Job summary
It's an exciting time for our Urgent Community Response (UCR) Service as we expand into the High Weald, Lewes, and the Havens (HWLH) area. We are recruiting to our new teams who will work with patients in their homes across the HWLH communities.
As part of our expansion, we are looking for Care Certificate Educators to join our Practice Development Team using their expertise to develop the new teams and provide ongoing support to community and inpatient staff across HWLH. If you're an ambitious, proactive, and experienced healthcare support worker, we'd love to hear from you.
Our Urgent Community Response Service is made up of multidisciplinary teams working flexible to provide a 7-day service, 365 days a year, between 8am and 8pm. They deliver:
- A rapid response to people in the community who are experiencing acute episodes of ill-health.
- A supported discharge service to facilitate timely hospital discharges.
- Acute reablement for up to 10 days, supporting people to achieve functional goals and work towards independence with activities of daily living.
The team works closely with other services within Sussex Community NHS Foundation Trust (SCFT), as well as our acute and community partners, GPs, South East Coast Ambulance Service (SECAmb), adult social care and voluntary and third sector organisations.
Main duties of the job
You will act as a mentor to Healthcare Support Workers across SCFT, including Health and Therapy Assistants in the UCR Service, to assist in competency sign-off such as patient observations and fundamental care delivery. You will play an active role in the Healthcare Support Worker training programme, and support staff new to SCFT undergoing the Care Certificate.
We are looking for candidates with specialist knowledge who demonstrate strong clinical, leadership and communication skills, are innovative and flexible, and committed to evidence-based working.
You will need to able to drive with a full UK licence due to the geographic area covered by the team.
About us
Why work for us?
- Positive 2021 NHS Staff Survey results with compassionate culture and leadership, and support for staff wellbeing, scoring highly
- Rated 'Good' with 'Outstanding' features by the Care Quality Commission (CQC)
- Located in stunning Sussex, with easy access to the South Downs and the coast
- A great variety of working environments, in the community, in patients' homes and in our community hospitals
- Excellent training and development opportunities
- Real Living Wage Employer, with great rates of pay
- Supportive flexible working patterns such as part time, flexi time, annualised hours etc.
- Supportive team environments
- Cost-effective and convenient workplace nurseries in Crawley, Hove and Brighton
- Thriving BAME, Disability and Wellbeing, LGBT+ and Religion and Belief staff networks
- Accredited Level 3 Disability Confident Leader, committed to creating inclusive workplaces
- Access to a wide range of benefits and discounts for NHS staff
Job description
Job responsibilities
Further information is available in the attached job description and person specification.
If you would like to discuss this role or find out more, you can contact our Area Head of Nursing and Governance, Nicki Leighton, by emailing n.leighton@nhs.net.
Job description
Job responsibilities
Further information is available in the attached job description and person specification.
If you would like to discuss this role or find out more, you can contact our Area Head of Nursing and Governance, Nicki Leighton, by emailing n.leighton@nhs.net.
Person Specification
Qualifications
Essential
- Foundation Degree in Health and Social Care
Desirable
- Teaching qualification/ preceptorship
Experience
Essential
- Understands and acts in line with the Skills for Health Code of Conduct for Healthcare Support Workers
- Knowledge of when to seek advice and escalate to the appropriate professional for expert help and advice
- Understanding of the importance of following procedures and treatment plans
- Experience of nursing care for patients in a healthcare setting
Desirable
- Experience of Teaching and Assessing junior members of staff.
Skills & Knowledge
Essential
- Basic literacy and numeracy - minimum level 2.
- Basic knowledge of word, excel spreadsheets and e-mail system.
- Able to speak, read and write English fluently
- Sensitivity to the communication needs of others
- Ability to influence the behaviours of junior staff
- Ability to adapt communication style to circumstances
- Able to demonstrate empathy, tact and sensitivity
- Experience of working in teams under appropriate supervision as part of a multi-disciplinary team
- Ability to take part in reflective practice and clinical supervision activities
- Ability to organise and prioritise own delegated workload
- Ability to deal with non- routine and unpredictable nature of workload and individual patient contact
- Ability to communicate effectively (written, verbal and non-verbal communication) with patients/relatives and carers and all members of the multi-disciplinary team.
- Ability to support, supervise, and act as a role model to health care assistants, nursing associate students and other learners as required within the clinical setting.
Desirable
- Ability to speak to senior colleagues and to share information.
- Insight into how to evaluate own strengths and development needs, seeking advice where appropriate
Other
Essential
- Car driver
- Flexible to cover service needs, including weekends, out of hours or shift pattern if applicable
Desirable
- Access to a car for work purposes
Person Specification
Qualifications
Essential
- Foundation Degree in Health and Social Care
Desirable
- Teaching qualification/ preceptorship
Experience
Essential
- Understands and acts in line with the Skills for Health Code of Conduct for Healthcare Support Workers
- Knowledge of when to seek advice and escalate to the appropriate professional for expert help and advice
- Understanding of the importance of following procedures and treatment plans
- Experience of nursing care for patients in a healthcare setting
Desirable
- Experience of Teaching and Assessing junior members of staff.
Skills & Knowledge
Essential
- Basic literacy and numeracy - minimum level 2.
- Basic knowledge of word, excel spreadsheets and e-mail system.
- Able to speak, read and write English fluently
- Sensitivity to the communication needs of others
- Ability to influence the behaviours of junior staff
- Ability to adapt communication style to circumstances
- Able to demonstrate empathy, tact and sensitivity
- Experience of working in teams under appropriate supervision as part of a multi-disciplinary team
- Ability to take part in reflective practice and clinical supervision activities
- Ability to organise and prioritise own delegated workload
- Ability to deal with non- routine and unpredictable nature of workload and individual patient contact
- Ability to communicate effectively (written, verbal and non-verbal communication) with patients/relatives and carers and all members of the multi-disciplinary team.
- Ability to support, supervise, and act as a role model to health care assistants, nursing associate students and other learners as required within the clinical setting.
Desirable
- Ability to speak to senior colleagues and to share information.
- Insight into how to evaluate own strengths and development needs, seeking advice where appropriate
Other
Essential
- Car driver
- Flexible to cover service needs, including weekends, out of hours or shift pattern if applicable
Desirable
- Access to a car for work purposes
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
