Job summary
The Donor Care Healthcare Support Worker (DCHSW) is a core member of the multidisciplinary Clinical Donor Care Specialist Team. The DCHSW under the guidance and delegation of the Donor Care Specialist Nurse, is responsible for providing donor care support in line with appropriate clinical SOPs and guidelines to donors and collections teams across Wales.
Main duties of the job
Communicate effectively with a range of individuals to provide clinical support and guidance both verbal and written format.
Accurately enter outcomes, donor medical information and related Nursing documentation into a range of digital applications.
Ensure the provision of high-quality and safe donor care in line with organisational standard operating procedures.
Deliver clinical induction training to the Donor Contact Centre Advisors.
About us
Here atVelindre University NHS Trustwe are extremely proud of the specialist services we provide across the whole of Wales in ourcutting-edgeVelindre Cancer Centreand ouraward-winningWelsh Blood Service, as well as the expertise of our corporate functions that bring the two divisions together. We are also fortunate to host theNHS Wales Shared Services PartnershipandHealth Technology Walesand have developed strong partnership working with these expert services.
Formed in 1999, the Trust has a dedicated workforce that continuously strives to apply the key principles of value based healthcare through a wide array of roles. We play a vital role in the communities we support and have ambitious plans for the future to continue to improve the services we deliver. We strive to maintain our core values in everything we do by being; accountable, bold, caring and dynamic, and ensuring the best possible care for our patients and donors.
If you want to work for an organisation that prides itself on making a real difference and offers exciting career opportunities then Velindre University NHS Trust is the place for you.
Visit our website to find out morehttps://velindre.nhs.wales/
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications and knowledge
Essential
- Knowledge and understanding of donor care processes
- Possess Maths and English GCSEs (Grade A-C) or level 2 essential skills qualification in literacy and numeracy
- Understanding of Donor Selection Guidance, G.D.R.I and their application in practice
- Understanding of confidentiality and data protection
Desirable
- Welsh Speaker (Level 1) or willingness to work towards
- Possesses or working towards a level 3 (Qualification and Credit Framework.)
Experience
Essential
- Experience of Multidisciplinary teamwork
Desirable
- Experience of working within a blood establishment
Skills and attributes
Essential
- Effective verbal and written communication and numeracy skills
- Able to work methodically and accurately often with competing demands
- Basic IT skills and working knowledge of Microsoft packages
- Ability to deliver to specified deadlines
- Ability to work flexibly to accommodate demands
- Be willing and able to develop own knowledge and skills in line with Healthcare Support Worker Framework
- Commitment to undertaking required educational qualifications to meet requirements of Health Care Support Worker Framework.
Other
Essential
- Ability to develop and maintain positive working relationships
- Ability to adhere to organisational values and behaviours
- Flexibility to occasionally work outside of normal hours.
- Ability to travel between sites and across a wide geographical area.
- Ability to work in line with VUNHST Nursing Standards
Person Specification
Qualifications and knowledge
Essential
- Knowledge and understanding of donor care processes
- Possess Maths and English GCSEs (Grade A-C) or level 2 essential skills qualification in literacy and numeracy
- Understanding of Donor Selection Guidance, G.D.R.I and their application in practice
- Understanding of confidentiality and data protection
Desirable
- Welsh Speaker (Level 1) or willingness to work towards
- Possesses or working towards a level 3 (Qualification and Credit Framework.)
Experience
Essential
- Experience of Multidisciplinary teamwork
Desirable
- Experience of working within a blood establishment
Skills and attributes
Essential
- Effective verbal and written communication and numeracy skills
- Able to work methodically and accurately often with competing demands
- Basic IT skills and working knowledge of Microsoft packages
- Ability to deliver to specified deadlines
- Ability to work flexibly to accommodate demands
- Be willing and able to develop own knowledge and skills in line with Healthcare Support Worker Framework
- Commitment to undertaking required educational qualifications to meet requirements of Health Care Support Worker Framework.
Other
Essential
- Ability to develop and maintain positive working relationships
- Ability to adhere to organisational values and behaviours
- Flexibility to occasionally work outside of normal hours.
- Ability to travel between sites and across a wide geographical area.
- Ability to work in line with VUNHST Nursing Standards
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
