Health Improvement Practitioner - Diabetes

Job description

Job responsibilities

Main tasksa) Plan and organise the commissioned Type 2 Education (T2ED) programme in accordance with key performance indicators and quality standards. Liaise with clinical team to adjust content of programme as required.b) Develop health promotional material to engage and encourage attendance by target population(s) including active promotion of the T2ED events to relevant audiences by a variety of methods. Maintain library of national materials appropriate for use.c) Be open to feedback from attendees and non-attendees to encourageincreased participation in T2ED programmes and events. Engage with clinical / administrative staff and other healthcare professionals in external agencies to assist with promotion of T2ED. Provide training as required to encourage attendance.d) Collate and analyse performance information to better understand the needs of the population(s) and encourage uptake of education programmes by those who are clinically appropriate. Capture patient feedback with integrity and respect for confidentiality. Present performance information to leadership team and make recommendation where appropriate.

Main responsibilitiesa) Plan and organise the provision of T2ED across venues, in accordance with staffing rotas and patient need, implement adjustments when necessary.

b) Analyse T2ED attendance data with a view to improving numbers who attend. Compare a range of demographics and patient information in order to identify and remove potential obstacles to meeting key performance indicators, eg difference in attendance by population(s) with type 2 Diabetes. Review referral and booking procedures and make recommendations with regard to processes in order to improve attendance and patient engagement.

c) Work autonomously while collaborating with colleagues in the multi-disciplinary teams in order to provide an effective and high-quality service. Provide updates on the attendance by patients to T2ED to the leadership team and make recommendation to improve attendance outcomes, which may include recommendations beyond own working practice by others in the team. This does not include responsibility for implementing changes to working practices beyond own are of work.

d) Present activity and outcome measures to evidence the importance of the project to all staff, including those from external organisations. Regularly attend team meetings.

e) Lead communications in order to promote the service in a timely manner, working with administrative colleagues as required. Make regular contact with patients to understand reasons for non-attendance adhering to quality improvement principles. Undertake surveys as required in accordance with SCFT policies regarding data protection.f) Liaise with the Operational Lead and Clinical Service Manager around budget and costs associated with delivering T2ED, making recommendations for expenditure and savings as required.g) Support Trust Information Governance service requirements and ensure all information is handled in accordance with good practice and shared appropriately.

Person Specification

Qualifications

Essential

• Registered nurse OR educated to degree level or NVQ4 diploma and additional experience equivalent to degree level.
• Health improvement / health promotion / public health module(s).

Desirable

• Project administration / management qualification

Experience

Essential

• Confidently liaise directly with customers, patients and/or members of the public.
• Leading a programme of events to defined specification and timeframe, effectively organising events across sites.
• Robust collation, analysis, interpretation and presentation of data including creation of reports

Desirable

• Implementation of healthcare quality improvement.
• Experience of SystemOne and ERS.

Skills and knowledge

Essential

• Adept with MSO package including ability to utilise excel effectively and create clear visually appealing reports.

Skills and knowledge

Essential

• Knowledge of health equity and implications for population wellbeing.
• Skilled in leading processes in order to deliver desired outcomes/outputs.
• Ability to travel to venues as required.
• Flexible-working to suit patient demand eg infrequent evenings, weekends as required.

Desirable

• Good knowledge of performance, project and programme management processes.

Skills and knowledge

Essential

• Accuracy when inputting data and preparing written communication, including an ability to convey messages clearly and succinctly.
• Interpersonal and communication skills with ability to motivate and influence others at all levels.
• Ability to listen and take input from others, amending stance appropriately.
• Ability to work autonomously with awareness of when to escalate.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Sussex Community NHS Foundation Trust

Address

Moulsecoomb Health Centre

Hodshrove Road

Brighton

BN2 4SE

Employer's website

https://www.sussexcommunity.nhs.uk/work-with-us/ (Opens in a new tab)