Admin Lead - Urgent Treatment Centre

Sussex Community NHS Foundation Trust

Information:

This job is now closed

Job summary

We are seeking a proactive and dedicated Admin Lead to oversee and deliver exceptional administrative support for the Urgent Treatment Centre (UTC) at Crawley Hospital.

This service provides assessment and treatment of a wide range of minor injuries or illnesses that are urgent but not life-threatening for adults and children.

If you thrive in a dynamic environment and are passionate about ensuring smooth operational processes, we want to hear from you!

Main duties of the job

  1. Provide general secretarial support and training within the team to ensure efficient continuation of service.
  2. The post holder will be responsible for managing the diaries of the team and providing administrative support for the service.
  3. The post holder will oversee the team diaries, lead on diary management as required, organise and facilitate relevant meetings, including preparing the agenda, room and ITR equipment, booking venues and taking minutes.
  4. Responsibility for the organisation of administration for the department, delegation where appropriate to the other members of the administration team.
  5. To manage the staff personal files in order to ensure compliance with data protection and risk management including having systems in place to ensure that nursing staff's registration with their Professional Council and other employment requirements are up-to-date.
  6. To maintain databases in Excel to provide information relating to salaries, annual and other leave, sickness and absences, study and training, and other related personnel data, ensuring that policy, procedures and standards are adhered to in respect of these processes.
  7. To maintain and keep up-to-date the UTC administration processes including updating all UTC crib sheets , local service directory, UTC pathways ,and ensure all staff are trained in using IT systems

About us

We are the main provider of NHS community services across East and West Sussex. Our 6,000 staff serve a population of 1.3 million providing essential medical, nursing, and therapeutic care to adults and children.

Our Trust vision is to provide excellent care at the heart of the community, helping people plan, manage, adapt to changes in their health, supporting avoidable hospital admissions and reducing hospital stay times.

We have opportunities for everyone across our wide variety of services including medical, clinical, support and corporate services.

Why work for us?

  • Positive 2022 NHS Staff Survey results, scoring highly in compassionate culture & leadership, and staff wellbeing support
  • Variety of working environments across the community, in patients' homes, within our community hospitals and bases across the county
  • Supportive flexible working patterns such as: part time, flexi time, annualised hours, and flexi retirement options
  • Excellent training and development opportunities
  • Research opportunities
  • Cost-effective workplace nurseries in Crawley, Hove and Brighton
  • Thriving BAME, Disability and Wellbeing, LGBT+ and Religion and Belief staff networks
  • Level 3 accredited Disability Confident Leader, committed to creating inclusive workplaces
  • Veteran Aware Trust, achieving accreditation from Veterans Covenant Healthcare Alliance (VCHA)
  • Located in stunning Sussex, with easy access to the South Downs and the coast
  • Access to a wide range of benefits and discounts for NHS staff

Date posted

14 January 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year Per annum

Contract

Permanent

Working pattern

Full-time

Reference number

150-CP1248-WST-B

Job locations

Crawley Hospital

Crawley

RH11 7DH


Job description

Job responsibilities

To be responsible for managing the senior receptionist and their team and seeking support when necessary from the Urgent Care Management team.

To provide a full range of administrative support and duties to the Health Care providers within UTC.

To ensure performance data is produced and sent as required.

To manage reports, medical notes and documentation in line with information governance and trust framework.

To work with finance on income generation tasks

For further information regarding this vacancy please see the job description and person specification attached.

Job description

Job responsibilities

To be responsible for managing the senior receptionist and their team and seeking support when necessary from the Urgent Care Management team.

To provide a full range of administrative support and duties to the Health Care providers within UTC.

To ensure performance data is produced and sent as required.

To manage reports, medical notes and documentation in line with information governance and trust framework.

To work with finance on income generation tasks

For further information regarding this vacancy please see the job description and person specification attached.

Person Specification

Skills and Knowledge

Essential

  • Ability to lead, motivate, train & supervise a team of staff
  • Able to work as part of a team and ensure that senior managers or clinical leaders are well-supported and not required to frequently get involved in administrative matters
  • Able to write clear, concise procedures, guidance notes and meeting minutes or notes
  • Excellent communication & interpersonal skills / telephone manner
  • Great attention to detail & ability to follow through relational databases & procedures

Desirable

  • Knowledge of NHS Policies and Procedures
  • Understanding of personnel and employment rules and regulations

Qualifications

Essential

  • BTEC or equivalent qualification or be able to demonstrate an equivalent level of experience
  • School leaving qualification (GCSE or equivalent) in Maths and English language
  • Evidence of continuing professional development

Experience

Essential

  • Experienced team leader and/or admin supervisor
  • Stock control and ordering supplies
  • Developing or contributing to the development of administrative or office procedures
  • Communicating effectively with a diverse range of people
  • Arranging meetings and events, including co-ordinating complex diaries, booking venues, preparing papers and directions
Person Specification

Skills and Knowledge

Essential

  • Ability to lead, motivate, train & supervise a team of staff
  • Able to work as part of a team and ensure that senior managers or clinical leaders are well-supported and not required to frequently get involved in administrative matters
  • Able to write clear, concise procedures, guidance notes and meeting minutes or notes
  • Excellent communication & interpersonal skills / telephone manner
  • Great attention to detail & ability to follow through relational databases & procedures

Desirable

  • Knowledge of NHS Policies and Procedures
  • Understanding of personnel and employment rules and regulations

Qualifications

Essential

  • BTEC or equivalent qualification or be able to demonstrate an equivalent level of experience
  • School leaving qualification (GCSE or equivalent) in Maths and English language
  • Evidence of continuing professional development

Experience

Essential

  • Experienced team leader and/or admin supervisor
  • Stock control and ordering supplies
  • Developing or contributing to the development of administrative or office procedures
  • Communicating effectively with a diverse range of people
  • Arranging meetings and events, including co-ordinating complex diaries, booking venues, preparing papers and directions

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Sussex Community NHS Foundation Trust

Address

Crawley Hospital

Crawley

RH11 7DH


Employer's website

https://www.sussexcommunity.nhs.uk/work-with-us/ (Opens in a new tab)

Employer details

Employer name

Sussex Community NHS Foundation Trust

Address

Crawley Hospital

Crawley

RH11 7DH


Employer's website

https://www.sussexcommunity.nhs.uk/work-with-us/ (Opens in a new tab)

For questions about the job, contact:

Clinical Team Lead

Wendy Graham

wendy.graham5@nhs.net

07484020317

Date posted

14 January 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year Per annum

Contract

Permanent

Working pattern

Full-time

Reference number

150-CP1248-WST-B

Job locations

Crawley Hospital

Crawley

RH11 7DH


Supporting documents

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