Job summary
An exciting opportunity has arisen to join the Innovation & Improvement Hub (iHub) at the Welsh Blood Service.
We are looking for an ambitious and capable Project and Service Improvement Officer who will be responsible for supporting a range of project, service improvement and change management activities on a day-to-day basis, supporting the organisation in meeting key strategic business aims and goals.
The Innovation & Improvement Hub (iHub) hosts three areas: Projects & Change Management, Capital Planning and Service Improvement. These three areas provide a range of specialist support and advice to the whole of the Welsh Blood Service in terms of project/change management, capital schemes and continuous improvement. The three areas work closely together to support both business-as-usual and organisational change initiatives to ensure the approach and delivery of relevant work meets the necessary requirements and minimises disruption to service delivery.
Main duties of the job
The post holder will be responsible for providing support to project management and service improvement activities. This includes providing high-quality project administration to ensure the successful delivery of projects and supporting the Service Improvement Team with the planning, development and delivery of business-as-usual (BAU) activities and the Service Improvement Strategy.
PLEASE NOTE: Due to the nature of the position there will be a requirement for the post holder to attend offices at WBS headquarters to work on a regular basis. The post would therefore be unsuitable for anyone looking to work from home/remotely.
About us
Here at Velindre University NHS Trust we are extremely proud of the specialist services we provide across the whole of Wales in our cutting-edge Velindre Cancer Centre and ouraward-winning Welsh Blood Service, as well as the expertise of our corporate functions that bring the two divisions together. We are also fortunate to host the NHS Wales Shared Services Partnership and Health Technology Wales and have developed strong partnership working with these expert services.
Formed in 1999, the Trust has a dedicated workforce that continuously strives to apply the key principles of value based healthcare through a wide array of roles. We play a vital role in the communities we support and have ambitious plans for the future to continue to improve the services we deliver. We strive to maintain our core values in everything we do by being; accountable, bold, caring and dynamic, and ensuring the best possible care for our patients and donors.
If you want to work for an organisation that prides itself on making a real difference and offers exciting career opportunities then Velindre University NHS Trust is the place for you.
Visit our website to find out more https://velindre.nhs.wales/
Job description
Job responsibilities
You will be able to find a full Job Description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
This post is fixed term/secondment for 12 months to meet the needs of the service.
If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Job description
Job responsibilities
You will be able to find a full Job Description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
This post is fixed term/secondment for 12 months to meet the needs of the service.
If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Person Specification
Other
Essential
- Effective interpersonal and communication skills
- Responsive to changing environments
- Open to continuous development
- Ability to work in a team, to work to deadlines and on own initiative
- Willingness and ability to travel between sites in Wales
Desirable
- Self-motivated & enthusiastic person
- Welsh speaker (Level 1) or willingness to work towards
Skills and Attributes
Essential
- Good organisational skills, and the ability to identify priorities
- Possess good written and oral communication skills
- Good report drafting skills and minute taking
- Capable of understanding the wider objectives of projects and programmes
Desirable
- Ability to develop and maintain effective working relationships with stakeholders and third-party service providers involved in the delivery of the projects and programmes
Experience
Essential
- Experience of administering projects
- Knowledge of techniques for planning, monitoring, and controlling projects, e.g. PRINCE2
- Good knowledge of Computer skills, and Microsoft Office Suite, with the ability to master new applications
- Experience and/or knowledge of service improvement methodologies
Desirable
- Experience of recording and monitoring financial information
- Experience and understanding of change and configuration management
- Knowledge of NHS systems and procedures, including the procurement process
Qualifications & Knowledge
Essential
- Good level of educational attainment to degree level or equivalent experience
- Recognised project management qualification or equivalent experience
Desirable
- Evidence of further development - diploma or equivalent experience
Person Specification
Other
Essential
- Effective interpersonal and communication skills
- Responsive to changing environments
- Open to continuous development
- Ability to work in a team, to work to deadlines and on own initiative
- Willingness and ability to travel between sites in Wales
Desirable
- Self-motivated & enthusiastic person
- Welsh speaker (Level 1) or willingness to work towards
Skills and Attributes
Essential
- Good organisational skills, and the ability to identify priorities
- Possess good written and oral communication skills
- Good report drafting skills and minute taking
- Capable of understanding the wider objectives of projects and programmes
Desirable
- Ability to develop and maintain effective working relationships with stakeholders and third-party service providers involved in the delivery of the projects and programmes
Experience
Essential
- Experience of administering projects
- Knowledge of techniques for planning, monitoring, and controlling projects, e.g. PRINCE2
- Good knowledge of Computer skills, and Microsoft Office Suite, with the ability to master new applications
- Experience and/or knowledge of service improvement methodologies
Desirable
- Experience of recording and monitoring financial information
- Experience and understanding of change and configuration management
- Knowledge of NHS systems and procedures, including the procurement process
Qualifications & Knowledge
Essential
- Good level of educational attainment to degree level or equivalent experience
- Recognised project management qualification or equivalent experience
Desirable
- Evidence of further development - diploma or equivalent experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
