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Sussex Community NHS Foundation Trust

Community Nursing Team Coordinator (Part-Time)

The closing date is 18 May 2025

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Job summary

Are you committed to excellent patient care, and do you thrive in a challenging environment?

Are you a team player and able to work autonomously?

An exciting opportunity has arisen to join the forward-thinking and dynamic PCN community team in Crowborough, Ashdown Forest, and Wadhurst catchment area.

This pivotal role will provide prompt, efficient co-ordination and administration support to PCN teams, playing a significant part in the day-to-day administration of the work in relation to Community Nursing.

"Please note: Due to recent changes in UK immigration and visa rules, this role is unlikely to be eligible for Skilled Worker visa sponsorship. Applicants who do not currently have the right to work in the UK may not be considered. Candidates requiring sponsorship should review the eligibility criteria on the gov.uk website before applying to assess their eligibility for a Certificate of Sponsorship for this role."

Main duties of the job

  • This role provides prompt, efficient co-ordination and administration support to community nursing services.
  • You will be the main point of contact for service users, their families, other teams and organizations.
  • Promptly respond to incoming referrals from various sources, including : SystmOne, email and telephone.
  • The role will require effective communication skills via various methods with the ability to adapt this to support service users with complex needs.
  • You will be required to co-ordinate interventions by prioritising and allocating Care Plans to appropriate team members referring to Standard Operating Procedures and escalating where appropriate to the Senior Nurse on Duty.
  • The aim is to support the clinical team to deliver high standards of care by ensuring continuity of care and co-ordinating the service.

About us

We are the main provider of NHS community services across East and West Sussex, with 6,000 staff serving 1.3 million people. We deliver essential care to adults and children, helping them manage their health, avoid hospital admissions, and reduce hospital stays.

Our Trust vision is to provide excellent care at the heart of the community. We offer opportunities across medical, clinical, support, and corporate services.

Why work for us?o Positive 2023 NHS Staff Survey results, highlighting compassionate leadership and wellbeingo Varied environments: community hospitals, patients' homes, and bases across Sussexo Flexible working options: part-time, flexi-time, annualised hours, and flexi-retiremento Excellent training, development, and research opportunitieso Cost-effective workplace nurseries in Crawley, Hove, and Brightono Active EMBRACE, Disability & Wellbeing, LGBTQIA+, and Religion & Belief networkso Level 3 Disability Confident Leader and Veteran Aware Trusto Beautiful Sussex location near the South Downs and coast

Our values--Compassionate Care, Working Together, Achieving Ambitions, Delivering Excellence--guide everything we do.

We embrace diversity and encourage applications from all backgrounds, particularly from ethnically diverse, disabled, and LGBTQIA+ individuals. We aim to create an inclusive environment and support reasonable adjustments during recruitment.

This post may close early if sufficient applications are received

Details

Date posted

07 May 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

150-DD1673-CC-A

Job locations

High Wealden Community Nursing Team

Grove House, Crowborough Hospital, Southview Road, Crowborough E Sussex TN6 1HB

Crowborough

TN22 1RT


Job description

Job responsibilities

This role provides prompt, efficient coordination and administration support to a our Community Nursing Team.

Please see Job description and person specification for more details.

Job description

Job responsibilities

This role provides prompt, efficient coordination and administration support to a our Community Nursing Team.

Please see Job description and person specification for more details.

Person Specification

Qualifications

Essential

  • GCSE passes at Grade C or above or equivalent experience
  • Evidence of consistent pattern of learning from education, training and experience
  • Understanding of basic human needs - physical, emotional, health and social

Desirable

  • NVQ level 3 or equivalent (health and social care or business administration)
  • IT/Administration Qualification e.g. ECDL
  • Knowledge of assessments & Care
  • Management Process
  • Knowledge of medical terminology
  • Knowledge of social care & health systems, processes and pathways

Experience

Essential

  • Significant experience of working in a health or social care setting
  • Previous administration experience
  • Working with multi-disciplinary teams
  • Experience of working with vulnerable people

Desirable

  • Considerable experience needed in working with the public

Skills & Knowledge

Essential

  • Use of recognised IT packages e.g. Microsoft Office, Excel and Access
  • Effective keyboard/IT skills, which include accurate recording skills
  • Ability to undertake statistical and data analysis
  • Proven interpersonal skills and appropriate empathetic and tactful manner
  • Good communication skills to communicate effectively with customers, careers, specialist services and colleagues
  • Ability to meet conflicting deadlines, prioritise effectively and manage own workload
  • Good organisational skills with the ability to use time effectively and prioritise work
  • Self-awareness of own strength and limitations
  • Demonstrate an ability to undertake duties with a degree of autonomy and accountability
  • Effective working as individual but also as part of larger team
  • Evidence of continued personal learning and development
  • Willingness to undertake training to develop within the role

Desirable

  • Effective in using multiple database computer systems e.g. S1
  • Customer care/reception training
  • Evidence of risk assessment training/awareness

Other Requirements

Essential

  • Flexible working
  • An understanding of the principles of equal opportunities in relation to staff and patients
  • Car Driver
Person Specification

Qualifications

Essential

  • GCSE passes at Grade C or above or equivalent experience
  • Evidence of consistent pattern of learning from education, training and experience
  • Understanding of basic human needs - physical, emotional, health and social

Desirable

  • NVQ level 3 or equivalent (health and social care or business administration)
  • IT/Administration Qualification e.g. ECDL
  • Knowledge of assessments & Care
  • Management Process
  • Knowledge of medical terminology
  • Knowledge of social care & health systems, processes and pathways

Experience

Essential

  • Significant experience of working in a health or social care setting
  • Previous administration experience
  • Working with multi-disciplinary teams
  • Experience of working with vulnerable people

Desirable

  • Considerable experience needed in working with the public

Skills & Knowledge

Essential

  • Use of recognised IT packages e.g. Microsoft Office, Excel and Access
  • Effective keyboard/IT skills, which include accurate recording skills
  • Ability to undertake statistical and data analysis
  • Proven interpersonal skills and appropriate empathetic and tactful manner
  • Good communication skills to communicate effectively with customers, careers, specialist services and colleagues
  • Ability to meet conflicting deadlines, prioritise effectively and manage own workload
  • Good organisational skills with the ability to use time effectively and prioritise work
  • Self-awareness of own strength and limitations
  • Demonstrate an ability to undertake duties with a degree of autonomy and accountability
  • Effective working as individual but also as part of larger team
  • Evidence of continued personal learning and development
  • Willingness to undertake training to develop within the role

Desirable

  • Effective in using multiple database computer systems e.g. S1
  • Customer care/reception training
  • Evidence of risk assessment training/awareness

Other Requirements

Essential

  • Flexible working
  • An understanding of the principles of equal opportunities in relation to staff and patients
  • Car Driver

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Sussex Community NHS Foundation Trust

Address

High Wealden Community Nursing Team

Grove House, Crowborough Hospital, Southview Road, Crowborough E Sussex TN6 1HB

Crowborough

TN22 1RT


Employer's website

https://www.sussexcommunity.nhs.uk/work-with-us/ (Opens in a new tab)

Employer details

Employer name

Sussex Community NHS Foundation Trust

Address

High Wealden Community Nursing Team

Grove House, Crowborough Hospital, Southview Road, Crowborough E Sussex TN6 1HB

Crowborough

TN22 1RT


Employer's website

https://www.sussexcommunity.nhs.uk/work-with-us/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Operational Team Lead

Tina Simmons

tina.simmons@nhs.net

07825932917

Details

Date posted

07 May 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

150-DD1673-CC-A

Job locations

High Wealden Community Nursing Team

Grove House, Crowborough Hospital, Southview Road, Crowborough E Sussex TN6 1HB

Crowborough

TN22 1RT


Supporting documents

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