Sussex Community NHS Foundation Trust

Band 3 Administrator

The closing date is 29 June 2025

Job summary

An exciting opportunity to work alongside a range of highly motivated healthcare professionals in the provision of healthcare services to children within the Chichester Child Development Centre.

The successful candidate will provide a comprehensive and effective secretarial and administrative service to Therapy staff within the Child Development Centre in order to facilitate good healthcare to patients.

This will involve liaising with a range of clinical services and other departments, both internal and external, observing strict confidentiality and maintaining accurate records.

This opportunity is for a 4-day administration role based at the Westhampnett Centre, Chichester.

For any queries, please contact

Karen Jarvis, CDS Co-ordinator, Chichester CDC @ karenjarvis1@nhs.net

or

Joshua Quach, Deputy Operational Head of Service, Chichester CDC @ joshua.quach@nhs.net

Please note: Due to recent changes in UK immigration and visa rules, this role is unlikely to be eligible for Skilled Worker visa sponsorship. Applicants who do not currently have the right to work in the UK may not be considered. Candidates requiring sponsorship should review the eligibility criteria on thegov.uk website before applying to assess their eligibility for a Certificate of Sponsorship for this role.

Main duties of the job

a) To undertake general administrative duties as required, to enable the efficient running of the Child Development Centre participating fully as a team member. This may include undertaking any other duties at the request of the Line Manager, which are commensurate with the role. To raise concerns where necessary which may affect efficient provision of the service

b) To provide administrative support to the Occupational therapy and Physiotherapy Team's which will include typing correspondence, taking telephone calls, booking appointments, and sending letters out to patients/parents.

c) To work with administration colleagues in the Child Development Centre to provide necessary cover for annual leave and sick leave commensurate with the role

e) Use and maintain resources efficiently and effectively, reporting damaged and faulty equipment when identified

g) To process speciality equipment orders for Therapy clinics and workshops as and when required.

i) To undertake Child Development Centre local induction for new Medical and Clinical Administration staff

j) Prioritise own workload, ensuring urgent correspondence are typed first according to urgency and departmental guidelines

k) The work involves close contact with children with special needs and difficulties and their families; to treat everyone you encounter with dignity and respect. Recognising that people are different - avoids discrimination

About us

We are the main provider of NHS community services across East and West Sussex, with 6,000 staff serving 1.3 million people. We deliver essential care to adults and children, helping them manage their health, avoid hospital admissions, and reduce hospital stays.

Our Trust vision is to provide excellent care at the heart of the community. We offer opportunities across medical, clinical, support, and corporate services.

Why work for us?o Positive 2023 NHS Staff Survey results, highlighting compassionate leadership and wellbeingo Varied environments: community hospitals, patients' homes, and bases across Sussexo Flexible working options: part-time, flexi-time, annualised hours, and flexi-retiremento Excellent training, development, and research opportunitieso Cost-effective workplace nurseries in Crawley, Hove, and Brightono Active EMBRACE, Disability & Wellbeing, LGBTQIA+, and Religion & Belief networkso Level 3 Disability Confident Leader and Veteran Aware Trusto Beautiful Sussex location near the South Downs and coast

Our values--Compassionate Care, Working Together, Achieving Ambitions, Delivering Excellence--guide everything we do.

We embrace diversity and encourage applications from all backgrounds, particularly from ethnically diverse, disabled, and LGBTQIA+ individuals. We aim to create an inclusive environment and support reasonable adjustments during recruitment.

This post may close early if sufficient applications are received.

Details

Date posted

19 June 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year Pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

150-MM1740-PC

Job locations

Westhampnett Centre

28-29 Westhampnett Road

Chichester

PO19 7HH


Job description

Job responsibilities

a) To undertake general office duties including photocopying, scanning anddistribution of documents as required.

b) To deal effectively, sensitivity and diplomatically with incoming calls both internal from NHS staff and external from the public and outsideprofessionals, taking accurate information

c) To be able to work unsupervised and prioritise workload on a day to day basis, liaising with other team members to ensure continuity of service at all times.

d) Undertake any other duties necessary in the interests of the service and to raise concerns where necessary which may affect efficient provision of service.

e) To use SystmOne patient electronic system to manage tasks and ensure accurate electronic patient records are maintained. This will include scanning documents and booking patients onto clinical rotas training will be given and the level of using SystmOne will be commensurate to your role

f) Be aware in the CDC environment of volatile situations and how to manage in the confines of your role and how to escalat

Whilst it will not be your main duty, the successful candidate may be required to cover reception duties in the event of staff absences.

Job description

Job responsibilities

a) To undertake general office duties including photocopying, scanning anddistribution of documents as required.

b) To deal effectively, sensitivity and diplomatically with incoming calls both internal from NHS staff and external from the public and outsideprofessionals, taking accurate information

c) To be able to work unsupervised and prioritise workload on a day to day basis, liaising with other team members to ensure continuity of service at all times.

d) Undertake any other duties necessary in the interests of the service and to raise concerns where necessary which may affect efficient provision of service.

e) To use SystmOne patient electronic system to manage tasks and ensure accurate electronic patient records are maintained. This will include scanning documents and booking patients onto clinical rotas training will be given and the level of using SystmOne will be commensurate to your role

f) Be aware in the CDC environment of volatile situations and how to manage in the confines of your role and how to escalat

Whilst it will not be your main duty, the successful candidate may be required to cover reception duties in the event of staff absences.

Person Specification

Administration Qualifications

Essential

  • Relevant School leaving qualifications (GCSE or equivalent)

Desirable

  • SVQ/NVQ Level 3 or equivalent (A-Level) qualification in Business administration

Healthcare Administration Qualifications and Experience

Essential

  • Working in office environment
  • Dealing directly with customers, patients and members of the public
  • Diary management, booking appointments, meetings
  • Communicating effectively with a diverse range of people
  • Handling sensitive information (IG)

Desirable

  • Prioritisation of workload
  • Write and transcribe meeting minutes
  • Stock control
  • Experience working with children and their families
  • Experience working in healthcare (directly or indirectly)

Administration Experience

Essential

  • Experience with Microsoft Office

Desirable

  • Experience with Healthcare Administration and terminology
  • Experience with Systm One
Person Specification

Administration Qualifications

Essential

  • Relevant School leaving qualifications (GCSE or equivalent)

Desirable

  • SVQ/NVQ Level 3 or equivalent (A-Level) qualification in Business administration

Healthcare Administration Qualifications and Experience

Essential

  • Working in office environment
  • Dealing directly with customers, patients and members of the public
  • Diary management, booking appointments, meetings
  • Communicating effectively with a diverse range of people
  • Handling sensitive information (IG)

Desirable

  • Prioritisation of workload
  • Write and transcribe meeting minutes
  • Stock control
  • Experience working with children and their families
  • Experience working in healthcare (directly or indirectly)

Administration Experience

Essential

  • Experience with Microsoft Office

Desirable

  • Experience with Healthcare Administration and terminology
  • Experience with Systm One

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Sussex Community NHS Foundation Trust

Address

Westhampnett Centre

28-29 Westhampnett Road

Chichester

PO19 7HH


Employer's website

https://www.sussexcommunity.nhs.uk/work-with-us/ (Opens in a new tab)

Employer details

Employer name

Sussex Community NHS Foundation Trust

Address

Westhampnett Centre

28-29 Westhampnett Road

Chichester

PO19 7HH


Employer's website

https://www.sussexcommunity.nhs.uk/work-with-us/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

CDS Co-ordinator

Karen Jarvis

karenjarvis1@nhs.net

01243793610

Details

Date posted

19 June 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year Pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

150-MM1740-PC

Job locations

Westhampnett Centre

28-29 Westhampnett Road

Chichester

PO19 7HH


Supporting documents

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