Welfare Rights Advisor

Job summary

An exciting opportunity has arisen for Welfare Rights Adviser.

Macmillan Welfare Rights Adviser 37.5 hours fixed term for 14 months post until December 2024 due to funding.

The posts are recruited and employed by Velindre Cancer Centre. One post in partnership with Macmillan Cancer Support. A second post as a Welfare Rights Adviser for the Wales Infected Blood support Scheme. (WIBSS) Both posts will work across the welfare rights service and as part of the wider Supportive Care Team. This is a busy, fast paced service. Working to requirements of the Advice Quality Standard (AQS) and Macmillan Targets.

You will work as part of a team of Welfare Rights Advisers. You will be responsible for a case load of clients.You will undertake case work. Assisting clients to access their entitlements to welfare benefits and other sources of financial help. Substantial recent benefit casework experience is an essential requirement of this job, preferably to the standard of the Advice Quality Standard (AQS).

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Main duties of the job

You will work in close partnership with health and other professionals to advise the client group. You will also be involved in delivering training and information sessions and producing information materials. Experience in these areas would be an advantage.

A desire to promote income maximisation and an understanding of the causes and effects of poverty are essential.

To provide a specialist welfare benefit advice service to maximise the benefit income of people who are under the care of WIBSS and Velindre Cancer Centre their carers and families.

Work as part of the supportive care team at Velindre Cancer Centre

To provide a specialist welfare benefit advice service to maximise the benefit income of people who are under the care of WIBSS and Velindre Cancer Centre their carers and families.

To carry out complex casework up to and including appeals representation (1st Tier and Upper Tribunals).

To deliver informal training and to give advice and support to other staff both in the statutory and voluntary sectors.

To participate in take-up campaigns and liaison with other organisations.

About us

Here at Velindre University NHS Trust we are extremely proud of the specialist services we provide across the whole of Wales in our cutting-edge Velindre Cancer Centre and ouraward-winning Welsh Blood Service, as well as the expertise of our corporate functions that bring the two divisions together. We are also fortunate to host the NHS Wales Shared Services Partnership and Health Technology Wales and have developed strong partnership working with these expert services.

Formed in 1999, the Trust has a dedicated workforce that continuously strives to provide the key principles of prudent healthcare through a wide array of roles. We play a vital role in the communities we support and have ambitious plans for the future to continue to improve the services we deliver. We strive to maintain our core values in everything we do by being; accountable, bold, caring and dynamic, and ensuring the best possible care for our patients and donors.

If you want to work for an organisation that prides itself on making a real difference and offers exciting career opportunities then Velindre University NHS Trust is the place for you.

Visit our website to find out more https://velindre.nhs.wales/