Team administrator

Job summary

The Brighton & Hove Tissue Viability Team are looking for an administrator to join our service. Do you have administration experience, enjoy working within a team but also like the balance of working independently, then is the role for you. Our team is response for the tissue viability needs of the local area, this includes leg ulcer clinics (LUC) and weekend wound clinics (WWC). You will work closely with all of us, offering admin support, to include registering patients onto our digital system, booking appointments, liaising with patients, SCFT staff and other stakeholders who use our service. You should be adaptable as there is a need to travel to other sites within the Trust, to offer support and minute taking at meetings.

Main duties of the job

Be adaptable, approachable and friendly.

Managing day to day running of a busy office, with excellent organisational skills

Manage referrals coming into the service, ensuring correct data collected and available.

Update waiting lists

Ability to work within an a team, whilst being able to work independently when needed, there are times you will be in the office on your own.

Good time management

Excellent communication skills, both verbal and written

Fast and accurate keyboard skills.

Knowledge of systmone patient record system.

Skilled in Microsoft systems including excel, word, office, teams and outlook

Good telephone manner to process calls from service users and stakeholders

Ability to take minutes at meetings.

Email management

Deal with service users information confidentially, and follow agreed local and national processes and procedures

This is not an exhaustive list please check job description and person specification.

About us

We are the main provider of NHS community services across East and West Sussex. Our 6,000 staff serve a population of 1.3 million providing essential medical, nursing, and therapeutic care to adults and children.

Our Trust vision is to provide excellent care at the heart of the community, helping people plan, manage, adapt to changes in their health, supporting avoidable hospital admissions and reducing hospital stay times.

We have opportunities for everyone across our wide variety of services including medical, clinical, support and corporate services.

Why work for us?

• Positive 2023 NHS Staff Survey results, scoring highly in compassionate culture & leadership, and staff wellbeing support
• Variety of working environments across the community, in patients' homes, within our community hospitals and bases across the county
• Supportive flexible working patterns such as: part time, flexi time, annualised hours, and flexi retirement options
• Excellent training and development opportunities
• Research opportunities
• Cost-effective workplace nurseries in Crawley, Hove and Brighton
• Thriving BAME, Disability and Wellbeing, LGBT+ and Religion and Belief staff networks
• Level 3 accredited Disability Confident Leader, committed to creating inclusive workplaces
• Veteran Aware Trust, achieving accreditation from Veterans Covenant Healthcare Alliance (VCHA)
• Located in stunning Sussex, with easy access to the South Downs and the coast
• Access to a wide range of benefits and discounts for NHS staff