Public Health Wales

Operational Delivery Manager

The closing date is 14 September 2025

Job summary

Public Health Wales (PHW) is seeking an Operational Delivery Manager to support the NHS Wales Strategic Clinical Network for Diabetes and PHW's Tackling Diabetes Together programme. This novel, fixed-term role runs until March2027.

Tackling Diabetes Together is a five-year programme that will bring together health care leaders to address the growing health problem. By 2028 the programme will have achieved its two objectives - to have fewer people living with diabetes as well as better care and outcomes for those already living with diabetes.This is the second year of the programme, with a focus shifting to delivery of well-defined programmes designed to improve the lives of people with diabetes.

You will report jointly to the Transformation Director at PHW and the Diabetes Strategic Clinical Network. You will play a central role in delivering operational leadership, helping to ensure that PHW's and the Network's shared strategic objectives - including system-wide prevention, early intervention and enhanced care - are translated into high-impact delivery across Wales.

The scale of the challenge is significant: current figures show around 220,000 people in Wales living with diabetes or pre-diabetes, and projections indicate that by 2035 one in eleven adults will have Type2 diabetes. This role offers the opportunity to be part of a transformative system response, making measurable difference

Main duties of the job

As an Operational Delivery Manager, you will be involved in:

  • Leading and coordinating operational delivery of programme workstreams across multiple stakeholders.
  • Monitoring performance and operational metrics, ensuring progress toward strategic objectives, for example the bundle of 8 care processes
  • Developing workplans, tracking milestones, and overseeing risk and issue registers.
  • Liaising between PHW, the Strategic Clinical Network and partner health boards & third-sector organisations to support the delivery of agreed outcomes.
  • Supporting implementation of prevention-focused initiatives (e.g. AWDPP, digital tools, community interventions, events, comms & engagement).
  • Resource allocation, and procurement where required.
  • Preparing reports, briefings and presentations for senior stakeholders including PHW leadership and NHS Wales boards.
  • Facilitating governance meetings and steering groups, including stakeholder coordination.
  • Identifying risks and implementing mitigating actions in line with prudent healthcare principles.
  • Ensuring compliance with Welsh Government/NHS policy, information governance and equality impact assessments.
  • Contributing, collaborating and following the theory of change methodology for the programme and providing focussed leadership to allow the successful delivery on system-agreed milestones.

About us

We are Public Health Wales - the national public health agency in Wales. Our purpose is 'Working together for a healthier Wales'. We exist to help everyone in Wales live longer, healthier, happier lives. Together with our partners, we work to increase healthy life expectancy, improve health and well-being, and reduce inequalities for everyone in Wales, now and for future generations.

Our teams work to prevent disease, protect health, and provide leadership, specialist services and public health expertise. We are the leading source of public health information, research and innovation in Wales. In a world facing complex health challenges, our work has never been so important.

We are guided by our Values, 'Working together, with trust and respect, to make a difference'. We are committed to building an inclusive workplace that values equality and diversity. We welcome applications which represent the rich diversity of the communities we serve and are supportive of flexible working arrangements, including part time roles and job sharing.

To find out more about working for us and the benefits we offer please visit https://phw.nhs.wales/careers/

For guidance on the application process, please visithttps://phw.nhs.wales/working-for-us/applicant-information-and-guidance/

Details

Date posted

01 September 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£48,527 to £55,532 a year per annum

Contract

Fixed term

Duration

18 months

Working pattern

Full-time

Reference number

028-AC225-0925

Job locations

No 2 Capital Quarter

Tyndall Street

Cardiff

CF10 4BZ


Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Person Specification

QUALIFICATIONS

Essential

  • Masters degree level qualification in Healthcare management or management related subject or equivalent knowledge and experience

Desirable

  • Qualification specific to or related to programme management

KNOWLEDGE TRAINING AND EXPERIENCE

Essential

  • Experience of coordinating complex work across a large number of staff
  • Experience working with projects or programmes within large organisations
  • Comprehensive knowledge and understanding of clinical governance and risk management systems

Desirable

  • Experience of coordination and management of projects/ programmes within the NHS
  • Demonstrable success in leading and delivering change

SKILLS COMMUNICATION/ RELATIONSHIP

Essential

  • To facilitate good working relationships with other colleagues across the Trust, organisations and multiple stakeholders
  • To be able to communicate effectively complex information to others
  • To be able to lead, motivate and influence individuals within the team and wider organisation.

Desirable

  • Leadership skills

PLANNING

Essential

  • Ability to think and plan strategically and to prioritise work in the face of competing demands

ANALYTICAL AND JUDGMENTAL

Essential

  • Proven ability to analyse complex problems and to develop and successfully implement practical and workable solutions to address them or to inform and provide expert advice
  • To prioritise, identify and plan own work activity and associated professional development needs

Desirable

  • Gallu amlwg i ddadansoddi problemau cymhleth ac i ddatblygu datrysiadau ymarferol a dichonadwy er mwyn mynd i'r afael hwy a'u rhoi ar waith yn llwyddiannus neu gynniga rhoi cyngor arbenigol.

FINANCIAL

Essential

  • Understanding and awareness of financial environment within PHW and the wider health economy ensuring consideration is given to financial implications when decision making.
Person Specification

QUALIFICATIONS

Essential

  • Masters degree level qualification in Healthcare management or management related subject or equivalent knowledge and experience

Desirable

  • Qualification specific to or related to programme management

KNOWLEDGE TRAINING AND EXPERIENCE

Essential

  • Experience of coordinating complex work across a large number of staff
  • Experience working with projects or programmes within large organisations
  • Comprehensive knowledge and understanding of clinical governance and risk management systems

Desirable

  • Experience of coordination and management of projects/ programmes within the NHS
  • Demonstrable success in leading and delivering change

SKILLS COMMUNICATION/ RELATIONSHIP

Essential

  • To facilitate good working relationships with other colleagues across the Trust, organisations and multiple stakeholders
  • To be able to communicate effectively complex information to others
  • To be able to lead, motivate and influence individuals within the team and wider organisation.

Desirable

  • Leadership skills

PLANNING

Essential

  • Ability to think and plan strategically and to prioritise work in the face of competing demands

ANALYTICAL AND JUDGMENTAL

Essential

  • Proven ability to analyse complex problems and to develop and successfully implement practical and workable solutions to address them or to inform and provide expert advice
  • To prioritise, identify and plan own work activity and associated professional development needs

Desirable

  • Gallu amlwg i ddadansoddi problemau cymhleth ac i ddatblygu datrysiadau ymarferol a dichonadwy er mwyn mynd i'r afael hwy a'u rhoi ar waith yn llwyddiannus neu gynniga rhoi cyngor arbenigol.

FINANCIAL

Essential

  • Understanding and awareness of financial environment within PHW and the wider health economy ensuring consideration is given to financial implications when decision making.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Public Health Wales

Address

No 2 Capital Quarter

Tyndall Street

Cardiff

CF10 4BZ


Employer's website

https://phw.nhs.wales/ (Opens in a new tab)

Employer details

Employer name

Public Health Wales

Address

No 2 Capital Quarter

Tyndall Street

Cardiff

CF10 4BZ


Employer's website

https://phw.nhs.wales/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Health Improvement Business Support

Health Improvement Business Support Team

hi-business.support@wales.nhs.uk

Details

Date posted

01 September 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£48,527 to £55,532 a year per annum

Contract

Fixed term

Duration

18 months

Working pattern

Full-time

Reference number

028-AC225-0925

Job locations

No 2 Capital Quarter

Tyndall Street

Cardiff

CF10 4BZ


Supporting documents

Privacy notice

Public Health Wales's privacy notice (opens in a new tab)