Administration Supervisor

Wiltshire Health and Care LLP

Information:

This job is now closed

Job summary

Administration supervisor - Band 3

Jenner House - Chippenham

37.5 Hours per week - Permanent

Flexible working pattern Monday Friday 08:00 - 16:00 or 08:30 - 16:30

We are looking to appoint an Administration Supervisor who is an enthusiastic and committed individual to provide administrative and line management support to a team of administrators.

This post will be based at Jenner House. However you will also be required to travel to the community hospitals in Chippenham, Trowbridge, Warminster, Malmesbury, Savernake and Melksham approximately every 6 weeks to undertake one to ones with the administrators (travel expenses will be paid for all non-base site visits)

You will need to be able to work in a calm, logical and methodical way and be able to multi-task whilst dealing with frequent interruptions, and you must possess effective communication skills whilst always maintaining patient confidentiality.

Main duties of the job

The role is demanding and interesting and will require someone who is flexible and able to work under pressure. Previous experience of working in a reception setting would be welcome.

The attributes required are:

Proven supervisory experience and excellent organisational, IT and communication skills

Excellent communication & Interpersonal skills

Ability to work well as part of a team

Ability to learn quickly

Good organisational skills

Great ability to concentrate and work accurately

Ability to work cross site

This is a fantastic opportunity for an individual who relishes a challenge. In return we can offer you a supportive, fast moving, and varied job, in an often-busy environment.

For an informal discussion please contact:

Heather Byrd, Administration Manager by email heather.byrd@nhs.net or phone 07787271763

About us

Wiltshire Health and Care provides community based health services, enabling people to live healthy independent lives. Our Vision is to enable people to live independant and fulfilling lives for as long as possible. We are an NHS partnership organisation, focused entirely on delivering quality health and care to the people of Wiltshire - not on making a profit.

There has never been a better time to join us. Community services are expanding as part of the NHS Long Term Plan and the population of Wiltshire has never needed the energy, enthusiasm and commitment of our community-focused teams more than now. You will join a friendly and supportive team who live our values of Quality, Integrity, Partnership and Change, which were developed with our staff, patients and carers. We have an overall good rating from the CQC, with the majority of our services rated as Outstanding.

If you already live in or near Wiltshire, youll know that it is a great place to live and work: rolling countryside, bustling market towns and vibrant city life combined with excellent transport links and good schools. If you are looking to move to the area, we offer local employment and a chance to play a crucial role as part of your new community straight away. What are you waiting for?!

Date posted

11 April 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year pro rata

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

C9085-WHC-21849-2

Job locations

Nhs England

Langley Park

Chippenham

Wiltshire

SN15 1GG


Job description

Job responsibilities

Please see the attached Job Description (under Supporting Documents) for more information regarding the role and to access the full person specification.

Job description

Job responsibilities

Please see the attached Job Description (under Supporting Documents) for more information regarding the role and to access the full person specification.

Person Specification

Qualifications

Essential

  • Team Leader experience
  • Regular use of Databases, Word processing packages, spread sheets
  • Patient Administration Systems

Experience

Essential

  • To have worked previously in a medical, health or social care environment
  • To have significant office experience
  • Experience in supervising a team
  • Knowledge of data protection and confidentiality
  • Experience in waiting list management of a large referral base
  • Experience of using PAS (e.g Medway / SystmOne)
  • Knowledge of Information Governance

Additional Criteria

Essential

  • Access to a vehicle that can be used for business purposes and hold a full and valid driving licence.
Person Specification

Qualifications

Essential

  • Team Leader experience
  • Regular use of Databases, Word processing packages, spread sheets
  • Patient Administration Systems

Experience

Essential

  • To have worked previously in a medical, health or social care environment
  • To have significant office experience
  • Experience in supervising a team
  • Knowledge of data protection and confidentiality
  • Experience in waiting list management of a large referral base
  • Experience of using PAS (e.g Medway / SystmOne)
  • Knowledge of Information Governance

Additional Criteria

Essential

  • Access to a vehicle that can be used for business purposes and hold a full and valid driving licence.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Wiltshire Health and Care LLP

Address

Nhs England

Langley Park

Chippenham

Wiltshire

SN15 1GG


Employer's website

https://wiltshirehealthandcare.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Wiltshire Health and Care LLP

Address

Nhs England

Langley Park

Chippenham

Wiltshire

SN15 1GG


Employer's website

https://wiltshirehealthandcare.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

Heather Byrd

heather.byrd@nhs.net

07787271763

Date posted

11 April 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year pro rata

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

C9085-WHC-21849-2

Job locations

Nhs England

Langley Park

Chippenham

Wiltshire

SN15 1GG


Supporting documents

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Wiltshire Health and Care LLP's privacy notice (opens in a new tab)