficult situations
- Willingness to undertake job related training
Person Specification
Qualifications and/or Professional Registration
Essential
- Good standard of general education or ability to demonstrate report writing and numeracy
- NVQ Level 3 or equivalent qualification and or experience
Experience
Essential
- Experience of a health care or customer focused environment
Desirable
- Have experience with using SystmOne electronic patient record system
- have experience with HealthRoster or other e-rostering system
Skills and Knowledge
Essential
- IT skills such as excel, word and power point
- Ability to maintain and record data accurately
- Ability to write a report and keep accurate notes
- Ability to work independently within defined parameters
- Organises own workload to achieve deadlines.
- Can contribute and work as part of a team.
- Able to effectively communicate to a range of people including patients, relatives, medical practitioners
- Understands and demonstrates an ability to maintain confidentiality
- Able to remain calm in difficult situations
- Willingness to undertake job related training
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
