Job summary
If you're an experienced administrator looking for flexible part time hours, we're offering a dynamic administration role within the West Sussex Community IV Service. The role would ideally suit an experienced multi-tasker looking for a supportive work-life balance. The Service has multiple clinics throughout the West Sussex area and the successful candidate would be expected to travel between sites as needed so the ability to drive is essential. The part time post is for 22.5 hours per week, Monday through Friday (excluding Bank Holidays) between 8.30am to 4.30pm. The working hours are negotiable.
Main duties of the job
You must have good organisational and communication skills and be able to work under your own initiative to follow procedures and directions. You'll also be actively engaged in service development for both administrative and clinical processes to maximise efficiency and ensure a good patient experience. Therefore, working collaboratively with the clinical team to achieve excellent patient outcomes is a key part of this role. Effective diary management, data entry and attention to detail are key skills we are looking for in our friendly team.
About us
We are the main provider of NHS community services across East and West Sussex. Our 6,000 staff serve a population of 1.3 million providing essential medical, nursing, and therapeutic care to adults and children.
Our Trust vision is to provide excellent care at the heart of the community, helping people plan, manage, adapt to changes in their health, supporting avoidable hospital admissions and reducing hospital stay times.
We have opportunities for everyone across our wide variety of services including medical, clinical, support and corporate services.
Why work for us?
- Positive 2023 NHS Staff Survey results, scoring highly in compassionate culture & leadership, and staff wellbeing support
- Variety of working environments across the community, in patients' homes, within our community hospitals and bases across the county
- Supportive flexible working patterns such as: part time, flexi time, annualised hours, and flexi retirement options
- Excellent training and development opportunities
- Cost-effective workplace nurseries in Crawley, Hove and Brighton
- EMBRACE, Disability and Wellbeing,LGBTQIA+ and Religion Spirituality and Belief staff networks
- Level 3 accredited Disability Confident Leader, committed to creating inclusive workplaces
- Veteran Aware Trust, achieving accreditation from Veterans Covenant Healthcare Alliance (VCHA)
- Located in stunning Sussex, with easy access to the South Downs and the coast
- Access to a wide range of benefits and discounts for NHS staff
Job description
Job responsibilities
The IV Service Administrator is responsible for managing the day-to-day administrative needs of the IV Service, including handling correspondence, producing documents, and supporting the IV Coordinator with referrals for IV therapy. They maintain clinical equipment and supplies, ensuring regular orders and upkeep, and assist in organizing training sessions and preparing management information, such as reports and audit data. Acting as a key point of contact, they communicate effectively with staff, patients, and carers, providing information and signposting as needed. The role involves adhering to Trust policies on data protection, confidentiality, and infection prevention, while contributing to quality improvement initiatives and engaging in professional development. Flexibility and a commitment to supporting the evolving needs of the service are integral to the role.
Job description
Job responsibilities
The IV Service Administrator is responsible for managing the day-to-day administrative needs of the IV Service, including handling correspondence, producing documents, and supporting the IV Coordinator with referrals for IV therapy. They maintain clinical equipment and supplies, ensuring regular orders and upkeep, and assist in organizing training sessions and preparing management information, such as reports and audit data. Acting as a key point of contact, they communicate effectively with staff, patients, and carers, providing information and signposting as needed. The role involves adhering to Trust policies on data protection, confidentiality, and infection prevention, while contributing to quality improvement initiatives and engaging in professional development. Flexibility and a commitment to supporting the evolving needs of the service are integral to the role.
Person Specification
Qualifications / Experience
Essential
- Qualifications demonstrating knowledge of administrative procedures and systems to Vocational Level 3 or equivalent qualification or equivalent experience.
- Significant experience of working in an administrative environment.
- Competent in a range of systems including Microsoft Word, Excel, PowerPoint, Outlook.
Desirable
- Working in an NHS / social care environment.
- Evidence of experience of the in-house ordering system Oracle SBS
Role Requirement
Essential
- Evidence of having the ability to work alone under indirect supervision
- Demonstrates a flexible approach to work and delegated tasks
- Good numeracy and literacy skills
Desirable
- Demonstrates a clear understanding of the role of the Administrator within the IV Service
- Demonstrates knowledge of Clinical Governance, clinical audit and clinical supervision, Professional codes of Conduct
Additional Abilities
Essential
- Ability to travel between sites, car owner/driver with access to a vehicle for work purposes
Desirable
- Knowledge of medical, nursing, clinical terminology
Person Specification
Qualifications / Experience
Essential
- Qualifications demonstrating knowledge of administrative procedures and systems to Vocational Level 3 or equivalent qualification or equivalent experience.
- Significant experience of working in an administrative environment.
- Competent in a range of systems including Microsoft Word, Excel, PowerPoint, Outlook.
Desirable
- Working in an NHS / social care environment.
- Evidence of experience of the in-house ordering system Oracle SBS
Role Requirement
Essential
- Evidence of having the ability to work alone under indirect supervision
- Demonstrates a flexible approach to work and delegated tasks
- Good numeracy and literacy skills
Desirable
- Demonstrates a clear understanding of the role of the Administrator within the IV Service
- Demonstrates knowledge of Clinical Governance, clinical audit and clinical supervision, Professional codes of Conduct
Additional Abilities
Essential
- Ability to travel between sites, car owner/driver with access to a vehicle for work purposes
Desirable
- Knowledge of medical, nursing, clinical terminology
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
