Patient Flow Liaison Nurse

Sussex Community NHS Foundation Trust

Information:

This job is now closed

Job summary

The Patient Flow Team are looking for an enthusiastic and experienced nurse to join the existing team of In-Reach Practitioners that support withassessing patients at the acute hospitals at East Surrey Hospital, ascertaining their suitability for inpatient rehabilitation and supportingwith the Discharge to Assess Model.

The In-Reach Practitioner will support the Site Capacity & Flow Lead in managing patient flow from acute providers to and across SCFT Intermediate Care Units.

The In-Reach Practitioner will ensure all bed capacity across the Trust is utilised whilst ensuring patients experience safe, high quality care throughout their patient journey.

To work with system partners and colleagues to expediate safe transfers and provide safe alternative pathways for patients.

To work collaboratively with external stakeholders and partner organisation's to address urgent care local pressure, system surges and escalation ensuring capacity is fully utilised and patient flow is maximised.

Main duties of the job

To manage daily referrals from all stakeholders

To work collaboratively with the acute providers by providing In-Reach assessments for patients referred to SCFT for a period of in-patient rehabilitation, across the five acute hospitals

To contribute in the management of the waiting list of patients awaiting discharge from the acute providers

To use clinical expertise to be able to support colleagues in the placement of patients awaiting transfer of care

Follow the agreed escalation processes in relation to patient flow and surge escalation plans

To liaise with intermediate care units staff within the allocation of patient to the respective beds, ensuring open dialogue is maintained at all times

To work with acute trusts & all partner organisations to maximise capacity by looking maximising patient flow

Participate in teleconference calls both internally & externally as requested by line manager

To be a signatory for financial payments and other ad hoc purchases within the team, e.g. signing bank timesheets

Support the Patient Flow Administrators (PFA) on a daily basis and carry out PDP's accordingly as requested by line manager

Train and support new staff members ensuring they have SMART objectives set within acceptable timeframes

Full training will be provided, but experience in patient assessment and discharge pathways would be an advantage.

About us

We are the main provider of NHS community services across East and West Sussex. Our 6,000 staff serve a population of 1.3 million providing essential medical, nursing, and therapeutic care to adults and children.

Our Trust vision is to provide excellent care at the heart of the community, helping people plan, manage, adapt to changes in their health, supporting avoidable hospital admissions and reducing hospital stay times.

We have opportunities for everyone across our wide variety of services including medical, clinical, support and corporate services.

Why work for us?

  • Positive 2023 NHS Staff Survey results, scoring highly in compassionate culture & leadership, and staff wellbeing support
  • Variety of working environments across the community, in patients' homes, within our community hospitals and bases across the county
  • Supportive flexible working patterns such as: part time, flexi time, annualised hours, and flexi retirement options
  • Excellent training and development opportunities
  • Cost-effective workplace nurseries in Crawley, Hove and Brighton
  • EMBRACE, Disability and Wellbeing,LGBTQIA+ and Religion Spirituality and Belief staff networks
  • Level 3 accredited Disability Confident Leader, committed to creating inclusive workplaces
  • Veteran Aware Trust, achieving accreditation from Veterans Covenant Healthcare Alliance (VCHA)
  • Located in stunning Sussex, with easy access to the South Downs and the coast
  • Access to a wide range of benefits and discounts for NHS staff

Date posted

16 December 2024

Pay scheme

Agenda for change

Band

Band 6

Salary

£37,338 to £44,962 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

150-GM1398-UPC

Job locations

East Surrey HospitL

Canada drive

Redhill

RH1 5RH


Job description

Job responsibilities

The In-Reach Practitioner will support the Site Capacity & Flow Lead in managing patient flow from acute providers to and across SCFT Intermediate Care Units.

The In-Reach Practitioner will ensure all bed capacity across the Trust is utilised whilst ensuring patients experience safe, high quality care throughout their patient journey.

To work with system partners and colleagues to expediate safe transfers and provide safe alternative pathways for patients.

To work collaboratively with external stakeholders and partner organisation's to address urgent care local pressure, system surges and escalation ensuring capacity is fully utilised and patient flow is maximised.

To manage daily referrals from all stakeholders

To work collaboratively with the acute providers by providing In-Reach assessments for patients referred to SCFT for a period of in-patient rehabilitation, across the five acute hospitals

To contribute in the management of the waiting list of patients awaiting discharge from the acute providers

To use clinical expertise to be able to support colleagues in the placement of patients awaiting transfer of care

Follow the agreed escalation processes in relation to patient flow and surge escalation plans

To liaise with intermediate care units staff within the allocation of patient to the respective beds, ensuring open dialogue is maintained at all times

To work with acute trusts & all partner organisations to maximise capacity by looking maximising patient flow

Participate in teleconference calls both internally & externally as requested by line manager

To be a signatory for financial payments and other ad hoc purchases within the team, e.g. signing bank timesheets

Support the Patient Flow Administrators (PFA) on a daily basis and carry out PDPs accordingly as requested by line manager

Train and support new staff members ensuring they have SMART objectives set within acceptable timeframes

Job description

Job responsibilities

The In-Reach Practitioner will support the Site Capacity & Flow Lead in managing patient flow from acute providers to and across SCFT Intermediate Care Units.

The In-Reach Practitioner will ensure all bed capacity across the Trust is utilised whilst ensuring patients experience safe, high quality care throughout their patient journey.

To work with system partners and colleagues to expediate safe transfers and provide safe alternative pathways for patients.

To work collaboratively with external stakeholders and partner organisation's to address urgent care local pressure, system surges and escalation ensuring capacity is fully utilised and patient flow is maximised.

To manage daily referrals from all stakeholders

To work collaboratively with the acute providers by providing In-Reach assessments for patients referred to SCFT for a period of in-patient rehabilitation, across the five acute hospitals

To contribute in the management of the waiting list of patients awaiting discharge from the acute providers

To use clinical expertise to be able to support colleagues in the placement of patients awaiting transfer of care

Follow the agreed escalation processes in relation to patient flow and surge escalation plans

To liaise with intermediate care units staff within the allocation of patient to the respective beds, ensuring open dialogue is maintained at all times

To work with acute trusts & all partner organisations to maximise capacity by looking maximising patient flow

Participate in teleconference calls both internally & externally as requested by line manager

To be a signatory for financial payments and other ad hoc purchases within the team, e.g. signing bank timesheets

Support the Patient Flow Administrators (PFA) on a daily basis and carry out PDPs accordingly as requested by line manager

Train and support new staff members ensuring they have SMART objectives set within acceptable timeframes

Person Specification

Qualifications

Essential

  • Current NMC registration or other Healthcare professional qualification
  • Degree or equivalent experience
  • Evidence of continuous professional development
  • Relevant post graduate level qualification or equivalent experience

Desirable

  • General management qualification

Experience

Essential

  • Experience of operational management
  • Experience of partnership working with a wide range of stakeholders and partner organisations
  • Experience of working with multidisciplinary teams

Desirable

  • Experience of service developments
  • Experience of change programmes

Skills and Knowledge

Essential

  • Ability to engage and work collaboratively with a range of stakeholders
  • Ability to communicate highly complex information to a range of stakeholders and colleagues
  • Ability to interpret data and information from a range of sources and make decisions promptly and decisively to support effective service delivery
  • Ability to manage projects and new developments
  • Ability to analyse local and national strategic policy and consider implementation into local practice including benefits realisation
  • IT literate
  • Knowledge of organisational culture, change management
  • Commitment to professional development

Desirable

  • Ability to meet a range of competing deadlines and prioritise effectively

Other requirements

Essential

  • Access to a vehicle to travel between sites
  • Professional credibility, confident in dealing with both clinicians and senior management staff
  • Calm and rational approach to situations where conflict is likely
Person Specification

Qualifications

Essential

  • Current NMC registration or other Healthcare professional qualification
  • Degree or equivalent experience
  • Evidence of continuous professional development
  • Relevant post graduate level qualification or equivalent experience

Desirable

  • General management qualification

Experience

Essential

  • Experience of operational management
  • Experience of partnership working with a wide range of stakeholders and partner organisations
  • Experience of working with multidisciplinary teams

Desirable

  • Experience of service developments
  • Experience of change programmes

Skills and Knowledge

Essential

  • Ability to engage and work collaboratively with a range of stakeholders
  • Ability to communicate highly complex information to a range of stakeholders and colleagues
  • Ability to interpret data and information from a range of sources and make decisions promptly and decisively to support effective service delivery
  • Ability to manage projects and new developments
  • Ability to analyse local and national strategic policy and consider implementation into local practice including benefits realisation
  • IT literate
  • Knowledge of organisational culture, change management
  • Commitment to professional development

Desirable

  • Ability to meet a range of competing deadlines and prioritise effectively

Other requirements

Essential

  • Access to a vehicle to travel between sites
  • Professional credibility, confident in dealing with both clinicians and senior management staff
  • Calm and rational approach to situations where conflict is likely

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Sussex Community NHS Foundation Trust

Address

East Surrey HospitL

Canada drive

Redhill

RH1 5RH


Employer's website

https://www.sussexcommunity.nhs.uk/work-with-us/ (Opens in a new tab)

Employer details

Employer name

Sussex Community NHS Foundation Trust

Address

East Surrey HospitL

Canada drive

Redhill

RH1 5RH


Employer's website

https://www.sussexcommunity.nhs.uk/work-with-us/ (Opens in a new tab)

For questions about the job, contact:

Site Capacity & Flow Lead

Donna Stallibrass

donna.stallibrass@nhs.net

07785303454

Date posted

16 December 2024

Pay scheme

Agenda for change

Band

Band 6

Salary

£37,338 to £44,962 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

150-GM1398-UPC

Job locations

East Surrey HospitL

Canada drive

Redhill

RH1 5RH


Supporting documents

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