Home First Administrator

Job summary

Are you looking for a role where every day brings new challenges and the opportunity to change the lives of people in Sussex? Now is the perfect time to be part of our evolving Home First Service.

This is more that just a job- it's a chance to be part of an innovative wrap around recovery service that helps people recover at home and regain their independence, giving them the confidence to get back to daily life.

You could become part of our exciting service, bringing the unique benefits of a wraparound recovery service from hospital discharge. The principle of the service ensuring that recovery involves working towards the person being as independent as possible through enablement.

Please note: Due to recent changes in UK immigration and visa rules, this role is unlikely to be eligible for Skilled Worker visa sponsorship. Applicants who do not currently have the right to work in the UK may not be considered. Candidates requiring sponsorship should review the eligibility criteria on thegov.uk website before applying to assess their eligibility for a Certificate of Sponsorship for this role.

Skilled Worker visa: going rates for eligible occupation codes - GOV.UK

Health and Care Worker visa: If you'll need to meet different salary requirements - GOV.UK

Main duties of the job

The focus of this role is providing day-to-day administrative support for the multidisciplinary team (MDT).

You will be liaising with patients and their families, staff and other departments or agencies by telephone, taking messages, answering routine enquiries, and escalating queries as appropriate. You will be involved in daily clinical MDT meetings, ensuring patient records are appropriately updated and discharge letters completed.

A key part of the role is leading on the co-ordination of patient experience outcome measures for the service and providing daily reports on staffing data for the leadership team. Other duties you will undertake include managing medical devices used by the team and supporting them with any system issues such as reporting and dealing with IT problems. You will also have the opportunity to contribute to service planning and development in relation to administration systems and procedures.

About us

We are the main provider of NHS community services across East and West Sussex, with 6,000 staff serving 1.3 million people. We deliver essential care to adults and children, helping them manage their health, avoid hospital admissions, and reduce hospital stays.

Our Trust vision is to provide excellent care at the heart of the community. We offer opportunities across medical, clinical, support, and corporate services.

Why work for us?o Positive 2024 NHS Staff Survey results, highlighting compassionate leadership and wellbeingo Varied environments: community hospitals, patients' homes, and bases across Sussexo Flexible working options: part-time, flexi-time, annualised hours, and flexi-retiremento Excellent training, development, and research opportunitieso Cost-effective workplace nurseries in Crawley, Hove, and Brightono Active EMBRACE, Disability & Wellbeing, LGBTQIA+, and Religion & Belief networkso Level 3 Disability Confident Leader and Veteran Aware Trusto Beautiful Sussex location near the South Downs and coast

Our values--Compassionate Care, Working Together, Achieving Ambitions, Delivering Excellence--guide everything we do.

We embrace diversity and encourage applications from all backgrounds, particularly from ethnically diverse, disabled, and LGBTQIA+ individuals. We aim to create an inclusive environment and support reasonable adjustments during recruitment.

This post may close early if sufficient applications are received.