Sussex Community NHS Foundation Trust

Administrator for Looked After Children

The closing date is 13 July 2025

Job summary

An exciting opportunity has arisen for an Administrator with good communication skills and excellent organisational/clerical abilities to work with the West Sussex Looked After Children team.

You will need the ability to work independently and collaboratively with team members and other administrator/s in the team. The post requires a flexible approach as it involves working with differing disciplines. The ability to work to deadlines, under pressure and without supervision is essential.

The successful candidate will be expected to liaise with a range of internal and external professional teams, book venues, order stock and manage stock control of resources, create and maintain databases and spreadsheets, and maintain an accurate filing system.

This is a part-time role for 22.5hrs per week, based in Haywards Heath but a willingness to occasionally travel to other West Sussex bases is essential

The Looked After Children team is a friendly community-based team working from 3 main bases, Worthing, Haywards Heath and Chichester.

"Please note: Due to recent changes in UK immigration and visa rules, this role is unlikely to be eligible for Skilled Worker visa sponsorship. Applicants who do not currently have the right to work in the UK may not be considered. Candidates requiring sponsorship should review the eligibility criteria on the gov.uk website before applying to assess their eligibility for a Certificate of Sponsorship for this role."

Main duties of the job

The following skills are essential to the role:

  • Experience with databases such as SystmOne
  • Knowledge of Microsoft Office programs, especially Word and Excel
  • Excellent telephone manner and communication skills
  • A robust understanding of strict confidentiality

Main duties include:

To provide a comprehensive secretarial and administrative service to the Looked After Children Health Team including communicating with the public, dealing efficiently with correspondence without reference, and regular inputting of client details onto the database.

To support the Named Nurse for Looked After children with identified tasks e.g. maintenance of staff records (annual leave, sickness, supervision), arrangement and taking minutes of meetings, monitoring key performance indicators, training compliance

To support the Looked After Children team to meet its statutory requirements for Looked After Children aged 0-18yrs

About us

We are the main provider of NHS community services across East and West Sussex, with 6,000 staff serving 1.3 million people. We deliver essential care to adults and children, helping them manage their health, avoid hospital admissions, and reduce hospital stays.

Our Trust vision is to provide excellent care at the heart of the community. We offer opportunities across medical, clinical, support, and corporate services.

Why work for us?o Positive 2023 NHS Staff Survey results, highlighting compassionate leadership and wellbeingo Varied environments: community hospitals, patients' homes, and bases across Sussexo Flexible working options: part-time, flexi-time, annualised hours, and flexi-retiremento Excellent training, development, and research opportunitieso Cost-effective workplace nurseries in Crawley, Hove, and Brightono Active EMBRACE, Disability & Wellbeing, LGBTQIA+, and Religion & Belief networkso Level 3 Disability Confident Leader and Veteran Aware Trusto Beautiful Sussex location near the South Downs and coast

Our values--Compassionate Care, Working Together, Achieving Ambitions, Delivering Excellence--guide everything we do.

We embrace diversity and encourage applications from all backgrounds, particularly from ethnically diverse, disabled, and LGBTQIA+ individuals. We aim to create an inclusive environment and support reasonable adjustments during recruitment.

This post may close early if sufficient applications are received.

Details

Date posted

09 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year Pro Rata

Contract

Permanent

Working pattern

Part-time

Reference number

150-CP1798-PC-B

Job locations

Nightingale Primary Care Centre

Butler's Green Road

Haywards Heath

RH16 4BN


Job description

Job responsibilities

To manage efficient office systems, primarily SystmOne, and provide secretarial support to the Looked After Children team / team leadTo deal in a professional, helpful and sensitive manner with clients, staff and other professionals and agencies, by telephone or face to face

To give or receive messages from staff and external agencies, which may be of a complex and sensitive nature

To use appropriate databases, for instance the CCHIS and SystmOne for person tracing, searching for client NHS numbers, to obtain information about GP registration or to find correct client details

To share and cascade relevant written information to team members as required.

To manage and maintain systems for the filing of client records, including processing of new registrations and despatch of client records (i.e. to other HCP teams, CCHIS, and archive storage)

To maintain confidentiality at all times when dealing with sensitive Trust information.

Please see attached JD and PS for further information.

Job description

Job responsibilities

To manage efficient office systems, primarily SystmOne, and provide secretarial support to the Looked After Children team / team leadTo deal in a professional, helpful and sensitive manner with clients, staff and other professionals and agencies, by telephone or face to face

To give or receive messages from staff and external agencies, which may be of a complex and sensitive nature

To use appropriate databases, for instance the CCHIS and SystmOne for person tracing, searching for client NHS numbers, to obtain information about GP registration or to find correct client details

To share and cascade relevant written information to team members as required.

To manage and maintain systems for the filing of client records, including processing of new registrations and despatch of client records (i.e. to other HCP teams, CCHIS, and archive storage)

To maintain confidentiality at all times when dealing with sensitive Trust information.

Please see attached JD and PS for further information.

Person Specification

Qualifications

Essential

  • Good standard of secondary education to GSCE level or equivalent with minimum grade C/level 4 for English and Maths
  • RSA 2 or equivalent knowledge gained through relevant experience

Desirable

  • Computer related certificate or equivalent i.e. EDLC

Experience

Essential

  • Previous secretarial experience
  • Experience of typing and producing business documents - e.g. letters and reports
  • Experience of data inputting, databases

Desirable

  • Experience of working in a health setting
  • Experience of use of electronic record systems i.e. RIO/SystmOne
  • Experience of working with/dealing with the Public

Skills and Knowledge

Essential

  • Proficient using Outlook and email systems
  • Proficient using Microsoft Word, PowerPoint, and Excel
  • Ability to communicate effectively by telephone, email and face to face
  • Ability to be self-directed and work alone, to manage own workload and work to deadlines
  • Demonstrate good organisational skills, methodical approach and attention to detail
  • Ability to work as an effective team member
  • To be able to maintain confidentiality and deal with sensitive information
  • Time management, ability to prioritise and deal with unpredictable work pattern

Other requirements

Essential

  • An understanding of the principle of equal opportunities in relation to staff and clients

Desirable

  • Car driver with access to a car for work
Person Specification

Qualifications

Essential

  • Good standard of secondary education to GSCE level or equivalent with minimum grade C/level 4 for English and Maths
  • RSA 2 or equivalent knowledge gained through relevant experience

Desirable

  • Computer related certificate or equivalent i.e. EDLC

Experience

Essential

  • Previous secretarial experience
  • Experience of typing and producing business documents - e.g. letters and reports
  • Experience of data inputting, databases

Desirable

  • Experience of working in a health setting
  • Experience of use of electronic record systems i.e. RIO/SystmOne
  • Experience of working with/dealing with the Public

Skills and Knowledge

Essential

  • Proficient using Outlook and email systems
  • Proficient using Microsoft Word, PowerPoint, and Excel
  • Ability to communicate effectively by telephone, email and face to face
  • Ability to be self-directed and work alone, to manage own workload and work to deadlines
  • Demonstrate good organisational skills, methodical approach and attention to detail
  • Ability to work as an effective team member
  • To be able to maintain confidentiality and deal with sensitive information
  • Time management, ability to prioritise and deal with unpredictable work pattern

Other requirements

Essential

  • An understanding of the principle of equal opportunities in relation to staff and clients

Desirable

  • Car driver with access to a car for work

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Sussex Community NHS Foundation Trust

Address

Nightingale Primary Care Centre

Butler's Green Road

Haywards Heath

RH16 4BN


Employer's website

https://www.sussexcommunity.nhs.uk/work-with-us/ (Opens in a new tab)

Employer details

Employer name

Sussex Community NHS Foundation Trust

Address

Nightingale Primary Care Centre

Butler's Green Road

Haywards Heath

RH16 4BN


Employer's website

https://www.sussexcommunity.nhs.uk/work-with-us/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Service support Coordinator

Karen Awbery

karen.awbery@nhs.net

07435732811

Details

Date posted

09 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year Pro Rata

Contract

Permanent

Working pattern

Part-time

Reference number

150-CP1798-PC-B

Job locations

Nightingale Primary Care Centre

Butler's Green Road

Haywards Heath

RH16 4BN


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