Job summary
The NHS Performance & Improvement (NHS P&I) Planning Directorate provides leadership, strategic and professional management for planning across the NHS P&I as well as with system partners including Welsh Government, Health Boards, Trusts and Special Health Authorities.
The role will support the system leadership of specific areas of focus, such as National planning, regional planning & service change
This role provides direct management support to the Head of Planning and will deputise as required in their absence. This role is a senior manager with the NHS P&I and part of the Planning Senior Management Team.
Main duties of the job
Management and Leadership
Provide support in Strategic Planning across NHS P&I through the development and ongoing review of the NHS P&I planning, national planning requirements and in the coordination and implementation of regional planning/service change opportunities. Leading work to develop a robust planning cycle, associated performance process and embed planning across, and external to the NHS P&I.
Communications and Relationships
Develop strong productive partnerships with key stakeholders including Welsh Government, health boards, Special Health Authorities and trusts, Llais, local authorities, academic centres, industry and voluntary sectors. Maintaining strong relationships with colleagues in planning in Health Boards and trusts to develop consistent and integrated planning and performance approaches.
Policy and service development
Lead on a range of planning development and corporate initiatives including annual plans as agreed with the Head of Planning both within the NHS P&I and across the wider NHS Wales system.
About us
NHS Wales Performance and Improvement works in partnership for and on behalf of Welsh Government, in and with the NHS in Wales and is hosted by Public Health Wales.
Our key purpose is to drive improvements in the quality and safety of care - resulting in better and more equitable outcomes, access and patient experience, reduced variation, and improvements in population health.
We do this by providing strong leadership and strategic direction - enabling, supporting, and directing NHS Wales to transform clinical services in line with national priorities and standards.
To find out more about working for us and the benefits we offer please visit https://phw.nhs.wales/careers/
For guidance on the application process, please visithttps://phw.nhs.wales/working-for-us/applicant-information-and-guidance/
Job description
Job responsibilities
Management and Leadership
Work in close partnership with the Welsh Government Planning Team to develop the National Planning Framework, acting as the conduit across the NHS P&I directorates to inform Welsh Government.
Support and maintain relationships that the NHS P&I strategy, workplans and outcomes are clearly communicated to the wider NHS Wales system
Lead the development and coordination of planning in specific directorates of the NHS P&I to ensure data driven, evidence-based planning, intelligent deployment of insight to support strategic, clinical and system wide priorities.
Communications and Relationships
Working with peers across the NHS P&I directorates support the collaborative and integrated approach to priority setting and reduce duplication in resources.
Manage, motivate, persuade, and influence multiple stakeholders to ensure the timely completion and in the adoption of service improvements and clinical pathways.
To provide and receive highly complex, highly sensitive or highly contentious information where developed persuasive, motivational, negotiating, training, empathetic or reassurance skills are required to overcome significant barriers to acceptance, drawing on the highest level of interpersonal communication skills.
The post holder will be required to regularly produce complex reports and presentations based on a range of information from a variety of sources. Writing and presenting reports to a wide range of groups possibly including Welsh Government, National NHS groups as well as individual Health Board groups, as required.
Analytical & Judgement Skills
Lead aspects of the development of an approach that supports the timely identification of challenges/emerging themes through use of insight, data and operational context and mechanism to identify, escalate and support delivery of agreed priorities. To do this the postholder will be required to analyse and interpret complex information, make judgements on impact on agreed plans and present options for appropriate actions as necessary.
Analyse and interpret national policy including Welsh Government directives, Royal College guidance, commissioning, planning and NICE guidance etc. to inform system planning
Co-ordinate cross functional activities with national informatics and data teams to understand variances from original plans and maintain a view of actual against forecast projections and the implications for strategic and system planning
Policy and service development
Lead on a range of planning development and corporate initiatives including annual plans as agreed with the Head of Planning both within the NHS P&I and across the wider NHS Wales system.
Through communication networks, work with external agencies as appropriate in collaborative schemes for delivery of joint strategy and service developments.
Support and contribute to the development of the NHS P&I work programme, ensuring engagement with health boards and trusts in determining its priorities and to ensure it supports and informs medium term, annual operational and financial plans, including implementing and evaluating service plans and strategies.
Freedom to act
Responsible for the day-to-day operational management and strategic development of all services within the post holders portfolio, balancing the need for proactive service development and strategic leadership against the reactive demand of operational responsibilities and stakeholders.
The post holder will be expected to work independently guided by broad health strategies and organisational policies and specific local and national guidelines, advising on how these should be interpreted and implemented.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply now" to view on Trac.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Job description
Job responsibilities
Management and Leadership
Work in close partnership with the Welsh Government Planning Team to develop the National Planning Framework, acting as the conduit across the NHS P&I directorates to inform Welsh Government.
Support and maintain relationships that the NHS P&I strategy, workplans and outcomes are clearly communicated to the wider NHS Wales system
Lead the development and coordination of planning in specific directorates of the NHS P&I to ensure data driven, evidence-based planning, intelligent deployment of insight to support strategic, clinical and system wide priorities.
Communications and Relationships
Working with peers across the NHS P&I directorates support the collaborative and integrated approach to priority setting and reduce duplication in resources.
Manage, motivate, persuade, and influence multiple stakeholders to ensure the timely completion and in the adoption of service improvements and clinical pathways.
To provide and receive highly complex, highly sensitive or highly contentious information where developed persuasive, motivational, negotiating, training, empathetic or reassurance skills are required to overcome significant barriers to acceptance, drawing on the highest level of interpersonal communication skills.
The post holder will be required to regularly produce complex reports and presentations based on a range of information from a variety of sources. Writing and presenting reports to a wide range of groups possibly including Welsh Government, National NHS groups as well as individual Health Board groups, as required.
Analytical & Judgement Skills
Lead aspects of the development of an approach that supports the timely identification of challenges/emerging themes through use of insight, data and operational context and mechanism to identify, escalate and support delivery of agreed priorities. To do this the postholder will be required to analyse and interpret complex information, make judgements on impact on agreed plans and present options for appropriate actions as necessary.
Analyse and interpret national policy including Welsh Government directives, Royal College guidance, commissioning, planning and NICE guidance etc. to inform system planning
Co-ordinate cross functional activities with national informatics and data teams to understand variances from original plans and maintain a view of actual against forecast projections and the implications for strategic and system planning
Policy and service development
Lead on a range of planning development and corporate initiatives including annual plans as agreed with the Head of Planning both within the NHS P&I and across the wider NHS Wales system.
Through communication networks, work with external agencies as appropriate in collaborative schemes for delivery of joint strategy and service developments.
Support and contribute to the development of the NHS P&I work programme, ensuring engagement with health boards and trusts in determining its priorities and to ensure it supports and informs medium term, annual operational and financial plans, including implementing and evaluating service plans and strategies.
Freedom to act
Responsible for the day-to-day operational management and strategic development of all services within the post holders portfolio, balancing the need for proactive service development and strategic leadership against the reactive demand of operational responsibilities and stakeholders.
The post holder will be expected to work independently guided by broad health strategies and organisational policies and specific local and national guidelines, advising on how these should be interpreted and implemented.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply now" to view on Trac.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Person Specification
Qualifications and Knowledge
Essential
- oMasters level qualification within relevant field, or equivalent demonstrable experience
- oKnowledge over a range of disciplines. E.g., NHS planning, performance management, programme management, business planning, clinical services, information systems, research & development, finance and HR services
- oUnderstanding of Welsh Government and organisations principles and standards of governance, policies, strategies, and plans
- oProject or Programme Management qualification or experience
- oEvidence of relevant continuous professional development
Experience
Essential
- oExperience of planning and/or performance management at a senior level.
- oProven track record of successfully introducing service improvement or successful management of significant organisational change in a complex environment
- oDemonstrate experience of building, maintaining and utilising successful relationships with all staff including clinicians within complex organisations.
- oEvidence of successfully leading organisational change in developing new models of healthcare delivery.
- oAbility to influence at all levels and a highly strategic thinker.
Skills and attributes
Essential
- oAbility to analyse and interpret complex performance information, as well as legislation, national guidance, and preset to stakeholders appropriately to influence large groups for planning and review purposes
- oExcellent interpersonal, written and verbal communication skills, demonstrating the ability to share vision and generate ownership in others in a manner which is clear, fluent and persuasive.
- oProven ability to achieve targets and objectives within a demanding and pressured environment against challenging deadlines, demonstrating excellent organisational and time management skills to meet competing priorities.
- oAble to demonstrate sound financial management skills and understand business centred approach to healthcare provision.
- oSelf-motivated with the ability to work on own initiative as well as committed to empowering team members to work effectively
- oProficient in the use of standard Microsoft software, such as Outlook, Teams, Word, Excel, PowerPoint.
- oWelsh Language Skills at level 1, e.g. introduce yourself, greet someone in person, answer the phone with a Welsh scripted greeting
- oAbility to demonstrate understanding and application of our workplace values, together with the underpinning behaviours identified for success in this role
Other
Essential
- oEnthusiastic, committed, proactive and innovative.
- oAppetite for hard work and challenges.
- oShow resilience, stamina and reliability under sustained pressure, never losing sight of objectives. working at a high level of personal integrity
- oAbility to travel between sites in a timely manner to meet the needs of the service
Person Specification
Qualifications and Knowledge
Essential
- oMasters level qualification within relevant field, or equivalent demonstrable experience
- oKnowledge over a range of disciplines. E.g., NHS planning, performance management, programme management, business planning, clinical services, information systems, research & development, finance and HR services
- oUnderstanding of Welsh Government and organisations principles and standards of governance, policies, strategies, and plans
- oProject or Programme Management qualification or experience
- oEvidence of relevant continuous professional development
Experience
Essential
- oExperience of planning and/or performance management at a senior level.
- oProven track record of successfully introducing service improvement or successful management of significant organisational change in a complex environment
- oDemonstrate experience of building, maintaining and utilising successful relationships with all staff including clinicians within complex organisations.
- oEvidence of successfully leading organisational change in developing new models of healthcare delivery.
- oAbility to influence at all levels and a highly strategic thinker.
Skills and attributes
Essential
- oAbility to analyse and interpret complex performance information, as well as legislation, national guidance, and preset to stakeholders appropriately to influence large groups for planning and review purposes
- oExcellent interpersonal, written and verbal communication skills, demonstrating the ability to share vision and generate ownership in others in a manner which is clear, fluent and persuasive.
- oProven ability to achieve targets and objectives within a demanding and pressured environment against challenging deadlines, demonstrating excellent organisational and time management skills to meet competing priorities.
- oAble to demonstrate sound financial management skills and understand business centred approach to healthcare provision.
- oSelf-motivated with the ability to work on own initiative as well as committed to empowering team members to work effectively
- oProficient in the use of standard Microsoft software, such as Outlook, Teams, Word, Excel, PowerPoint.
- oWelsh Language Skills at level 1, e.g. introduce yourself, greet someone in person, answer the phone with a Welsh scripted greeting
- oAbility to demonstrate understanding and application of our workplace values, together with the underpinning behaviours identified for success in this role
Other
Essential
- oEnthusiastic, committed, proactive and innovative.
- oAppetite for hard work and challenges.
- oShow resilience, stamina and reliability under sustained pressure, never losing sight of objectives. working at a high level of personal integrity
- oAbility to travel between sites in a timely manner to meet the needs of the service
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
