Job summary
The administrator role will carry out a range of administrative duties as required by the Velindre Oncology Academy (VOA)
To act as the first point of contact for students and staff on behalf of the Velindre Oncology Academy
To provide an efficient and high standard of data, information and administration support to the Velindre Oncology Academy (VOA)
To assist the team with the provision of a comprehensive support, administration and reporting services as requested, and provide a proactive approach to supporting the team.
English and/or Welsh speakers are equally welcome to apply
Main duties of the job
To provide an efficient and effective clerical and administration support service to the Velindre Oncology Academy team in accordance with Velindre University NHS Trust policies and procedures.
To support and appropriately signpost VOA students upon initial contact to the Academy
To support the VOA team in the administrative requirements of the implementation plan and sustainability of the Academy
To act as a first point of contact for communication for VOA, including responding to queries in an efficient and timely manner and escalating to staff to respond as appropriate.
To provide an accurate and efficient administration service to the department, through the provision of the following: incoming/outgoing telephone calls, digital chat, emails, and ActionPoint service log
To utilise SharePoint and database systems to create and run reports to respond to organisational requests and need, including maintenance and update existing excel spreadsheets, databases and ESR, and where appropriate, create new databases and spreadsheets for reporting purposes. To produce reports as directed.
To arrange VOA course bookings, facilitators/speakers, venues and manage student data logs.
About us
Here at Velindre University NHS Trust we are extremely proud of the specialist services we provide across the whole of Wales in our cutting-edge Velindre Cancer Centre and ouraward-winning Welsh Blood Service, as well as the expertise of our corporate functions that bring the two divisions together. We are also fortunate to host the NHS Wales Shared Services Partnership and Health Technology Wales and have developed strong partnership working with these expert services.
Formed in 1994, the Trust has a dedicated workforce that continuously strives to apply the key principles of value based healthcare through a wide array of roles. We play a vital role in the communities we support and have ambitious plans for the future to continue to improve the services we deliver. We strive to maintain our core values in everything we do by being; accountable, bold, caring and dynamic, and ensuring the best possible care for our patients and donors.
If you want to work for an organisation that prides itself on making a real difference and offers exciting career opportunities then Velindre University NHS Trust is the place for you.
Visit our website to find out more https://velindre.nhs.wales/
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Person Specification
Qualifications and Knowledge
Essential
- Good standard of education 5 GCSE's or above or equivalent experience (including English & Maths)
- NVQ Level 3 or equivalent experience
- Good knowledge & experience of software packages such as Microsoft
- Team Player
Desirable
- Audio typing & other secretarial admin qualifications.
- Excellent typing skills to RSA II Standard or equivalent
- Willingness to undertake training required to enhance the role
- Demonstrate good knowledge of Health and Safety
Experience
Essential
- Experience of Word, Excel and a good knowledge of information systems (including databases
- General Office Duties
- Experience of working with Microsoft office applications
- Experience of administrative procedures
Desirable
- Experience of using Oracle procurement system
- Previous experience of dealing with the general public
- IT knowledge i.e. use of other packages and databases.
- Telephone / Reception Duties
Skills and attributes
Essential
- Communicate detailed information to others.
- Train other professional staff in office systems and procedures.
- Basic IT - Word processing and spreadsheets.
- Good written and spoken English.
Desirable
- Processing and storage of data using paper and computerised systems.
- Basic user of database software.
Other
Essential
- Prioritising and time management
- Attention to Detail
Desirable
- Welsh Speaker (Level 1) or willingness to work towards
Person Specification
Qualifications and Knowledge
Essential
- Good standard of education 5 GCSE's or above or equivalent experience (including English & Maths)
- NVQ Level 3 or equivalent experience
- Good knowledge & experience of software packages such as Microsoft
- Team Player
Desirable
- Audio typing & other secretarial admin qualifications.
- Excellent typing skills to RSA II Standard or equivalent
- Willingness to undertake training required to enhance the role
- Demonstrate good knowledge of Health and Safety
Experience
Essential
- Experience of Word, Excel and a good knowledge of information systems (including databases
- General Office Duties
- Experience of working with Microsoft office applications
- Experience of administrative procedures
Desirable
- Experience of using Oracle procurement system
- Previous experience of dealing with the general public
- IT knowledge i.e. use of other packages and databases.
- Telephone / Reception Duties
Skills and attributes
Essential
- Communicate detailed information to others.
- Train other professional staff in office systems and procedures.
- Basic IT - Word processing and spreadsheets.
- Good written and spoken English.
Desirable
- Processing and storage of data using paper and computerised systems.
- Basic user of database software.
Other
Essential
- Prioritising and time management
- Attention to Detail
Desirable
- Welsh Speaker (Level 1) or willingness to work towards
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).