Senior Health Care Support Worker/Clinic Prepper

Job summary

The post holder will work as an integral part of the Outpatients Services team. As an employee of the NHS Wales the post holder will be required to adhere to the Code of Conduct for Healthcare Support Workers in Wales.

The HCSW/Prepper will be an integral part of the clinical team. The role is a mix of administration and prep which need to be undertaken to assist the successful delivery of Outpatient Services on a daily basis. The post holder will link with members of the multidisciplinary team to ensure clinical activities are planned and completed in line with outpatient treatment guidelines.

Main duties of the job

• To work within the policies and procedures as laid down within the Trust and observe the safety of patients / clients.
• Check and chase up patient blood results (internal/external)
• Electronically admit and discharge patients ensuring appropriate follow up appointments/information is given and recorded
• Aware of the importance of prevention of infection in immunocompromised patients.
• Direct patients to appropriate treatment area of department
• Telephone contact with patients to rearrange appointments
• Refer complex enquiries to nursing team or line manager
• Analyse information to ensure compliance to standards and collates evidence through audit to support this.
• Assess the bookings on a continual basis judging the impact each new booking will have on the nursing workload
• Prep each Clinic and ensure maximum chair usage using the Cansic lists and chemo care

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us

Here at Velindre University NHS Trust we are extremely proud of the specialist services we provide across the whole of Wales in our cutting-edge Velindre Cancer Centre and ouraward-winning Welsh Blood Service, as well as the expertise of our corporate functions that bring the two divisions together. We are also fortunate to host the NHS Wales Shared Services Partnership and Health Technology Wales and have developed strong partnership working with these expert services.

Formed in 1999, the Trust has a dedicated workforce that continuously strives to provide the key principles of prudent healthcare through a wide array of roles. We play a vital role in the communities we support and have ambitious plans for the future to continue to improve the services we deliver. We strive to maintain our core values in everything we do by being; accountable, bold, caring and dynamic, and ensuring the best possible care for our patients and donors.

If you want to work for an organisation that prides itself on making a real difference and offers exciting career opportunities then Velindre University NHS Trust is the place for you.

Visit our website to find out more https://velindre.nhs.wales/