Job summary
Are you committed to excellent patient care, and do you thrive in a challenging environment?
Are you a team player and able to work autonomously?
An exciting opportunity has arisen to join the forward-thinking and dynamic PCN community team in the Heathfield and Uckfield area.
The PCN Multidisciplinary Team Coordinator role is fundamental in managing complex patients in the community and preventing unnecessary hospital admissions, for patients in their own homes.
The role provides prompt efficient coordination of interventions and administration support to an MDT within the social care setting. The post holder will be responsible for engaging with stakeholders, setting up and driving forward Multidisciplinary team working.
Main duties of the job
Multi-disciplinary working with members of SCFT Team and also external agencies - forging strong working relationships across Health & Social Care to ensure patients remain the focus of their own care.
The post holder with be working closely with the community nursing teams in the Heathfield area and other MDT stakeholders, eg: primary care and adult social care. the post holder will work with operational leads within the service to ensure good coordination of complex patients through the service and also to contribute to service development.
The post holder will be based in Heathfield.
About us
We are the main provider of NHS community services across East and West Sussex. Our 6,000 staff serve a population of 1.3 million providing essential medical, nursing, and therapeutic care to adults and children.
Our Trust vision is to provide excellent care at the heart of the community, helping people plan, manage, adapt to changes in their health, supporting avoidable hospital admissions and reducing hospital stay times.
We have opportunities for everyone across our wide variety of services including medical, clinical, support and corporate services.
Why work for us?
- Positive 2022 NHS Staff Survey results, scoring highly in compassionate culture & leadership, and staff wellbeing support
- Variety of working environments across the community, in patients' homes, within our community hospitals and bases across the county
- Supportive flexible working patterns such as: part time, flexi time, annualised hours, and flexi retirement options
- Excellent training and development opportunities
- Research opportunities
- Cost-effective workplace nurseries in Crawley, Hove and Brighton
- Thriving BAME, Disability and Wellbeing, LGBT+ and Religion and Belief staff networks
- Level 3 accredited Disability Confident Leader, committed to creating inclusive workplaces
- Veteran Aware Trust, achieving accreditation from Veterans Covenant Healthcare Alliance (VCHA)
- Located in stunning Sussex, with easy access to the South Downs and the coast
- Access to a wide range of benefits and discounts for NHS staff
Job description
Job responsibilities
This role provides prompt, efficient coordination and administration support to a multi-disciplinary team (MDT) within the Health and Social Care setting.
Working with relevant MDT professionals to support implementation of care provision and tracking progress of care.
Ensures a prompt response to crisis referrals and co-ordination ofinterventions by team members or ensuring referrals are made promptly toother services to prevent unnecessary hospital admission.
To maintain the information systems used by the team in order to collate and co-ordinate performance data and produce reports as required for the team and relevant managers.
Please Job description and person spec attached for more details.
Please note: This role is unlikely to be eligible for Skilled Worker visa sponsorship. Applicants who do not currently have the right to work in the UK may not be considered.
Candidates requiring sponsorship should review the eligibility criteria on the gov.uk website to assess their likelihood of obtaining a Certificate of Sponsorship for this role.
Job description
Job responsibilities
This role provides prompt, efficient coordination and administration support to a multi-disciplinary team (MDT) within the Health and Social Care setting.
Working with relevant MDT professionals to support implementation of care provision and tracking progress of care.
Ensures a prompt response to crisis referrals and co-ordination ofinterventions by team members or ensuring referrals are made promptly toother services to prevent unnecessary hospital admission.
To maintain the information systems used by the team in order to collate and co-ordinate performance data and produce reports as required for the team and relevant managers.
Please Job description and person spec attached for more details.
Please note: This role is unlikely to be eligible for Skilled Worker visa sponsorship. Applicants who do not currently have the right to work in the UK may not be considered.
Candidates requiring sponsorship should review the eligibility criteria on the gov.uk website to assess their likelihood of obtaining a Certificate of Sponsorship for this role.
Person Specification
Qualifications
Essential
- GCSE passes at Grade C or above or equivalent experience
- Evidence of consistent pattern of learning from education, training and experience
- Understanding of basic human needs - physical, emotional, health and social
Desirable
- NVQ level 3 or equivalent (health and social care or business administration)
- IT/Administration Qualification e.g. ECDL
- Knowledge of assessments & Care
- Management Process
- Knowledge of medical terminology
- Knowledge of social care & health systems, processes and pathways
Experience
Essential
- Significant experience of working in a health or social care setting
- Previous administration experience
- Working with multi-disciplinary teams
- Experience of working with vulnerable people
Desirable
- Considerable experience needed in working with the public
Skills & Knowledge
Essential
- Use of recognised IT packages e.g. Microsoft Office, Excel and Access
- Effective keyboard/IT skills, which include accurate recording skills
- Ability to undertake statistical and data analysis
- Proven interpersonal skills and appropriate empathetic and tactful manner
- Good communication skills to communicate effectively with customers, careers, specialist services and colleagues
- Ability to meet conflicting deadlines, prioritise effectively and manage own workload
- Good organisational skills with the ability to use time effectively and prioritise work
- Self-awareness of own strength and limitations
- Demonstrate an ability to undertake duties with a degree of autonomy and accountability
- Effective working as individual but also as part of larger team
- Evidence of continued personal learning and development
- Willingness to undertake training to develop within the role
Desirable
- Effective in using multiple database computer systems e.g. S1
- Customer care/reception training
- Evidence of risk assessment training/awareness
Other Requirements
Essential
- Flexible working
- An understanding of the principles of equal opportunities in relation to staff and patients
- Car Driver
Person Specification
Qualifications
Essential
- GCSE passes at Grade C or above or equivalent experience
- Evidence of consistent pattern of learning from education, training and experience
- Understanding of basic human needs - physical, emotional, health and social
Desirable
- NVQ level 3 or equivalent (health and social care or business administration)
- IT/Administration Qualification e.g. ECDL
- Knowledge of assessments & Care
- Management Process
- Knowledge of medical terminology
- Knowledge of social care & health systems, processes and pathways
Experience
Essential
- Significant experience of working in a health or social care setting
- Previous administration experience
- Working with multi-disciplinary teams
- Experience of working with vulnerable people
Desirable
- Considerable experience needed in working with the public
Skills & Knowledge
Essential
- Use of recognised IT packages e.g. Microsoft Office, Excel and Access
- Effective keyboard/IT skills, which include accurate recording skills
- Ability to undertake statistical and data analysis
- Proven interpersonal skills and appropriate empathetic and tactful manner
- Good communication skills to communicate effectively with customers, careers, specialist services and colleagues
- Ability to meet conflicting deadlines, prioritise effectively and manage own workload
- Good organisational skills with the ability to use time effectively and prioritise work
- Self-awareness of own strength and limitations
- Demonstrate an ability to undertake duties with a degree of autonomy and accountability
- Effective working as individual but also as part of larger team
- Evidence of continued personal learning and development
- Willingness to undertake training to develop within the role
Desirable
- Effective in using multiple database computer systems e.g. S1
- Customer care/reception training
- Evidence of risk assessment training/awareness
Other Requirements
Essential
- Flexible working
- An understanding of the principles of equal opportunities in relation to staff and patients
- Car Driver
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
