Job summary
Welcome to Public Health Wales the national public health agency in Wales. We exist to protect and improve health and wellbeing and reduce health inequalities for people in Wales. To find out more about us, please visit our homepage, read about our strategic plan or follow us on twitter. We welcome applications from people who share our values of working together, with trust and respect, to make a difference.
An exciting opportunity has arisen for two part time Sexual Health Team Support workers to join the Sexual Health team based at Imperial Park, Newport. Candidates will need to be enthusiastic, well-motivated and innovative, with good organisational and practical. Have well developed interpersonal and communication skills and an ability to lead and support individual and team working.
Main duties of the job
This role will provide clerical and technical support to the Test and Post service. This will involve packing kits and condoms, checking of request form identification, barcode labelling of forms, data entry of service user information, and dealing with email queries.
Core duties
To be part of the sexual health (CDIHP) support team.
To print request forms and pack test kits and condoms
To perform data entry of service user details onto dedicated computer systems, including dealing with changes to demographic details
To enter requests onto the computer system
To use computer systems to input and retrieve information and to identify incomplete work
To communicate with service users in various formats (i.e., verbal and electronic)
To process and sort mail.
About us
We are Public Health Wales - the national public health organisation for Wales. Our purpose is 'working together for a healthier Wales'. We exist to help all people in Wales live longer, healthier lives. With our partners, we aim to increase healthy life expectancy, improve health and well-being, and reduce inequalities for everyone in Wales, now and for future generations.
Together, our teams work to prevent disease, protect health, and provide leadership, specialist services and public health expertise. We are the main source of public health information, research and innovation in Wales. Never more has public health been so important as we come through the Coronavirus pandemic, face the challenges of the cost-of-living crisis and tackle and prevent the harmful effects of climate change.
Our organisation is guided by our Values, 'Working together, with trust and respect, to make a difference'. We are committed to creating an inclusive workplace that values equality, diversity and inclusion. We welcome applications which represent the rich diversity of the communities we serve and from those wishing to work part time or on a job share basis.
To find out more about working for us and the benefits we offer please visithttps://phw.nhs.wales/careers/
For guidance on the application process, please visithttps://phw.nhs.wales/working-for-us/applicant-information-and-guidance/
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
QUALIFICATIONS
Essential
- Minimum 5 GCSEs including English and Mathematics at Grade C or above, or equivalent qualification.
Desirable
- NVQ level 2 in a relevant subject or demonstrable equivalent knowledge and experience
Experience
Essential
- Previous administrative experience
Desirable
- Experience of working in a health service
Skills
Essential
- Good interpersonal and communication skills
- Ability to prioritise work
- Ability to work under pressure and to meet deadlines ensuring high level of accuracy at all times
- Good Written Skills
- Attention to detail
Desirable
Knowledge
Essential
- Good level of knowledge across a range of IT and Windows applications
Desirable
- Knowledge of relevant medical terminology
Personal Attributes
Essential
- Ability to work well under pressure and maintain concentration whilst dealing with constant interruption
- Enthusiastic
- Motivated
Interests
Desirable
Other
Essential
- Willingness to work adaptably to meet the needs of the service
Person Specification
QUALIFICATIONS
Essential
- Minimum 5 GCSEs including English and Mathematics at Grade C or above, or equivalent qualification.
Desirable
- NVQ level 2 in a relevant subject or demonstrable equivalent knowledge and experience
Experience
Essential
- Previous administrative experience
Desirable
- Experience of working in a health service
Skills
Essential
- Good interpersonal and communication skills
- Ability to prioritise work
- Ability to work under pressure and to meet deadlines ensuring high level of accuracy at all times
- Good Written Skills
- Attention to detail
Desirable
Knowledge
Essential
- Good level of knowledge across a range of IT and Windows applications
Desirable
- Knowledge of relevant medical terminology
Personal Attributes
Essential
- Ability to work well under pressure and maintain concentration whilst dealing with constant interruption
- Enthusiastic
- Motivated
Interests
Desirable
Other
Essential
- Willingness to work adaptably to meet the needs of the service
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
