Job summary
The postholder will lead and deliver internal communications strategies and campaigns to engage staff and support organisational priorities, including managing content across internal channels and advising on best practices.
Coordinate and support key organisational initiatives and events, such as major corporate events and change programmes, ensuring effective communication and stakeholder engagement.
Act as a trusted advisor and liaison, providing strategic communications input, building relationships across the organisation, and deputising for senior managers when required.
Main duties of the job
The postholder willlead and deliver internal communications strategies and campaigns to engage staff and support organisational priorities, including managing content across internal channels and advising on best practices.
Coordinate and support key organisational initiatives and events, such as major corporate events and change programmes, ensuring effective communication and stakeholder engagement.
Act as a trusted advisor and liaison, providing strategic communications input, building relationships across the organisation, and deputising for senior managers when required.
About us
We are Public Health Wales - the national public health agency in Wales. Our purpose is 'Working together for a healthier Wales'. We exist to help everyone in Wales live longer, healthier, happier lives. Together with our partners, we work to increase healthy life expectancy, improve health and well-being, and reduce inequalities for everyone in Wales, now and for future generations.
Our teams work to prevent disease, protect health, and provide leadership, specialist services and public health expertise. We are the leading source of public health information, research and innovation in Wales. In a world facing complex health challenges, our work has never been so important.
We are guided by our Values, 'Working together, with trust and respect, to make a difference'. We are committed to building an inclusive workplace that values equality and diversity. We welcome applications which represent the rich diversity of the communities we serve and are supportive of flexible working arrangements, including part time roles and job sharing.
To find out more about working for us and the benefits we offer please visit https://phw.nhs.wales/careers/
For guidance on the application process, please visithttps://phw.nhs.wales/working-for-us/applicant-information-and-guidance/
Job description
Job responsibilities
Internal Communications
- Develop, deliver, and evaluate internal communications campaigns aligned with organisational strategy
- Devise and execute communications strategies for key change programmes using existing channels
- Bring bestpractice internal comms expertise; advise stakeholders on guiding staff through the change curve
- Create, write, and edit content for internal channels: intranet, internal social, bulletins, and other formats
- Provide input and advice on strategic internal communications and content across the organisation
Partnership & Stakeholder Engagement
- Build relationships with key staff leading internal change programmes
- Strengthen partnerships by supporting and promoting open, proactive communications between Public Health Wales and stakeholders
- Liaise with external stakeholders on corporate communications as required
Events (Corporate)
- Work with the Senior Communications Manager to deliver the corporate events strategy
- Plan and support major events, including the annual Staff Conference
Media Relations (OnCall)
- Receive media enquiries as part of the outofhours rota
- Advise on, develop, and manage responses, including lines to take on complex or contentious issues
Strategic Advice, Policy & Service Development
- Analyse communication implications of policy proposals and advise on managing them
- Implement Public Health Wales policies
- Provide input and advice to policy development
- Attend, report to, and contribute to Communications Team meetings
- Deputise for the Senior Communications Manager at meetings and in other communications work when required
Planning & Organisational Skills
- Develop and manage annual proactive programmes of communications activity
Analytical & Judgement Skills
- Analyse and interpret complex internal communication issues, circumstances, and perspectives
- Advise on and plan solutions to communication challenges
Financial & Physical Resources
- Purchase printing, translation, design, and similar services
- Manage nominated project budgets
People (Human Resources) Responsibilities
- Allocate and share tasks while working across multiple teams
- Deliver communications training and development to build capability
Information Management & Delivery
- Collect, analyse, interpret, and disseminate information for promoting health
- Develop communication materials using Microsoft Office software
Research, Evaluation & Continuous Improvement
- Undertake surveys and audits as necessary for communications work
- Provide knowledge base on key communications initiatives to inform research and effective practice
- Develop, deliver, and evaluate campaigns (linking back to Internal Comms)
Professional Autonomy (Freedom to Act)
- Manage public health communications within remit
Develop appropriate partnerships in communications and health improvement
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply now" to view on Trac.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Job description
Job responsibilities
Internal Communications
- Develop, deliver, and evaluate internal communications campaigns aligned with organisational strategy
- Devise and execute communications strategies for key change programmes using existing channels
- Bring bestpractice internal comms expertise; advise stakeholders on guiding staff through the change curve
- Create, write, and edit content for internal channels: intranet, internal social, bulletins, and other formats
- Provide input and advice on strategic internal communications and content across the organisation
Partnership & Stakeholder Engagement
- Build relationships with key staff leading internal change programmes
- Strengthen partnerships by supporting and promoting open, proactive communications between Public Health Wales and stakeholders
- Liaise with external stakeholders on corporate communications as required
Events (Corporate)
- Work with the Senior Communications Manager to deliver the corporate events strategy
- Plan and support major events, including the annual Staff Conference
Media Relations (OnCall)
- Receive media enquiries as part of the outofhours rota
- Advise on, develop, and manage responses, including lines to take on complex or contentious issues
Strategic Advice, Policy & Service Development
- Analyse communication implications of policy proposals and advise on managing them
- Implement Public Health Wales policies
- Provide input and advice to policy development
- Attend, report to, and contribute to Communications Team meetings
- Deputise for the Senior Communications Manager at meetings and in other communications work when required
Planning & Organisational Skills
- Develop and manage annual proactive programmes of communications activity
Analytical & Judgement Skills
- Analyse and interpret complex internal communication issues, circumstances, and perspectives
- Advise on and plan solutions to communication challenges
Financial & Physical Resources
- Purchase printing, translation, design, and similar services
- Manage nominated project budgets
People (Human Resources) Responsibilities
- Allocate and share tasks while working across multiple teams
- Deliver communications training and development to build capability
Information Management & Delivery
- Collect, analyse, interpret, and disseminate information for promoting health
- Develop communication materials using Microsoft Office software
Research, Evaluation & Continuous Improvement
- Undertake surveys and audits as necessary for communications work
- Provide knowledge base on key communications initiatives to inform research and effective practice
- Develop, deliver, and evaluate campaigns (linking back to Internal Comms)
Professional Autonomy (Freedom to Act)
- Manage public health communications within remit
Develop appropriate partnerships in communications and health improvement
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply now" to view on Trac.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Person Specification
Qualifications and Knowledge
Essential
- oKnowledge of change communications and change management in an organisational setting oKnowledge of communications, public relations, journalism, social marketing, and marketing/communication techniques in a public health environment oKnowledge of public-sector organisations and the external political environment
Desirable
- oAbility to speak Welsh (Welsh and/or English speakers are welcome)
Experience
Essential
- oExperience in developing, delivering, and evaluating internal communications campaigns oExperience in creating, writing, and editing content for internal channels (intranet, bulletins, social platforms) oExperience advising stakeholders on communications strategies and best practice
Desirable
- oExperience in corporate events planning and delivery oExperience handling media enquiries and managing responses on complex or contentious issues
Skills and Attributes
Essential
- oStrong analytical and judgement skills to interpret complex communication issues and plan solutions oExcellent planning and organisational skills to manage proactive programmes of communications activity oAbility to provide training and impart knowledge to build communications capacity oStrong interpersonal and relationship-building skills across multiple teams and stakeholders oHigh standard of written and verbal communication skills
Desirable
- oAbility to manage budgets and procure services (printing, translation, design) oAbility to deputise for senior managers and represent the team at meetings
Other
Essential
- oCommitment to confidentiality, risk management, and health & safety standards oAbility to work flexibly and manage multiple priorities under pressure oWillingness to participate in out-of-hours media rota
Desirable
- oUnderstanding of governance requirements and records management in a healthcare/public sector context
Person Specification
Qualifications and Knowledge
Essential
- oKnowledge of change communications and change management in an organisational setting oKnowledge of communications, public relations, journalism, social marketing, and marketing/communication techniques in a public health environment oKnowledge of public-sector organisations and the external political environment
Desirable
- oAbility to speak Welsh (Welsh and/or English speakers are welcome)
Experience
Essential
- oExperience in developing, delivering, and evaluating internal communications campaigns oExperience in creating, writing, and editing content for internal channels (intranet, bulletins, social platforms) oExperience advising stakeholders on communications strategies and best practice
Desirable
- oExperience in corporate events planning and delivery oExperience handling media enquiries and managing responses on complex or contentious issues
Skills and Attributes
Essential
- oStrong analytical and judgement skills to interpret complex communication issues and plan solutions oExcellent planning and organisational skills to manage proactive programmes of communications activity oAbility to provide training and impart knowledge to build communications capacity oStrong interpersonal and relationship-building skills across multiple teams and stakeholders oHigh standard of written and verbal communication skills
Desirable
- oAbility to manage budgets and procure services (printing, translation, design) oAbility to deputise for senior managers and represent the team at meetings
Other
Essential
- oCommitment to confidentiality, risk management, and health & safety standards oAbility to work flexibly and manage multiple priorities under pressure oWillingness to participate in out-of-hours media rota
Desirable
- oUnderstanding of governance requirements and records management in a healthcare/public sector context
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
