Public Health Wales

Business Support Officer

The closing date is 22 April 2026

Job summary

This role involves providing comprehensive business and administration support to the Health Improvement Division which includes supporting recruitment, procurement and our grants programmes.

As part of this role there will be a requirement to work between 40% and 60% of the time (2-3 days per week) from our Cardiff office. Additional attendance may be required, for example, key meetings, training, events, or to support service delivery. Applicants should ensure they are able to meet this requirement. Office attendance expectations may be reviewed in line with organisational and service needs

Main duties of the job

Duties involve organising and servicing meetings and managing enquiries from a range of internal and external stakeholders, which may include confidential information.

The successful candidate willbe responsible forproducing a variety of documents,databases and supporting financial processes such as raising and managing purchase orders and financial monitoring.

We are looking for someone with experienceof working in abusinessor administrative support post, withstrong communicationskillsandthe ability to work independently, manage multiple priorities under pressure and use Microsoft Office applications confidently. This is an exciting opportunity to work as part of a Team to provide business and administrative support to the Health Improvement Division.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

About us

We are Public Health Wales - the national public health agency in Wales. Our purpose is 'Working together for a healthier Wales'. We exist to help everyone in Wales live longer, healthier, happier lives. Together with our partners, we work to increase healthy life expectancy, improve health and well-being, and reduce inequalities for everyone in Wales, now and for future generations.

Our teams work to prevent disease, protect health, and provide leadership, specialist services and public health expertise. We are the leading source of public health information, research and innovation in Wales. In a world facing complex health challenges, our work has never been so important.

We are guided by our Values, 'Working together, with trust and respect, to make a difference'. We are committed to building an inclusive workplace that values equality and diversity. We welcome applications which represent the rich diversity of the communities we serve and are supportive of flexible working arrangements, including part time roles and job sharing.

To find out more about working for us and the benefits we offer please visit https://phw.nhs.wales/careers/

For guidance on the application process, please visithttps://phw.nhs.wales/working-for-us/applicant-information-and-guidance/

Details

Date posted

15 April 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£28,819 to £31,626 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

028-AC060-0426

Job locations

2 Capital Quarter

Tyndall Street

Cardiff

CF10 4BZ


Job description

Job responsibilities

For Full Job details, please see the Job Description in the documents attached or contact hi-business.support@wales.nhs.uk.

Job description

Job responsibilities

For Full Job details, please see the Job Description in the documents attached or contact hi-business.support@wales.nhs.uk.

Person Specification

Qualifications and Knowledge

Essential

  • NVQ Level 4 in Business Administration (or working towards) or equivalent level of knowledge and skills.
  • Knowledge of administrative practices and procedures, including data protection and confidentiality principles.

Desirable

  • Awareness of financial management processes, such as requisitions and invoicing systems (e.g., Oracle).

Experience

Essential

  • Proven experience performing a wide range of administrative and business support duties

Skills and Attributes

Essential

  • Excellent verbal and written communication skills with high attention to detail and accuracy in all tasks.
  • Strong organisational and time management skills, with the ability to prioritise and adapt to changing demands.
Person Specification

Qualifications and Knowledge

Essential

  • NVQ Level 4 in Business Administration (or working towards) or equivalent level of knowledge and skills.
  • Knowledge of administrative practices and procedures, including data protection and confidentiality principles.

Desirable

  • Awareness of financial management processes, such as requisitions and invoicing systems (e.g., Oracle).

Experience

Essential

  • Proven experience performing a wide range of administrative and business support duties

Skills and Attributes

Essential

  • Excellent verbal and written communication skills with high attention to detail and accuracy in all tasks.
  • Strong organisational and time management skills, with the ability to prioritise and adapt to changing demands.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Public Health Wales

Address

2 Capital Quarter

Tyndall Street

Cardiff

CF10 4BZ


Employer's website

https://phw.nhs.wales/ (Opens in a new tab)

Employer details

Employer name

Public Health Wales

Address

2 Capital Quarter

Tyndall Street

Cardiff

CF10 4BZ


Employer's website

https://phw.nhs.wales/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Business Manager

Claire Peglar

hi-business.support@wales.nhs.uk

02920227744

Details

Date posted

15 April 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£28,819 to £31,626 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

028-AC060-0426

Job locations

2 Capital Quarter

Tyndall Street

Cardiff

CF10 4BZ


Supporting documents

Privacy notice

Public Health Wales's privacy notice (opens in a new tab)