Public Health Wales

Project Support Officer Apprentice

The closing date is 21 October 2025

Job summary

Are you passionate about making a difference, interesting in improving your digital skills and keen to learn and develop in a supportive environment? Whether you're starting your career journey or seeking a new direction, this could be the perfect opportunity for you.

We're Public Health Wales, and we're looking for a pro-active and detail-oriented individual to join our People and OD team as an Apprentice Project Support Officer.

We are offering a Level 3 Digital Skills for Business apprenticeship opportunity within our People and OD Directorate. You'll gain valuable experience in project coordination, digital tools, and business administration, while supporting the delivery of key projects and initiatives that contribute to the modernisation and improvement of our services.

The role will be hybrid, with the opportunity to work from home as well as a requirement to come into our office in Cardiff.

Main duties of the job

Assist in the co-ordination and delivery of key projects aligned to the Directorate's business priorities, with a focus on digital transformation and modernisation

Supports, facilitates, and monitors progress of project

Gain hands-on experience in project support within a People and OD team

Full details can be found in the job description and person specification.

About us

We are Public Health Wales - the national public health agency in Wales. Our purpose is 'Working together for a healthier Wales'. We exist to help everyone in Wales live longer, healthier, happier lives. Together with our partners, we work to increase healthy life expectancy, improve health and well-being, and reduce inequalities for everyone in Wales, now and for future generations.

Our teams work to prevent disease, protect health, and provide leadership, specialist services and public health expertise. We are the leading source of public health information, research and innovation in Wales. In a world facing complex health challenges, our work has never been so important.

We are guided by our Values, 'Working together, with trust and respect, to make a difference'. We are committed to building an inclusive workplace that values equality and diversity. We welcome applications which represent the rich diversity of the communities we serve and are supportive of flexible working arrangements, including part time roles and job sharing.

To find out more about working for us and the benefits we offer please visit https://phw.nhs.wales/careers/

For guidance on the application process, please visithttps://phw.nhs.wales/working-for-us/applicant-information-and-guidance/

Details

Date posted

16 October 2025

Pay scheme

Other

Salary

£24,300 a year per annum

Contract

Apprenticeship

Duration

2 years

Working pattern

Full-time, Home or remote working

Reference number

028-AC259-1025

Job locations

Capital Quarter 2

Tyndall Street

Cardiff

CF10 4BZ


Job description

Job responsibilities

As part of your apprenticeship, you will develop proficiency in the following:

  • Assist with project planning, documentation, and reporting.
  • Support meetings through scheduling, minute-taking, and follow-up actions.
  • Maintain SharePoint sites and contribute to digital transformation activities.
  • Provide administrative support including diary and email management.
  • Take part in team meetings and improvement activities, contributing ideas and learning from others.

You will also have the opportunity to work closely with colleagues across the People and OD Directorate and gain a deeper understanding of how project management supports public health priorities.

Apprenticeships in Public Health Wales

This apprenticeship is open to anyone aged 16 or over, whether you are just starting out in your career, looking for a career change, or returning to work.

Please refer to the Person Specification to ensure you meet the Welsh Government requirements for undertaking an apprenticeship.

Apprenticeships with Public Health Wales are a fantastic way to earn while you learn, gaining hands-on experience, transferable skills, and nationally recognised qualifications.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Job description

Job responsibilities

As part of your apprenticeship, you will develop proficiency in the following:

  • Assist with project planning, documentation, and reporting.
  • Support meetings through scheduling, minute-taking, and follow-up actions.
  • Maintain SharePoint sites and contribute to digital transformation activities.
  • Provide administrative support including diary and email management.
  • Take part in team meetings and improvement activities, contributing ideas and learning from others.

You will also have the opportunity to work closely with colleagues across the People and OD Directorate and gain a deeper understanding of how project management supports public health priorities.

Apprenticeships in Public Health Wales

This apprenticeship is open to anyone aged 16 or over, whether you are just starting out in your career, looking for a career change, or returning to work.

Please refer to the Person Specification to ensure you meet the Welsh Government requirements for undertaking an apprenticeship.

Apprenticeships with Public Health Wales are a fantastic way to earn while you learn, gaining hands-on experience, transferable skills, and nationally recognised qualifications.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Person Specification

Apprenticeship Requirements

Essential

  • oBe employed in a job role relevant to the qualification oBe contracted to work at least 16 hours per week and work at least 51% of their time in Wales oBe employed on a contract which runs for at least the duration of the qualification oNot have a qualification of the same level or higher in the same or similar route

Skills and Attributes

Essential

  • oKeen to learn and develop new skills, with a positive attitude towards training and personal growth.
  • oBasic understanding of office or administrative tasks, with a willingness to build knowledge through hands-on experience.
  • oFamiliarity with Microsoft Office 365, particularly Word and Outlook, and a willingness to learn other tools as needed.
  • oOrganised and dependable, with good time management and the ability to meet deadlines with support.

Desirable

  • oWelsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh
  • oFamiliarity with Microsoft Office 365 Tools in addition to Word and Excel

Other

Essential

  • oInterest in learning project coordination, digital tools, and business administration skills
  • oInterest in understanding and working in an HR (People and Organisational Development) role
  • oCommitment to complete the Level 3 apprenticeship qualification and attend all off-the-job training when required.
  • oFlexibility to attend meetings or events (in person or virtual) as needed
  • oAbility to travel between sites in a timely manner to meet the needs of the apprenticeship or service
Person Specification

Apprenticeship Requirements

Essential

  • oBe employed in a job role relevant to the qualification oBe contracted to work at least 16 hours per week and work at least 51% of their time in Wales oBe employed on a contract which runs for at least the duration of the qualification oNot have a qualification of the same level or higher in the same or similar route

Skills and Attributes

Essential

  • oKeen to learn and develop new skills, with a positive attitude towards training and personal growth.
  • oBasic understanding of office or administrative tasks, with a willingness to build knowledge through hands-on experience.
  • oFamiliarity with Microsoft Office 365, particularly Word and Outlook, and a willingness to learn other tools as needed.
  • oOrganised and dependable, with good time management and the ability to meet deadlines with support.

Desirable

  • oWelsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh
  • oFamiliarity with Microsoft Office 365 Tools in addition to Word and Excel

Other

Essential

  • oInterest in learning project coordination, digital tools, and business administration skills
  • oInterest in understanding and working in an HR (People and Organisational Development) role
  • oCommitment to complete the Level 3 apprenticeship qualification and attend all off-the-job training when required.
  • oFlexibility to attend meetings or events (in person or virtual) as needed
  • oAbility to travel between sites in a timely manner to meet the needs of the apprenticeship or service

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Public Health Wales

Address

Capital Quarter 2

Tyndall Street

Cardiff

CF10 4BZ


Employer's website

https://phw.nhs.wales/ (Opens in a new tab)

Employer details

Employer name

Public Health Wales

Address

Capital Quarter 2

Tyndall Street

Cardiff

CF10 4BZ


Employer's website

https://phw.nhs.wales/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Head of People and OD Operations

Karen Fitzgibbon

Karen.Fitzgibbon@wales.nhs.uk

Details

Date posted

16 October 2025

Pay scheme

Other

Salary

£24,300 a year per annum

Contract

Apprenticeship

Duration

2 years

Working pattern

Full-time, Home or remote working

Reference number

028-AC259-1025

Job locations

Capital Quarter 2

Tyndall Street

Cardiff

CF10 4BZ


Supporting documents

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