Job summary
THIS POST IS FIXED TERM/SECONDMENT FOR 10 MONTHS TO 29 MAY 2026 TO MEET THE NEEDS OF THE SERVICE
IF YOU ARE INTERESTED IN APPLYING FOR THE SECONDMENT POSITION, YOU MUST OBTAIN PERMISSION FROM YOUR CURRENT LINE MANAGER PRIOR TO APPLYING FOR THIS POST.
The ability to speak Welsh is essential for this post.
Support the delivery of national screening programmes in Wales by providing essential pathway administration functions, including scheduling, processing data, extracting, and analysing information for participant screening records and handle participant communications.
The post holder is responsible for answering BSW helpline queries along with working in an administrative capacity whilst operating the information system to accurately process invitations, appointments and results in line with programme policies and procedures.
Maintain high standards of accuracy and confidentiality when managing participant information and programme data.
The post holder will also be the first point of contact for participants wishing to change their screening appointment and/or general queries with regard to the screening process.
Collaborate with team members and other health professionals to ensure the smooth operation of screening pathways.
Main duties of the job
Accurately input, extract, and update confidential participant information using national and bespoke information systems, ensuring adherence to data protection and information governance standards.
Process and verify screening clinical and medical information for relevant participant pathways, ensuring compliance with service procedures, data protection and information governance standards.
Act as the first point of contact, providing guidance on screening policies and procedures to healthcare professionals and participants.
Communicate complex screening rules and procedures to a wide range of stakeholders, including general practitioners and clinicians.
Collaborate with screening teams to support all aspects of service delivery, including clinic setup, processing results, and handling documentation.
Liaise with secondary care services to ensure seamless participant care.
Adhere to national and local protocols, ensuring compliance with data protection and service quality standards.
About us
We are Public Health Wales - the national public health organisation for Wales. Our purpose is 'working together for a healthier Wales'. We exist to help all people in Wales live longer, healthier lives. With our partners, we aim to increase healthy life expectancy, improve health and well-being, and reduce inequalities for everyone in Wales, now and for future generations.
Together, our teams work to prevent disease, protect health, and provide leadership, specialist services and public health expertise. We are the main source of public health information, research and innovation in Wales. Never more has public health been so important as we come through the Coronavirus pandemic, face the challenges of the cost-of-living crisis and tackle and prevent the harmful effects of climate change.
Our organisation is guided by our Values, 'Working together, with trust and respect, to make a difference'. We are committed to creating an inclusive workplace that values equality, diversity and inclusion. We welcome applications which represent the rich diversity of the communities we serve and from those wishing to work part time or on a job share basis.
To find out more about working for us and the benefits we offer please visithttps://phw.nhs.wales/careers/
For guidance on the application process, please visithttps://phw.nhs.wales/working-for-us/applicant-information-and-guidance/
Details
Date posted
27 June 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,433 to £26,060 a year per annum (pro rata if part time)
Contract
Fixed term
Duration
10 months
Working pattern
Part-time
Reference number
028-AC154-0625W
Job locations
Bowel Screening Wales Reception
Magden Park
Llantrisant
CF72 8XT
Employer details
Employer name
Public Health Wales
Address
Bowel Screening Wales Reception
Magden Park
Llantrisant
CF72 8XT
Employer's website
https://phw.nhs.wales/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
